I have had nothing but a wonderful experience with Dr Ann Lee. I had used her services years ago…read morefor my own personal care and recently started with her again for my husbands care. He was diagnosed with Lyme disease and we have chosen to take the holistic approach and Dr. Lee had been amazing in her care. Not only is she very patient with my husband as he is going through this but she communicates promptly back to my emails when I have questions even some I have sent at 10pm! She has gotten us through the rough of this disease and his health is still improving with her care. Something else I would like to add is that she is very accommodating in that my husband can not walk stairs right now and she allows him to come through the garage....Also she never rushed him through his appointment but takes time to listen to him. She has a single office so its very calm and relaxing in atmosphere.

From the owner: Health For Life Clinic aims to provide comprehensive healthcare through natural medicine,…read moreacupuncture, lifestyle management, infertility, for families in the Lancaster, PA area. Health For Life's vision is to help you improve the quality of your life including increased energy and vitality for your daily activities, improved clarity in thoughts, improved digestion and sleep, pain relief, clearer skin, decreased headaches and colds, ideal body composition, and balanced hormones. Natural medicine involves nutrition and supplements including herbs, exercise, and stress relief techniques. Specialties include anxiety, depression, hormone balancing, migraines, miscarriage, digestive and skin issues, immune system, pain management, prevention.

We have 2 wonderful kids as a result of IVF from Dr. Martin doing the egg retrieval and Dr. Kallen…read moredoing the frozen embryo transfers. The whole facility is full of amazing and caring staff. Can't say enough good things about them. The billing dept had a few hiccups but it got sorted out. My nurse, Debbie, was wonderful as well! She gave me a cell phone number that I could call any time with questions or concerns. My husband and I felt very well taken care of our whole journey - from 2020-2024!

My wife and I came here after a very disappointing experience in Mail Line Fertility. This was a…read morecomplete 360 from MLF. Firstly, they have urologist on site. If there is a male sperm factor in your case, this is the place to go. They can work together to make any male procedures at the same time as egg retrieval and not waste any chances by freezing, etc. Dr. Hayden is friendly, polite and resourceful. By far, the best IVF experience that we have had in 5 years. Also, we got 9 out 10 eggs turn into blastocyst. So, someone in the embryology dept. knows what they are doing. The staff are busy, but helpful. At the end, you want a place that solves yur problem and this is it.

We couldn't be more grateful for Dr. Martin, Lindsey our nurse and all the staff at SGF! From the…read morefirst consultation, we felt heard. Dr. Martin was patient, understanding and compassionate when answering all our questions. He never rushed us through appointments and always made us feel important. Our nurse Lindsey was amazing. She was warm, welcoming, and so responsive to our calls and emails. She truly made us feel empowered and helped us with the logistics of everything. The front staff at SGF was also so warm and inviting! Appointments were easy to make and they were always prompt. We are welcoming our miracle baby this June thanks to SGF and we couldn't be more excited. Thank you Dr. Martin and SGF for everything you've done!!! We are forever grateful and highly recommend your practice

We used Shady Grove Fertility for IVF and we have a wonderful 6 month old son thanks to them! They…read morewere so helpful in the entire process and answered our many questions. They made what can be a very stressful process easy. We love Dr. Martin and his team, and are so happy that they helped our dreams of having a family come true!

I called Shady Grove Fertility to make an appointment for an IVF consultation using my own genetic…read morematerial (eggs). My name, age, insurance and all information were collected. Apparently, I was already well over the age limit in which SGF could assist me with an IVF with my own biological eggs, but no one bothered to inform me over the phone about that policy. Instead, I was booked for a consultation on July 12, 2018, and brought in under false pretenses that I may be a candidate for IVF with my own genetic material. The doctor immediately told me that I was too old to use my own eggs, and then proceeded to "sell me" on the benefits of adopting eggs. I politely listened, but explained that I was there to use my own genetic material, he said plainly that I was too old for them to help me do that. Subsequently, I was charged to receive this sales pitch. This is an extremely shady way to do business. I've been to several other IVF facilities, and those offices were up-front about any age policies their facilities abided by or didn't, and what I would expect to discuss in the consultation based upon my age and other factors. In addition - no other facilities charged for their initial consultation. I find it reprehensible that a medical facility would not be up front about policies, and bring a prospective patient in under false pretenses in order to receive a sales pitch and then be billed for it! I'm currently successful at another facility that utilizes mini IVF.

I am grateful for our daughter that was conceived by using Shady Grove, however, we had a lot of…read morebilling issues along the way that was super stressful and due to wrong medical coding, long wait times at the offices and now we find out there is a, "no children allowed" policy in the office? It seems odd that a place dedicated to building families doesn't allow families in their office.

My wife and I seeked help after the notable John Hopkins university wasted our time and money. I…read morewas the problem I couldn't have kids. And we finally had our baby boy Bryce, on October 2nd 2018. The only complaint I have is the doctors that we consulted with before we agreed to everything said it would cost around or up to was $20,000. Well my wife spent $57,964 exactly. Pennsylvania insurance companies do not help with ivf or pay for the medicine, procedures or lab work that goes along with the process. We had to pay everything out of pocket! So get ready to put down a lot of money or be ready to take out loans. This my son Bryce, we had to use a speed donor.

Do not walk, RUN away from this practice. I was working with Dr. Cohen their Bethlehem office, I…read morechose it because it was 15 min from my house. I had one virtual appointment and one in-person appointment. At the in-person appointment I found out all of the tests were scheduled separately so I had an ultrasound and blood work taken that day. I was told to come back two more days that week for more tests. Nothing seemed unusual but as I was leaving the parking lot, a complete stranger from Sincera called to tell me the office was closing right after my tests were complete, basically in a few days. NOT ONE PERSON in the office mentioned they were closing just after my tests and I'd have to drive MORE THAN AN HOUR for future appointments. I wasn't sure if the call was true as the Sincera rep seemed to be soliciting me to come see him at a different office over an hour away (King of Prussia). I turned my car around to ask the staff and Dr. Cohen, who I knew and had just had an appointment with, if this was true. They confirmed it was. The man who called me was the head doctor for Sincera, Steve Somkuti. Why didn't they tell more they were closing this practice me before my appointments and tests? Tests I will have to pay to have done again elsewhere since every clinic only wants their own tests. Completely deceptive, unprofessional, and unethical. I NEVER would have gone to them if I knew they were closing that office and they had a right to disclose this to me BEFORE testing me and charging me. When I asked for them to refund my co-pays, due to their poor, unethical and deceptive handling of my situation, I had to wait three weeks for them to 'push it up the ladder' only to be told they legally 'couldn't' (more like simply wouldn't) refund me since they rendered services. Services I will need done elsewhere since I won't be driving over an hour for their services and for tests which will now cost me again to run. What a terrible waste of money and time. And they the representative I was working with to see if I could get a refund from told me they were 'sorry I feel a moral obligation' to leave reviews to warn others. Unbelievable. You've been warned! RUN!!!!!!

This Clinic is a huge clinic. which was fine with me but seeing your doctor once throughout your…read morewhole Ivf cycle seems too little . The nurses and most doctors are great and the ultrasound techs and phlebotomy were the best. What is the most annoying part of this clinic is the absolutely worst financial team. They do not pick up their calls and even when you email You have to email them so many times to get one response back. IVF is a huge expense which is what we were doing and there was already so much anxiety . We wanted to speak to a financial person regarding some questions but there's absolutely no way to talk to a financial advisor. They do not pick up their calls at all. They tell you to leave a message and they will get back you but they won't . It takes weeks to get a response. It is very frustrating in an already stressful situation. Me and my husband tried so much to reach a financial advisor but couldn't reach anyone for an entire week. Even when u leave a message and wait 48 hours they don't reach back to you. Money is an issue for most people when doing this type of treatment and having the worst financial personnel who absolutely do not care to talk to you gives you anxiety and completely frustrating.

Shady Grove fertility center Rockville gives me the MAJOR ick…read more BEDSIDE MANNER- a potato has more personality. Their doctor had no bedside manner whatsoever. She was very focused on money despite the fact that I explained I would be self pay if we moved forward with them. The first thing out of her mouth was focused solely on money. She kept repeating oh this would be on OUR timeline once you're financially cleared... since insurance isn't involved or financing - I don't need clearance dear. You're a doctor you should know that. Also THEIR timeline is crazy. You're a medical service provider operating in fertility treatment. It should very much be on the PATIENTS timeline. Not even med spas behave like this. She was also extremely condescending to my husband. -100/10. We met with her once and then moved to a physician at the frederick office. Additionally their nurses do not put their clinical instructions in the patient portal -.- it's ridiculous what kind of medical office doesn't provide the instructions written in a patients portal so they can refer back to them!? It's concerning and unsafe to be quite honest. The pharmacy called them several times to identify an alternative medication for an out of stock medicine they had.... No response from the physician. I had to call to get a response. TESTING- working in a lab testing does not need to wait all day for the nurse to call you. Most analytical blood tests take 90 minutes. Run my test and put my results in my portal IMMEDIATELY. It's ridiculous to make people wait all day. STAFF PROFESSIONALISM- I had a weekend appointment and people were wearing pajamas and house slippers. I'm all for being comfortable at work, but pajamas and slippers is wild it's a medical office. Also when you call this office often the front desk staff sound annoyed that you're calling them on the weekend. You're literally the on call office for the weekend -.- When my husband arrived to the office and asked for directions to the consultation room the staff sent him across the hall where no one was at the desk. He waited for a while then returned to the staff to inform them and they rolled their eyes and were annoyed with him for returning... YOUR STAFF is not where they are supposed to be and no one is answering the call button?! And you're mad at the patient who is on time for their appointment?! FINANCING- all this office cares about is money. I am self paying so I cannot imagine what it's like if you actually have to go through any financial process involving them. What a nightmare. I asked "what would be next steps in an IUI process" no response to the question only you need to pay... I'm asking a consultation question. The bill they sent was a whopping 12 hours old... The nurse could easily have responded professionally with "in addition to these steps please ensure you pay this bill through your link..." Again not even med spas behave like this. The frederick office is much better. Way more professional and the staff are nicer but the Rockville office is absolutely terrible. You're not a patient there, you're seen as a source of revenue simply. They're not there to serve patients or educate them... for goodness sakes they can't even be bothered to get up in the morning and put pants on -.- go ANYWHERE ELSE

I have been a patient of SGFC and have always felt I'm in the best hands in the industry. I travel…read morefrom Pittsburgh because I trust this practice, love my team here and the shared risk plan for IVF can't be beat. I will say that I was worried about being a number at SGFC but that has never felt true. You get assigned a team and they are your advocates and counselors along the way. SGFC's size is their biggest advantage because they learn so much from every woman's ivf cycle - they're often the leaders in new treatments and research. They use the most advanced techologies and their doctors are experts in the field. Dr. Esposito somehow always manages to be both honest and reassuring. She is incredibly knowledgeable and articulate which equates to a doctor who you can communicate with and who helps you understand procedures, options, tests, etc. She always provides the information and then leaves the decisions up to us and answers any questions along the way. My nurse Alyssa is also amazing. She is experienced, responsive and caring. She makes her patients a priority and knows the ropes so she is able to answer questions and concerns. I also have to give a shout out to Megan at the front desk. She keeps that office moving like a well-oiled machine and knows the patients well so we don't even have to check in! She's super friendly and helpful as well. She has been the recipient of some of my panicked phone calls and will quickly get a response for me if the situation needs that! Infertility treatments can turn the most reasonable of women into crazy people at moments and I have definitely had my moments but Dr Esposito and Alyssa are professional, reliable and helpful. I can only imagine what a stressful job it must be so I appreciate all of their guidance and compassion.

I have been working very closely with Shady Grove for the last 6 months and done IUI and IVF. The…read moreentire experience has been incredible. While no one wants to go through infertility treatments, Shady Grove has not missed a beat. From the gals at the front desk, to the phlebotomists, to the financial counselor, to my assigned nurse, Tracy, to the PA Mindy, and Dr Esposito and Dr Nguyen - they made everything so easy, comfortable, and seamless. Someone always answered the phone and my financial and medical questions were literally answered within minutes through the portal. I cannot recommend them enough!

I absolutely love Dr.T and his staff! They are warm and friendly. While going to a fertility doctor…read morecan be stressful, they make it as easy as possible. Dr.T is very thorough with everything, listens to his patients and genuinely cares about his patients all around health. I definitely feel like every time I walk into his office I am in good hands.

From the owner: Delaware Valley Institute of Fertility & Genetics (DVIF&G) is a premier fertility center, serving…read morepatients from beyond the South Jersey and Greater Philadelphia area. We have offices in Marlton, Princeton, and Vineland, New Jersey, allowing easy access for patients from greater distances, while maintaining personalized fertility treatment tailored to the needs of each individual couple. The physicians and staff at DVIF&G pride themselves on maintaining a personal connection with each patient to optimize their experience and outcome of fertility treatment at our center. We understand that fertility treatment can be stressful, time-consuming, and emotionally difficult. Nothing is more important than providing the best care possible. This is one reason we are able to maintain exceptional pregnancy rates. Our "boutique" atmosphere along with a strong commitment to maintaining the highest level of quality control leads to a practice culture where patients can confidently fulfill the hope of growing their families.