Amazing customer service. Every time I walk in, they just know what I need, definitely coming back…read morefor all my gummies!

Haven't been here in some time but used to love coming here and last night I bought a gram of…read morerosin... as you knew this is 70+ a gram and when I open it it's all melted all over cap and side.... This is extremely disappointing. Tried to get a hold of them on the phone and no answer. Unless someone can remedy this I won't be going back Updated 12/11: went in to exchange and the only one they had left was also melted and all on the side of the rosin... this is beyond disappointing. One of the most expensive places around to buy rosin and now 3 different occasions I have got an inferior product. And then being told other stores don't have any and they could exchange it for diamonds(a much lesser product) probably won't be back unfortunately hate that the quality has fallen to the wayside Also attached a photo of what rosin is supposed to look like and what they gave me

They sold me a $40 vape that stopped working after a couple days with almost all of the oil still…read morein it. I barely got to use it and they said they wouldn't do anything about it at all. I've been to a lot of smoke shops and that's terrible customer service.

In town visiting family I left my charger so I came here and bought a battery charger yesterday…read more When I used it for the new batteries I also bought from here the charger got really hot and produced an electrical burning smell. When I went back today to return it or receive a store credit the cashier smelt the charger and said she could smell the same smell. She also called the manager and then asked me for the batteries I use so she could plug it up for 5 minutes and tell me nothing is wrong with it and they aren't going to do anything about it. DON'T BUY ANYTHING FROM HERE!!!! THEY ARE CROOKS. SALES ARE OBVIOUSLY SLIM TO NONE SO THEY TOOK MY MONEY! And then the cashier threatened to call the police on me because she saw me talking to someone that was about to go in the store. Not knowing I already called the police and they said it's a civil matter and if I'm not in the store then I'm not breaking the law. AND THE FIRE HAZARD CHARGER WAS OVERPRICED! Thieves with nasty energy. KARMA IS REAL!

Checked out the shop last night for the first time. Super cool place! Loved the vibes and the…read moreselection. The owners are super personable and knowledgeable, we'll be back soon!

Hempy's has the best candles, great selection and the most incredible customer service! Kimmy, Ed,…read moreArthur & Keller know their products and are extremely helpful! 10 out of 10!!!

The owner is a lazy douchebag that doesnt like to take legal currency because he is too lazy to…read morecount it. He also throws objects at customers who voice their opinion about his douchebaggery. And yes cops were called .

Everything,the service,the location the selection is amazing,the value is great everything that…read morecould go right did

Stopped in to grab a few cigars. The clerk was extremely friendly and helpful. The store itself was…read moreclean and nice. The selection of cigars was small but the value was great. Prices were not bad at all. Store is open 24 hours which is a bonus. Recommend...

It was my first time in there. Blair was very helpful and recommended the right stuff for me.read more

Great selection of papers, cones, you name it. I'm a member and will keep coming back for my smoke…read moresupplies.

The customer service here is so bomb! I'm excited to try my products I didn't catch their names but…read moreone could literally sell water to a whale I'm in their sister store next door placing an order for wings! Seriously made my day

Good flavors and nice selection with great deals not a bad spot would definitely recommendread more

super chill spot. they always hv something on sale and the best products. crazy friendly and great…read moreservice

Disclaimer: I can only speak to a few components of this business, as I only go here for one thing,…read moreand fairly infrequently. I struggle with back pain at times, likely because I have a sedentary job, but am very active otherwise. I do not particularly enjoy taking pills, and I certainly don't use illegal substances, so I used to really just ignore the discomfort. Recently I began going to a massage therapist, and I had a lot of knots. You know that thing where they tell you that you can be sore for up to 2 weeks after, and maybe even experience pain? I was that guy. A friend of mine told me to try Kratom. She said that she was in a bad accident, and that she is allergic to pain medication, but that the legal substance which you can get at head shops, called Kratom has worked wonders for her. I decided to check it out. When you walk in the shop you get that big hit of incense. The stick they were burning yesterday was awful, but it is usually pretty mellow. The store has so much more mass than one might expect. It's a deep building, and it is lined with display cases. They have all of the regular paraphernalia that comes with smoking marijuana (Ummm, tobacco use only the signs say), but I cannot speak to all of that. Right by the register is where the Kratom lives. Since I am a trained mental health and substance abuse professional, I always research ahead of time. This place has most of the basic strains, in both capsule and powder forms, though I highly recommend the capsules, as the powder tastes awful, generally speaking. The first time I ever visited (and didn't buy anyhing) was when I came to UTA in 2014. Back then there were students working there, and they were very helpful. However, each time I have been since, at different times of day, the owner has been working only. This is my one star subtraction. The last time I was in there a very elderly couple came in with walkers. It was apparent they were out of their element, and they really needed some assistance. It was just the two of them in the store, and me. The older lady explained that she was cut off by her doctor for meds after her hip replacement. She was asking very valid questions about strength of strains, powders versus pills, etc. The owner wasn't willing to be patient with these questions. He even at one point told them "I can't tell you everything about everything. You might use internet to look it up." I told him that I wasn't in a hurry. He kind of ignored my comment. Then he kind of ignored their questions. The place has a decent deal. One bottle of Kratom is $32.99 there (a little high, I'd say, but it is quality). However, you can buy 3 get one free. I will probably not use that much Kratom in my life, but if I had a hip replacement, maybe. I felt pretty bad, so I kind of started helping them. For some reason they were kind of stuck on powder to mix with OJ. I gave them some advice, but dude upsold them a lot for their first time, despite the fact they didn't know anything about the stuff. Just some notes: They don't have diet sodas inside. Not a big deal, but kind of matters to me. That mannequin will likely scare the hell out of you every time you walk in. It is positioned in a way which it sits in your peripheral and the gas mask makes it kind of startling. I have many peers who love this place for their "tobacco" paraphernalia. And all in all, it is a clean shop and you don't have to worry about the craziness that comes with gas station Kratom. Just do some research on whatever you wish to buy before you go, and you should be okay.

This place is a scam. I bought a CBD vape which was supposed to last for 1600 puffs but it gave up…read moreafter a couple of uses. I took it back to the store and the person there was rude and refused to even listen to what I had to say.

Jordan and Chicago were very helpful customer service was amazing very speedy service would…read morerecommend this smoke shop

No services rendered. no refunds for products for products that do NOT WORK etc and it was tried in…read morestore and NO receipt was provided and NO they did not attempt to make any resolution before I left or when I returned. - I am shy and try to be nice Explained : second time coming in had quick chat w girl regarding kratom product id like but understand they can't have everything on hand everyone asks for; as i try to check out (vape) i notice and ask politely that she exchange my product bc it was leaking straight out of the box, that was a NO. Product quickly began not working and came back next day was told did not give any refunds and shut out.

Hard 8 Vape is a life saver, seriously! If it weren't for Eric and Josh I would probably be smoking…read more3 packs day and coughing up gelatin lungs! Not the most desired super power by any means. In all seriousness, I met Eric when he was managing a local watering hole, mentioned that I needed to quit smoking (like so many smokers do) and he told me to come see him at his shop. I had given vaping a few trys and it never really stuck but once Eric introduced me to Kryptonite I haven't looked back since. The shop is awesome, it's not like most vape shops where there are 8 guys sitting around blowing clouds thicker than the smoke at a Post Malone concert which makes it inviting to anyone who comes in and both Eric and Josh are helpful and attentive. I highly recommend this shop to anyone looking to kick the habit of cigarettes!

Update Dec 2025 from Google! So all I can say about this…read moreplace is they are an absolutely legit and legendary local vape shop to the area, and I continue to come here for their great selection and some of the deals they have! The people that run this place are always very welcoming and fun to chat with! I always feel kinda bad buying from their sale shelf when I come in usually, but they always got smiles on their faces and are very helpful and knowledgeable with whatever questions you have about their products! I have so many good things to say about this place! I cannot recommend this gem of a local store enough! Thank you for being here in Arlington!