I wish there was a way to put 100 negative stars. I have only been with Vivint for 2 months and it…read moreis the worse experience I have ever had. No one in customer service can help you. There is only one technician in my whole area so if you need one to come to your home... you are put on a schedule that is 1-2 weeks out. I have had to call them in 2 months more than I had to call on Jesus in all my 44 years of living. The hardware and materials they use are cheap and garbage. My door lock has me locked in my house. The only way to use that door is to go out another door and come in with your key. I would not recommend this service to anyone maybe satan, because this system is a living hell. They have this air tight contact that is 3 years and hard to get out of. I'm going to start recording all my malfunctions and pray I can get an attorney to get me out this contact. So PLEASE PLEASE PLEASE if you know what I know and could see what I'm going through NEVER go with Vivint Smart Homes because they are crooks.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

Absolutely wonderful! They totally rescued us today! I thought we were going to need 2 new…read moredeadbolts and 2 new knobs, but he was able to fix and rekey most of them so we only needed one new knob. That saved us a lot of $ and tells you just how honest they are. SO very grateful that they're awesome!

From the owner: Trust in our company for fast, high quality, efficient, and affordable Security and Locksmith…read moreservices. Our Law Enforcement owned and operated business has been helping keep families safe since 1997 by offering high quality state of the art products to our customers. We service Residential, Commercial, and some Automotive.

5Star service all the way around. Great experience with Huffman Information Technology Services…read more They mounted 3 TVs and the results are fantastic. Ashley the technician was punctual, professional, and made sure everything was perfectly level and secure. He was respectful of our space, cleaned up after the job, and explained everything clearly. The setup looks clean and polished--exactly what I was hoping for. We highly recommend him for anyone looking for reliable and high-quality services!

From the owner: We are a mobile IT and computer support company servicing Summit County and surrounding areas. We…read morespecialize in: building custom networks with Ethernet and Wi-Fi; designing / installing security camera systems; hanging your TV / projector & screen and setup your audio system; install and setup your video doorbell, smart thermostat, smart locks, speakers, displays, hubs, home security systems, cameras or other smart device. All for your home or business.

Called ADT to set my new wife up on her phone. She has AT&T as a carrier. AT&T is not…read moretext-compatible with ADT... no problem. Wanted to set up Push notifications. The technician said it couldn't be done because we have AT&T. BS. So I said "let's set up email notifications". He said it couldn't be done because we have AT&T. Again, total BS. He was worthless. I asked him to send an email to my wife from his ADT account. He said he sent it. Nothing. He blamed it on AT&T. Worthless. I spent a couple hours figuring it out for myself. Push notifications work perfectly. Email notifications work perfectly. He flat out lied to us. Lied. All he had to say was "I don't know how", but he blamed AT&T for everything. I was getting pretty testy by the end of the phone call. Didn't swear. Didn't yell. But yes, testy. Did it all myself, no thanks to their tech support. I should've written down his name. I'd complain officially.

I am extremely disappointed with my experience with ADT. The sales process felt rushed, and…read moreimportant details regarding cancellation policies, contract obligations, and financial responsibility were not clearly explained before installation. Had everything been transparently disclosed, I would have made a different decision. After installation, the service and overall experience did not meet the expectations that were presented during the sales process. When I attempted to cancel and offered to return the equipment, I was still informed that I could be responsible for significant charges. As a consumer, I believe companies should clearly explain long-term obligations and cancellation terms before locking customers into agreements. I have since had to escalate this matter through formal consumer complaints due to the lack of a fair resolution. I hope ADT improves its transparency, communication, and customer support practices for future customers.