So I'm extremely new to vaping, but was in the market to get a starter kit to use as a beginner. I came in and at first the guy helping me seemed nice. I could also tell there was a large variety of juice and vapes to pick from, which was nice to see as a beginner. But also overwhelming since I am new to it all. I told the guy I don't smoke and wanted to get into vaping just for whenever I'm hanging out on our back porch, etc. He pointed out some specials that were available (ie a starter kit with a certain size juice) and that were posted on the wall. I could kind of tell the guy was on something, not that I have an issue with that at all. Anybody who knows me knows I don't judge about that sort of stuff. But it was kind of distracting and I felt like he wasn't fully focused on my needs or fully able to help due to him not being fully functional. He didn't really explain what starter kits were good for beginners, rather I finally had to say what's something cheap to start with? He pointed out this one starter kit and I said sure. Then I took his recommendation for a juice. It all felt rushed and like there wasn't much guidance, which was rather disappointing. He did show us how to put the vape together and some tips (ie priming the coil, etc) which I didn't know. Then he told me to grab one of their rings they have and instructed that it goes on the vape to prevent leakage. We used the vape a couple times in the store to make sure it's fine, which it was. Then after being done I put the ring on it and we left. Shortly after leaving we decided to use it the vape again, but when we tried to use it nothing happened. We tried over and over until I finally realized that maybe the ring shouldn't be on the vape while in use. As a beginner I should have been told this. Yes I have common sense, but it should have been explained and stated "keep the ring on only while you are not using it in order to prevent leakage." Rather I was just told to use it on the vape to keep it from leaking, which I thought was in general it stays on all the time then. I'm pretty sure this ruined the vape because now my throat burns every time I use it and when I go to use it I can feel the juice spark and splatter up, which it didn't do the first time we used it in the store. Unfortunately it seems like I now have a broken vape only a few days after purchasing. And I will now have to go elsewhere for a second opinion and to see if I can get better guidance. read more