I booked an appointment for a youth glow facial through their website. The process was easy…read more My esthetician was Emma. She made recommendations that made sense--versus pushing treatments that would not be beneficial or using products that I would not need (finding a skilled practitioner who looks out for someone is better than anything). Overall, it was a much-needed self-care experience. Two days later, my skin still looks amazing. I will be back. Facial Suite is in a busy center, but parking is easy to find. The decor and atmosphere are classy and calm. Highly recommended.

I took my daughter here for our mother-daughter facial date, but unfortunately, they weren't able…read moreto accommodate us at the same time due to limited estheticians. The space itself was clean, relaxing, and had soothing spa music, which we appreciated. The receptionist was friendly and the esthetician who worked on both of us was kind. However, I felt that the overall service did not meet expectations. From my experience with facials, the technique--especially extractions and massage--seemed limited and not very thorough. It felt more like a beginner-level service. Everyone has to start somewhere, so no offense intended, but it didn't reflect the price we paid. Overall, the experience did not match the cost, which was disappointing. My daughter was also disappointed, and her neck became very itchy on our way home. I really wanted to like this place, but unfortunately, I don't think we'll be returning.

I first met with Odette for my evaluation, and she totally got me. Every tiny concern, every what…read moreif? in my head. Keep in mind, I'd never done any treatment before, so I was equal parts excited and terrified coming in. Odette guided me through all of my emotions during Morpheus. I laughed, cried, questioned my life choices, and maybe even had a tiny existential crisis . The overall results for me were amazing, but not exactly a walk in the park, a little discomfort , and patience is required. The results come gradually, but TRUST ME its soooo worth it. Gayana handled my remaining botox and chin filler. My chin is officially living its best life. I loved how she respected my no lip filler rule without making me feel bad with zero pressure, zero judgment, and zero FOMO. Thanks to these amazing ladies, I feel like I just unlocked the next level of me.

Absolutely unprofessional and unsafe practices…read more I came in for an underarm laser hair removal appointment after being on vacation about a week prior. I mentioned possible recent sun exposure, and the nurse appropriately advised that we should wait for safety reasons. However, I was then told this would be considered a cancellation and that I would either forfeit my session or pay a $50 fee to keep it. That is completely unreasonable. Procedures that are unsafe should be treated as safety-related postponements, not standard cancellations. The situation escalated when the manager, Sarah M, got involved. She was immediately defensive, dismissive, and blamed me, claiming pre-appointment instructions are sent with each appointment reminder (see screenshot, they were not). She also said it's listed in the policy that if we can't do the procedure due to safety it's a cancellation (I have a saved PDF from today's date that does not say this). Instead of resolving the issue professionally, she was confrontational, unprofessional, and inconsistent with the information I was given. What was most concerning was that when I asked to reschedule safely or discuss options, she responded with "so you want me to do it then?", implying a willingness to proceed despite the known safety concern. That is extremely alarming. This is not how a reputable practice operates. Patients should never feel penalized for declining treatment due to safety concerns, and it should never be suggested to proceed under such circumstances. Due to the safety concerns and unprofessional conduct, I will be reporting this business to the appropriate regulatory boards, including the Medical Board of California, the California Board of Registered Nursing, and the Department of Consumer Affairs. I would not trust this practice with my care and will not be returning after this experience. (This review has nothing to do with my nurse, Odette, who is amazing.)

I tried calling twice on two different days to make an appointment. The voicemail said to leave a…read moretext message which I did twice as well and still not reply or call back. I wanted to try this place out for skincare however it seems difficult to speak with the establishment

Great service and extremely professional. Clean,…read morecomfortable environment, Highly recommend!

What a unique experience. I can easily spend 4+ hours here…read more I arrived on a Tuesday at 6:30pm and it wasn't that crowded. Upon arriving at the front desk, they give you a spa outfit, some towels, and a wristband. The wristband unlocks your shoe locker and your separate clothing locker. The hot tub area is fully nude whereas the common areas are clothed. I went to grab some dinner and had the croaker fish. The service was fast and easy. The food is a little pricey but their meals came with a lot of bonchon so it made up for the cost! After dinner, I checked out the charcoal room, ice room and salt room. All the rooms were clean and had plenty of space for relaxing! Finally, I had a body scrub appointment at 8pm. I booked the scrub with Jenny and it was an experience! For those who never had a korean body scrub before, you have to soak in the hot tub for 20-30 mins. Then your masseuse will call your name and bring you in the side room. Then you lie on your back on the table and get the ultimate scrub down! I felt so much lighter after the scrub. My skin tone was even and felt baby soft. Then she also give you a cucumber facial and wash your hair for you! My hair was super silky and smooth. They have dyson hair dryers in the women locker rooms which made it easy for me to get ready. Then, when I was ready to checkout, I brought the clothes and wristband to the front desk and I was out of there!

Enjoyed this spa with my sister few weeks ago. We enjoyed the spa for $40 each person. It was very…read moreclean and relaxing on a weekday, daytime. Each room inside was amazing was able to nap. Read a book on the comfy sofa/lounge chairs. My sister wanted a massage but they were booked for the day. Tip: call in advance to book service.

I get waxed with Karen, she's amazing in making you feel comfortable and sharing tips to make your…read morewaxes more comfortable. Sarah Patty has also been very helpful with scheduling and trying to accommodate me to my schedule. I recommend this place to all my friends!

Don't even know where to start, From booking, to finding the…read morelocation the communication was spot on the best and easiest experience. The service alone was very comfortable, definitely a girly girl safe space to vent, laugh about legit anything. Karen is the sweetest she heard out my day and we both ended up laughing the whole appointment. The professionalism is very much there, despite the laughs, Karen was educating well giving her best opinion on what best would look good long term and that very moment. The outcome of my appointment definitely got me feeling comfortable and personally feeling great!! Definitely booking and tend to explore more services that she provides !!

I had a facial today with Bec's and it was amazing! I found her through Yelp due to proximity from…read moremy home and how many 5 star reviews she had. Her studio is clean and so cute. She is thorough and very friendly. Can't wait to come back next month!

I've only been once but I really like Becs. She is so sweet and very knowledgeable. She took the…read moretime to get to know my skin and my peculiarities and customize my treatment. I'm looking forward to my next visit. I also like that this isn't a large, chain type salon. it's simple, private, personal and clean.

Michelle and all the staff are very friendly and knowledgable. I originally cama for Botox, and…read moreended up doing Ulthera. The place is clean, very pleasing to the eye, with state of the art aesthetic equipments. I often go to this plaza and yet just now discovering this hidden gem. It is located next to the pet adoption place.

Here for facial the second time! Right now (as of writing the review), they having promotion $80…read morefacial for 90 minutes. Before the treatment, you can also get 30 minutes consultation. My experience was much better than the first time. Not sure my therapist she saw my review last time but the weight of the massage this time was just right for me and I felt comfortable during the treatment. I appreciate that they take my concern into account when performing treatment for me. The service was very professional. The business was very clean and look new although they opened for quite a while now!

Great little spot in Whittier. Only by appointment and have to arrive right in time or door will be…read morelocked. I've gone a handful of times and usually enjoy my experience but I must say I don't think I will be going back or returning. She frequently runs promotions via email or Instagram and when Ive booked during promotions and go to pay she does not acknowledge or honor the discounts and promotions she is running. I feel awkward having to mention them when they are clearly advertised on marketing emails and social media. SOMETIMES she will say it must be mentioned but others it does not. Also sometimes the interactions and conversations during Brazilians can be a bit intrusive and personal, I get some people like it and like the personality but it's just not quite my vibe. Definitely try and check it out but just not quite what I envision or prefer.

I had my first Brazilian with Fiorina. I absolutely love this place and will be returning for…read moremaintenance waxing sessions. She made me feel very comfortable and walked me through everything along with also educating me on how to take care of the skin after. I like that she got me to converse with her because I'm typically really shy so that's a bonus. The vibe in there is definitely relaxing she is a kind soul, love her so much!

I had a really great experience at this skincare clinic over the past few months and I would really…read morerecommend this place to anyone who's struggling with acne and acne scars. I came here a couple of months ago struggling with a lot of acne that's been bothering me for years and the staff were extremely patient and made my skin better and better with each visit. In a few visits I saw gradual improvement with my skin and it's getting better and healthier. I really appreciate Susie's support and help.

If I could give zero stars, I would. I originally came to…read moreher because I was having a bad flare-up caused by another esthetician. When I explained what happened, she laughed and said, "That's why you shouldn't go to people who don't know what they're doing" -- but unfortunately, she didn't know what she was doing either. Instead of helping me, she made my condition much worse. She ended up spreading the issue all over my face. Despite constantly reassuring me that she would help fix it, her methods only caused more damage. She told me not to wash my face with water and instead had me clean it using an eye saline solution meant for contact lenses -- something completely unprofessional and unsafe. Every appointment was painful because she would aggressively pop everything on my face, leaving me with scars and severe skin damage. I trusted her, believing she had the expertise to help, but it became clear she had no real understanding of how to properly treat my skin. After enduring months of pain, emotional distress, and worsening skin, I finally had enough and went to a dermatologist -- something I should have done from the beginning. No one should ever have to go through what I did. She should not be practicing. DO NOT GO HERE UNLESS YOU WANT YOUR FACE TO END UP LIKE MINE!

This place has been my go-to spot for the past 7 years, and I can't recommend it enough. Joseph…read morealways takes such great care of me -- every concern I've ever had has been handled with professionalism and attention. What I truly love about the team here is that they never overdo anything. They enhance your natural beauty so you still look like yourself, just even more confident. Their products are high quality, and you can absolutely feel the difference. They also run monthly promotions and offer great deals, which is always a plus! I confidently recommend this place to all my friends and family. If you're looking for a team you can trust, this is it.

I came in specifically wanting my midface/medial cheek area near the nose treated because I was…read morelooking for a softer, more 'baby face' look. That was my main concern. During the consultation, I was talked into treating my temples and overall facial structure instead... The doctor conducted the consultation and guided the treatment plan, but did not perform the injections himself--another provider completed the procedure. The result feels more like structural enhancement rather than the soft, fuller look I was hoping for. I wish my original goal had been prioritized instead of being redirected. It honestly felt like going to a makeup artist, asking for a specific look, and then having them do something completely different based on what they think looks best--instead of what you asked for. What was most frustrating was the follow-up. I reached out after my treatment with specific concerns and questions. While they did send a general follow-up message, it redirected to another promotional offer and asked me to text with concerns--but when I did, I didn't receive a response. For a treatment that might require multiple sessions and trust, communication is really important. Unfortunately, I didn't feel heard before or after the procedure. Overall, the experience felt misaligned with my goals, and the lack of direct response to my concerns was disappointing.