1. VANAMEX

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Tacoma, WA

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VANAMEX

5.0 (1 review)
Closed • Closed

Services - VANAMEX

Payroll services

Apostille or authentication

Notarial copy certification

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3 years ago

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H&R Block

H&R Block

(4 reviews)

This was our first time using anything other than TurboTax. We worked with Chantelle Steckler and…read moreshe was great. She was very patient with us (it was our first time filing jointly and my wife is an independent contractor so we had no idea what we were doing). We didn't have everything that we needed at our first appointment so we were able to schedule another appointment with Chantelle to complete the process. She was very good at explaining what certain things meant, and wanted to make sure we had everything in there that could help us get the most in return. And if she wasn't sure of something, she wasn't afraid to ask another advisor for help. She's very personable and always had a smile on her face. We have absolutely no complaints about her or the business. Great customer service as soon as you walk in. they even kept us updated on when she was going to come take us back. Unfortunately they are not able to accept tips, but we will definitely refer everyone possible to her and we will also be back to see her next year! We are very satisfied with the process, the people, and our return that we are expecting!

So I don't like giving bad reviews when I do them because people work really hard out there and…read moretimes are difficult. But this place is not organized and the people are extremely rude. I dropped my tax paperwork off on Thursday and was told to expect a call. Mind you, I get that it's a bit last minute. I didn't receive any notification by Saturday so i called and was told " well, we have at least until Monday, you should get a call by then." So Monday rolls around and still nothing. I go in to find out what the status was on my paperwork and it turns out that it was never assigned to anyone this whole time and they pretty much forgot about me. Instead of helping me on the spot, they tell me that they will try to get it done today. Really ? Now you will try to get it done ? And get this, they will call me... Unbelievable. If at all possible, try to avoid this spot. I've gone to other H&R places before and it's normally fast and reliable. But this place is unorganized and rude. No thank you.

VANAMEX - payroll - Updated October 2026

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