Dr. Roopa gets 5 stars, unfortunately, her medical assistant (or nurse or whoever), Amanda, and I…read morenever fit well, and I had to request not to see her ever again. Amanda made everything about herself, and I had to sit there and listen to her tell me about her own journey over and over at each visit. She constantly talked over me, one-upped me, and continued to make every appointment about herself to the point my husband said something to me about it when I didn't even bring it up to him...he never notices anything, so I was shocked. I never felt heard, and though I have no doubt she knew what she was doing, Dr. Roopa listens and says that I know my body, and would adjust accordingly and it always worked. Amanda would always tell me what worked for her, and didn't listen when I told her I knew my own body, and her methods for herself were not working for me, even though I tried them. She did give good advice, but it wasn't advice I needed at the visits. I haven't had issues with the front office staff or the nurses/techs. My BIGGEST complaint besides Amanda, is the fact I cannot see Dr. Roopa every visit. I hate going back and forth between her and the medical assistant. I have no issue with the current MA I see, but I don't like not seeing the same doctor every time. When I explained this to the front, they told me it isn't possible to see only Dr. Roopa. I've never had a practice like that before, and I already have medical anxiety as it is. and seeing different people triggers it badly. I explained this to the front and they wouldn't accommodate me. If Dr. Roopa weren't so amazing, I would've changed practices a long time ago. 3 stars because I'm so torn...

My last visit was in 02/2026…read more The customer service and patient interaction, again, continues to improve. I don't know if they're rotating their staff, but there seems to be different people each time I visit. I don't care about that, I just want the level of customer service to be consistent and to continue to improve. I adore my care team, they're always pleasant and when something is needed in between my visits, they are very punctual when completing the requests. Keep it up!

I wish I could give this practice zero stars. They have been the most unprofessional doctors that I…read morehave ever dealt with in my life. They purchased my old doctor's practice a few years ago and it has been nothing but problems since then. Want to have your doctor literally Google your condition right in front of you and then prescribe your medication based on their Google findings? Well then this is the place for you! Don't even get me started on the revolving door of doctors that come in and out of this place. It's almost like they leave for a reason or something. It is impossible to get prescriptions filled in a timely manner because they want you to come in and see the new doctor every time they get a new one in, which is basically every few months. No one ever answers the phone when the pharmacy calls in requests and sometimes it takes weeks to get ahold of anyone. I don't think I could possibly give these people less stars. Absolutely the worst. Do yourself a favor and go somewhere else.

We've been coming here for about a year now and I am so glad we found Dr. Jackson! She and her…read morenurses are extremely sweet and helpful. Due to Covid they are doing appointments in the car right now (which I actually like better). I can't say enough great things about this office! Highly recommended if you are in need of a pediatrician.

Back in 2012 when I had my first kiddo, I was so totally clueless when it came to the world of…read morepediatricians and caring for my kids. The world of motherhood starting out is a scary freaking place, and you can read a lot in the world of the internet these days which more often than not makes it even scarier. I took a leap of faith when taking my first baby to her first newborn check, a week after she was born, at this Cook's Pediatrics location. I scheduled an appointment for one of the colleague doctors, because the main doctors i'd heard about here were booked. I was booked with Dr. Jackson in August of 2012, and haven't looked back since. In fact, I just got back from an appointment with her and my second kiddo today in May 2016. Dr. Jackson has always honored my mother/kiddo questions, big, small, important, or silly (like today when I said semi-sarcastically... I'm afraid she has West Nile Virus!) with complete and thorough answers that have never, not even once made me feel like an idiot for asking them. She reassured me and walked me through statistics, and tips when fear of SIDS controlled my life for the first year of motherhood. Her bedside manner with children is absolutely impeccable and my children both enjoy her company. She can even get my younger one to crack a smile, and she starts screaming the moment we walk into the building. If Dr. Jackson isn't available, because she only works certain days (hey! she's a mom too!), we will see Dr. Leung. She is also fabulous! She is very thorough, talking things through from the beginning of symptoms and always proceeding on the side on caution with me, because it typically makes me feel better. When my first was 10 days old she had a red lump in the breast which they thought thought to be a serious condition. Dr. Leung consulted with a colleague who had been practicing for many years and brought him in to look before offering her recommendation of an ER visit. I always recommend these ladies to anyone with a new baby looking for a doctor in the Bedford area. They are awesome in their work, with kiddos and parents the same.

An overly expensive private endocrinologist who is judgmental, opinionated, and rude. This…read moreendocrinologist provided me with completely no dietary and lifestyle instructions and just sent a prescription for meds just like any allopathic doctor does. Why then pay so much for the visit?! They try to sell you other services for weight loss rather than focusing on proper endocrine health. If you're in a pinch and cannot get in fast enough with an in-network endocrinologist this might be an option that will cost you dearly. I do not know what all the glowing Google reviewers received in return for writing their reviews.

From the owner: Southlake Endocrinology: Do-Eun Lee, MD, is a premier endocrinology practice in Southlake, Texas,…read morefounded by board-certified endocrinologist Do-Eun Lee, MD. She cares for adults of all ages in a warm, nurturing atmosphere.  Dr. Lee earned her medical degree with the highest honors from Seoul National University College of Medicine in Seoul, South Korea. She completed her fellowship in endocrinology at an NYU affiliated hospital in Long Island, New York, and a research fellowship at Albert Einstein College of Medicine in New York City. Dr. Lee also completed a residency in internal medicine at Jacobi Medical Center, a teaching affiliate of Albert Einstein College of Medicine. She is board-certified in endocrinology, diabetes, and metabolism, as well as internal medicine. Dr. Lee has completed and published numerous research studies in prestigious medical journals.  As a private practice, Southlake Endocrinology PLLC: Do-Eun Lee, MD, takes an individualized, minimalist approach to caring for patients. Dr. Lee is outcome-driven and aggressive when necessary to ensure the best results for her patients.  She really listens to them and gives patients a voice in their care. When necessary, Dr. Lee hurdles through insurance barriers to get patients the medications they need with maximum coverage. She's willing to do anything for the benefit of her patients...

Trigger Warning: Miscarriage…read more I am writing this with a heavy heart, because no one should have to feel as helpless and abandoned as I did during one of the most vulnerable moments of my life. I sought IVF treatment through CARE Fertility and, at first, everything seemed to go well. I had a successful embryo transfer and remained under their care until 9 weeks and 5 days of pregnancy. During that time, I experienced no complications. Then I was told I had "graduated" from their program and was instructed to follow up with an OB doctor. I scheduled an OB appointment, but like many offices, the earliest available visit was three weeks out. I trusted that this gap would be okay, especially since I had been stable up to that point. But eight days before my OB appointment, everything changed. I suddenly began experiencing severe vaginal bleeding and cramping. Terrified, I went to the ER, where I was evaluated and discharged with instructions to follow up with an OB within two days. I immediately tried to get an earlier appointment, but the OB office could not accommodate me. Feeling scared and desperate, I reached out to Dr. Thomas at CARE Fertility--my IVF doctor--explaining everything in detail. I made it very clear that I already had an OB appointment scheduled, but it was still over a week away, and now I was having complications. I simply asked if they could evaluate me in the meantime. The response I received was devastating. I was told they could not see me because I had "graduated" from their program. I again explained my situation--that I had nowhere else to go right now and was actively experiencing complications--but the answer remained the same: no. I cannot fully describe the feeling of being turned away like that. After everything--after trusting them with something so deeply important--I was left completely on my own when I needed care the most. With no other options, I returned to the ER two days later as my symptoms worsened. Again, I was told to follow up with an OB. I explained that my appointment was still days away and that my fertility doctor refused to see me despite knowing what I was going through. It didn't change anything. One day before I was finally supposed to see the OB, I miscarried. When it happened, I called CARE Fertility to inform them. Even then, I was met with the same response: I needed to see my OB because I had already "graduated" from their program. With nowhere else to turn, I ended up back in the ER for the third time in one week, where the miscarriage was confirmed. This experience broke me. The lack of compassion, the rigid refusal to help, and the feeling that I was no longer their responsibility once I "graduated" left me feeling abandoned and deeply hurt. I am sharing this as a warning to others. If you choose to seek IVF care through this practice, please make sure you have an OB appointment scheduled immediately--ideally for the very next day after you are discharged from their program. Because if something goes wrong before that appointment, you may find yourself, like I did, with no one willing to help you. No patient should ever feel this alone.

I'm now pregnant after my first embryo transfer, no invasive surgery, no reproductive issues, but…read moreonly because I left Care Fertility and went to the Center for Reproductive Endocrinology, thanks to Dr. Saleh. Changing clinics was the best decision I could have made. At Care Fertility, I was diagnosed with failed implantation and chronic endometritis, without any clear explanation of how they reached that conclusion. No one ever explained their reasoning to me directly. Instead, I was told I needed a hysteroscopy with endometrial biopsy to "ensure the anatomical health" of my uterus. This felt misleading and confusing. How can someone be diagnosed with chronic endometritis without proper testing? And how can I be told I had failed implantation when I had never even underwent an embryo transfer? When I moved to my new clinic, they thoroughly reviewed my records and confirmed that I didn't have any of the issues Care Fertility had diagnosed. That original diagnosis was simply wrong. It left me wondering if Care Fertility had already decided my cycle would fail, and were preparing a false diagnosis to blame it on me instead of their protocol. It felt like they were setting the stage to shift responsibility if things didn't work out. It felt like they were preparing for the possibility of doing something wrong. That possibility is not only disturbing. it's infuriating. I was also told on two separate occasions, that I had two 4AA embryos. But when I requested the official embryo grading, the records showed one 4AA and one 3BA. I had specifically mentioned the embryo grades they gave me in both email and phone conversations, and no one ever corrected me. It was only when I called out the discrepancy that they finally said, "The embryologist must have misspoken." That kind of careless communication is unacceptable, especially when patients are making emotional, medical, and financial decisions based on that information. They also require you to sign an arbitration agreement before becoming a patient. That felt suspicious to me, like they were more focused on protecting themselves than being accountable to patients. It felt like they were preparing for the possibility of doing something wrong. Patients trust clinics like this with their bodies, their futures, and their embryos. I left Care Fertility feeling that transparency was lacking--and that critical information was often shared only verbally, without documentation. That made me uncomfortable. It also made me wonder how many other patients might be receiving inaccurate or incomplete information. If you're having doubts about this clinic, trust your instincts and watch for red flags. Save your emails. Ask for everything in writing. You deserve a clinic that's honest, ethical, and puts your health first. (UPDATE) Dr. Kathy was the only one who diagnosed me with chronic endometritis. Also failed implantation even before the embryo transfer. Before I came to your clinic all my test results were normal even the lab results from your clinic were normal. Also if I do have such nonsensical diagnoses, my other clinic did not recommended those unnessecary procedure and I had a successful embryo transfer on the first try. Don't gaslight me and say it's from my primary physicians. They recommended no such thing. Your responses are defensive lies. I would advise anyone to avoid them at all costs. Read other reviews. They have poor reviews for good reasons.

My daughter has struggled with a variety of issues (sleep, depression, anxiety) for years…read more Interestingly, she presented with Delta and Theta brain waves although awake--something traditional medicine would never have picked up. This explained why she seemed to be continually sleepy. Dr. Clark's treatment has helped right size this along with other issues. We are still working through her anxiety --this has been slow going mostly because we first had to tackle her use of vapes and D8 substances -- something I would recommend you do to not lose momentum with this therapy. That said, in some ways, we needed to start with Neuro therapy first to give my daughter a fighting chance with substance use issues. We commited her to @Clearfork Academy South in Ft. Worth which has launched her road to recovery and have re-commenced her Neuro treatments in hopes that it seals that work in. We count Dr. Clark as one of our angels. She is beyond patient, attentive, compassionate, and thoughtful. My daughter immediately connected with her which has improved her commitment to following through with this therapy. I cannot recommend Dr. Clark more and encourage you to explore this avenue for yourself or your child.

From the owner: At Center for Neuro Integrative Medicine our primary objective is to provide comprehensive care to…read moreour patients with an emphasis on integrative neurology. We specialize in movement disorders, overall neuro health, and diagnostics.