Very nice doctors. The office staff is absolutely unprofessional and rude. I had to call three…read moretimes over three weeks to get a prescription filled and they yelled at me because they were busy and would get to it, which made me mad, they actually told me to find a new doctor!!!!! WTH

I have been going to Dr. D for quite some time and over the years his office has declined. You…read morewait an 1 1/2 hours over your appointment time and never get an explanation why. His office staff is horrible, they lie about receiving the results from test that Dr. D sends you for and when you confront them on it they become from rude. Dr. D is a good doctor but he needs to become more conscious of time and not make is patients wait hours to be seen. Also get new office staff.

The good thing about this place is that you can just walk in and see a doctor. And although it…read moreoccasionally requires a wait, most of the time it's only 15-20 minutes. The last place I went, I really like the doctors, but scheduling was difficult and not at all timely, and waits in the lobby were excruciating. On the other hand, I honestly don't trust some of the doctors here. Some of them have made some weird - or wrong - calls, while others seem to have it together to some degree.

Do not use this facility for anything! They change their hours and randomly shut down without…read moretelling anyone. Drove out of my way for early morning labs and was told the lab was closed and maybe someone would be in an hour later, that's not acceptable post online if you aren't going to be open normal hours and it sounds like this is a regular thing for them. My labs were early morning labs, I was told to go elsewhere, so I had to drive and start over at a different lab and be hours late for work. If they had just posted their hours I wouldn't have gone!

This doctor is extremely intelligent, She's very thorough . Takes her time with her patients. Her…read morestaff is nice and friendly. The waiting time is tooooo long though. Wish they would do something about it.

Dr. Kidd and his staff are excellent. I never wait and my appointment is always on time. Dr. Kidd…read moreis attentive and caring and takes as much time as needed taking any and all questions I have never let rushed in any way during my appointments. If I have any concerns or questions outside of appointments, I always receive a call from Dr. Kidd by the end of the day and he alleviates any concerns that I may have. All around excellent experience. I can't recommend highly enough.

Dr. Kidd is a classic family doctor, with very broad knowledge and an incredible experience. I can…read morerecommend him wholeheartedly. We've been with him more than 10 years now. The office has plenty of parking, and the bilingual staff is very kind and ready to help anytime anyone. Definitely five-star.

I have been visiting this practice for almost 1 year. I agree wholeheartedly with David R's…read moreevaluation... Dr. Johnson is a great doctor but the way the practice is run is HORRIBLE. You're shuffled around like cattle from one window to another. Nobody explains anything to you. The staff is often short with you or downright rude. Anytime I've gone for anything other than my usual allergy shots, I've asked to see Dr. Johnson because I have not had a good consultation with anyone else. Last week I was turned away for my appointment due to being a few minutes late. This normally wouldn't have been an issue... the office knows I have a difficult commute and assured me over and over that I could show up anytime before 7:30 pm (a whole hour after my scheduled appointment) and they would take me. But they changed their hours without notifying their patients, so I made the long commute there only to be turned away. Frustrating, but there's more to me writing this review today. I've been phoning and asking for a call back from Dr. Johnson to discuss continuing my care elsewhere. While I've never been too happy with the service I've received from his staff, I do trust Dr. Johnson's opinion and would like a referral from him for another allergist. I initially received a call back from the office manager who tried to come up with ways to keep me, but unfortunately they aren't viable for me. I'm unable to take much time off of work and trying to get there at the end of the day has always been stressful, even when the grace period was allowed. I've not heard from him after calling several times and leaving messages with the receptionist, who says she forwards them onto the office manager, so I called to have a complaint about the office manager escalated to Dr. Johnson and the receptionist refused to pass the message along to him! Maybe they're all afraid to tell him he's losing a patient, or maybe they all stop giving a sh*t if they know you're leaving, but either way, I'm now way overdue for my usual shots and if too much times passes, I'll have to start this whole process over again to the tune of a few thousand dollars out of pocket. If I can't get a phone call back, I can't imagine how long it will take to have my records transferred! Now I wish I'd followed my gut and transferred offices a long time ago. It's not typical of me to put up with lousy service, being in customer service myself. If you don't mind the "turn and burn" mentality, then this is the place for you, otherwise, I'd reconsider your options.

I have been a patient with New England Allergy for a few years now and I can't recommend Dr…read more Johnson and the Physician Assistants (PA) enough. The staff is great, well organized and friendly. The medical team provide excellent patient care. Highly recommend!

I truly love this woman! I found her after moving to MA from MI via a google search and choose her…read moreb/c she did her residency at St. John's Hospital in Detroit and @ that time I was in dire need of something/anything mid west related- you would only understand if you had ever lived there. Anyway, I only go to her for my annual physical but she is so professional/patient focused that I referred my boyfriend as well. She is so caring and actually takes the time to ask questions and not only listen to but answer all of mine w/o making me feel like I am taking up her time. She has a bedside manner like no other and I'll miss her someday when I leave MA. I also love Amie- Dr. Mandel's administrative assistant- so sweet and if Amie says she'll find something out for you, she means it- always smiles and makes you feel like you made a great decision by going to their office. The waiting room is clean and there is a t.v to help pass the time if there is a wait. You won't mind if you do have to wait b/c you know that you'll get the same attention that Dr. Mandel is giving to whoever she has is the exam room.

I was disappointed with my Primary Care Provider and my Gynecologist recommended I try Dr. Yuliya…read moreMandel. I made an appointment and visited Dr. Mandel and was blown away at her professionalism, honesty and downright knowledge of anything I was either curious about or interested in. She is a hands-on doctor who not only shows you how you currently stand health wise but helps you maintain or get to where you feel you want to be or where she thinks you have the potential of going. I would go as far as saying that she could easily be a life coach as well - she is just that well rounded and genuine about what she does.