Was very attentive for giving me an estimate but was less responsive setting up the work, then held…read moremy deposit for 6 weeks but failed to order materials as agreed then failed to do the job. He then backed out of the job, and took 5 contacts Before he issued a refund!! I would avoid by all means!!

Dustin did an outstanding job. He immediately contacted us when we sent him an inquiry for a…read morescreen replacement for our back porch. He came the following day and even though the job took longer than anticipated, he didn't rush the details of his work, making sure everything was done perfectly and he didn't ask us to pay him more. He even cleaned up some of our own previous work we had done. You can tell Dustin loves what he does and takes incredible pride in making sure customers are happy with his work. We will certainly call upon him again and can attest that if you want someone to do quality work, we highly recommend you to use his services.

In short: Average and don't expect much proactivity. I went…read morewith this company to replace the ~25 year-old roof of my house, along with new skylights and some siding repair and new gutters. The sales process was pleasant (but that's always how they get you!) and the price was very competitive. Many of the promises were kept but I had to "remind" the sales person (let's call him "Bob") repeatedly. The issues started with the actual work. The crew was supposed to arrive before 7 am and when they hadn't arrived by 8:30 I texted Bob and eventually he told me that they had an issue and couldn't come before the next day. I took the day off and got up extra early so that was very inconvenient but it happens. At night, he sent me another text that there would be another day delay. The materials and dumpster showed up randomly and without prior notice. The day of installation finally arrived but they did not get the correct skylights so they needed to come back again to replace those. The company will install roof vents for bathroom fans (which I took advantage of) but I had to "remind" Bob that he promised insulated ducts while only the standard kit was ready to be installed. Also, instead of marking the exact location of the vents from the inside of the roof, they simply estimated it and were off by a rafter so the airflow is impaired by unnecessary bends. In addition, the ducts were about twice as long as necessary and all curled up so I had to shorten them myself to optimize airflow. Overall, the actual roof replacement was done nicely (as far as I can tell) and the new roof looks beautiful. The skylights were installed a few days later and look great but the installers didn't bother taking the security tape off the blinds or even testing if everything works right. I am sure that Velux expects more of their installers. The other crew (see below) was kind enough to do that for me, as well as fill in the ~half inch gap with sealant. The other projects (performed by a different 2-man crew) included replacing some flashing above the front porch and around the garage door as well as putting up new gutters. There was a lot more rot damage than expected but I was willing to pay extra for that. Removal of one of the beams caused a big hole in the drywall inside and Bob did not offer any help for repairs just "this happens and is not covered" (I paraphrased here). The two guys, however, were extremely nice and did a fantastic job, going way beyond basic service. The gutters are great and drain well, the new flashing is wonderful. In summary, I am happy with the outcome but I wish they were more proactive and would guide customers more during the project, just like they do during the sales process. For example, Bob was on vacation the day my roof was installed and while he did respond, I was wondering why he did not simply connect me with another rep so that I don't have to bother him on his day off. I also felt like I had to remind him to remind his crew of all the items we discussed. Would I have gotten better service elsewhere? Probably not. I was most disappointed though that I gave the company time to discuss my concerns (after I already paid the bill) but Bob simply ignored me.

United Custom Contractors did a full bath renovation at my condominium. A truly remarkable thing…read morehappened, it turned out even better than I had imagined! The feedback from everyone so far has simply been "WOW". The tile plan had some challenges but their guy created artful solutions and the work was exceptionally executed. Robin and Zach said yes enthusiastically to every request I made yet did the job very affordably. Also noteworthy is how clean they left the entire property after doing such extensive demolition and renovation.

We have been using Robin and Zack at United Custom Contractors since 2015 and have had three major…read moreprojects done and have been extremely pleased with their workmanship and design ideas. Our first project was done over the winter of 2015-2016, and was a complete redo of our kitchen and breakfast nook. As a retired educator that worked over 25 years in the summer, with a number of general contractors, I know what is good work. Our kitchen turned out beautiful, with new custom cabinets; new granite countertop; new tile flooring; new backsplash; new plumbing and electrical; and some new appliances. Since we live there for 5 months every summer (we are Florida snowbirds), we wanted more than the original kitchen came with. The next winter, we had UCC completely redo our master bathroom, again with amazing results. We had a jacuzzi tub (that we never used) removed and our shower enlarged and changed to a glass-surrounded, rain shower, with newly tiled walls and plumbing. We had the floor re-tiled; installed a custom built, double-vanity with side storage piers; repositioned our heating & AC to vent from under the vanity; and all new lighting and exhaust fans. Our next project with UCC was a complete redo of of our 2nd floor, guest bathroom during the winter of 2017-2018. This one was gutted to the studs and a new tub and tiled shower (with a decorative niche) was installed; new drywall and a new tiled floor; a new vanity with carrera marble sink; plus the heat & AC duct was moved and now vents from under the vanity. All plumbing and electrical were also replaced with new. This winter we plan to have the entire 2nd floor replaced with hardwood flooring. This will include 3 bedrooms; a den; and the stairs coming up from the first floor. I would not even consider getting any other bids, based on what has been done by UCC in the past. Yes, there have been some mistakes along the way, but everything was taken care of and adjusted by Robin and Zack. Having work done while we are 1000 miles away, has never been a problem with this business.

We are extremely pleased with our new kitchen! A lot of other places could only do part of what we…read morewanted. It was hard finding a company that could move walls and plumbing plus do electrical work. Atlantic did everything we wanted and more. Our designer, Connie, had such great ideas and kept us in the loop with pictures during construction which was important since we live out of town. Their carpenters did beautiful work. I would absolutely hire them again for my next project.

Atlantic Bath & kitchen just finished remodeling our bathroom by adding new vanity, cabinets, tile…read moreand drywall work quickly and without issues. not sure how to add pics, but our bathroom is completely transformed into a spa!. would highly these guys as they got the job done and kept our house clean during the process. they even took the extra time to install a plastic barrier to keep all the dust contained. well done guys!