All calls go through an offshore call center in India. Their sole purpose is setting appointments,…read moreand keeping you from talking to someone in the office. At times when I had a question about my care, I have resorted to sending snail mail.

Worst medical experience I've ever had…read more I went to Pronto Medical on Fisher Blvd for an annual physical and a referral for an MRI due to a known meniscus tear. Dr. Joyce never examined my knee at all--only checked my vitals. He was dismissive and made an inappropriate and medically inaccurate comment. Despite being in extreme pain and significant inflammation, I was not offered crutches, a brace, pain relief, or even basic guidance--not even Tylenol or ibuprofen. The front desk staff was equally unprofessional. I was given confusing paperwork, no clear explanation of where my MRI was scheduled, then accused of being "nasty" when I asked for clarification. I left frustrated, confused, and still in severe pain. Three weeks later, when I finally went for my MRI, I was informed that Dr. Joyce's office acknowledged the initial call and stated the referral would be faxed, but it was never sent and all subsequent calls were ignored. The imaging center attempted to contact the office multiple times, and my MRI had to be canceled and rescheduled, delaying my care by weeks. Because of these failures, I went over a month and a half with a bucket-handle meniscus tear, enduring unnecessary pain and delayed treatment. Dismissive provider, rude staff, and serious administrative breakdowns. I would not recommend this office to anyone. Cris Rodriguez

I want to take this time to personally thank Dr. Sinha for changing my life. My sugar is in range,…read moremy blood pressure and cholesterol both back to normal and all the symptoms that brought me to Dr. Sinha has been eliminated from my daily life. I will continue to follow your professional expertise because I have total trust in you. Thank you from all of us in the O'Connor family!