So frustrating. No hours, no signs on doors, not open, will not answer phones, only can use online portal if you're an existing client and know how to log in, which i am but can't manage to do. I understand about Covid, but we were able to get service (while we waited in the car) in 2020 in the height of COVID. Now it's 2024 and drove to both Nashville locations this morning, both closed, no sign on door, absolutely no way to contact them to find out when they're even seeing patients! Ridiculous- how are they even still a operating business? They used to be the jam, now they are crossed off the list permanently. Goodbye Value Vet read more

Always feel confident bringing my pets here. Today I was a bit disappointed when they said my pomeranian was overweight. At 8lbs, he has been heavier, and you can definitely feel his ribs, so he's not overweight. They have a good procedure for Covid. You check in inside, wait with pet in car, they come out to get him and bring him back. I only interacted with the techs but I did see the vet (not the usual one I've seen before) come out and talk to the other pet parents. read more

Value Vet - Waiting in the car for the vet - Veterinarians Near Me - Nashville, Tennessee

This place is the best. I was refereed to them by another Vet office because i am tight on money (Covid). Because I was a walk in I did have to wait a couple hours in my car but I saw a bunch of cars in front of me and there was a bunch of techs going in and out helping all the other cars. I knew it would be my turn eventually. The staff was so nice and understanding and the Vet was the best! they took Great care of my PJ and took the time to explain everything to me. I am so happy i will absolutely take PJ back! read more

Value Vet - Veterinarians Near Me - Nashville, Tennessee

I have been taking my dogs to Value vet for several years. Was pretty satisfied until today. Took my 5 year old dog for teeth cleaning today and not happy One week ago, he had a pre-dental exam for $88. Was told everything looked ok in his mouth,no teeth needing to be pulled, no gum issues. Today after the exam,I was told they had to pull 3 teeth and he had severe gum inflammation. So my cost was 276.00 as opposed to 185.00 I realize you might find an issue under anesthesia, but this is extreme. I mean what did I pay $88 for? A worthless exam? They saw none of that last week? Spoke to manager, Robin (griffin?) who kept talking over me. Asked to speak to vet but of course he had left for the day(at 1pm?) Obviously, they low balled me to get my business them price gouged me. And then, the tech claimed my dog tried to bite them. Jasper knew his mommy was about to get ripped off! read more

Very Kind & Passionate Pet Loving Folks ! Don't let the name fool ya, this isn't cheep pet care, they take pride and care in helping you with your loved ones, our pets are a part of the family. Reasonable priced professional care for your pets ! read more

Don't get me wrong, this place is good, but the value side of it I'm afraid is lacking. My otherwise free cat had to have a tooth removed, or as I say "that was the first time he swallowed $300", the second time he swallowed $300 was when something on his face got infected, they told me they needed to lance it, drain it, clean it, etc... they did all that, the next day it was back to the same issue, the thing popped and drained out on my bed on its own after that. Prices seem high to me, but so is the caring. It also seems a bit packed and I wish they had some way to separate the animals in the waiting area. They also seem to be making a fair amount of profit on the flea and tick meds, which I feel should be sold near cost. But they're the closet and so far they've been better than anywhere else I've been, read more

Value Vet - Veterinarians Near Me - Nashville, Tennessee

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I can't express how helpful Value Vet was to me in my time of need. My kitty, Wexford has a swollen tongue and Value Vet was booked solid. I went to the Main Street location as a walk in and the Veternarian (while eating her lunch) found a spot for me 40 mins later. She let me know that my kitty most likely had throat cancer, but she provided me with enough pain/anti inflammatory meds to keep Wex comfortable until I was ready. Value Vet not only emailed me and asked how she was doing, but they also sent me a card after. I can't explain to you how much it all meant to me, but I can tell you they didn't charge me for an unscheduled visit or unnecessary tests (which they could have) and they really helped me in my time of need. read more

I used to love value vet. I've been to multiple locations in middle Tennessee and have always been pleased with my experiences. Since Covid hit it is impossible to get anyone to pick the phone up. I have been forced to take my business elsewhere because no matter how long I sit on hold, nobody picks up. I've tried to be patient bc of the circumstances but I've got to get my 3 dogs in somewhere. And I can't keep making multiple phone calls hoping they might answer. read more

DO NOT TAKE YOUR PETS TO THE EAST NASHVILLE LOCATION! They have a brand new vet, Dr. Brenda Arras ,that is incompetent and inexperienced to a degree may render her dangerous to your pets! I would give 0 stars if possible. read more

Some Value Vet experiences may vary by location, but I had a great experience at the one in Bellevue and one last week at the Nolensville location. I brought my cat last Sunday on their walk-in-only day. That means no appointments, and a long wait. However, I work in an emergency room and expected said wait, and I still managed to get out there under two hours. Not too bad. The receptionist was friendly and apologized for the wait, and the vet who took care of my cat was so so so nice. Check-up and two different meds + tax = $65. Not too bad. I understand you want the best for your pet and might not want to take yours to a place with the word "value" in it, but don't knock the place until you try it! read more

I've been here twice so far. Both times were very good. I was able to schedule both appointments the day of! The first time was for a general check up and the vet was very thorough. She discovered that my puppy had Fontanelle (soft part in the skull) common in her breed and newborn human babies. And that she had luxating patellas (loose knee caps) also common for small dogs. Anyway, for the checkup ($33) and 1 month's treatment of Revolution ($24) for flea, tick and heart worm repellent, it cost $57. The second trip was with the vet tech who administered the vaccines. Chloe got Drontal plus (dewormer administered orally) for $5.40, 1st bordetella vaccine for kennel cough ($15), and her 3rd DAPP vaccine for Distemper, Adenovirus, Parainfluenza, and Parvovirus ($15), which totaled to $35.40. Really not bad at all! Aside from the cost, I also really like that the staff are friendly and competent. They have extended hours, a private parking lot, and they keep Chloe healthy :) This is 1 of 6 Middle Tennessee locations. read more

Upon arriving it took some effort to find a parking spot. We ended up parking in the street. When we entered, they were packed, dog had knocked over a water bowl everywhere, no on was at the counter to help us and two people were in there with pets infested with fleas!!! Ummm, fleas can jump 6 feet, did you know? So leave them in the car till they can be seen. The receptionist that did take care of us was darling. Super sweet. The vet we saw was also adorable and very helpful. I wasn't happy we had to wait 2 days to get a test result back when it is something you can get back right away at our normal vets. The pricing is not a value. It was $35 for the medication (which was $10 cheaper at my normal vets), the test they sent out was $35 and it was over $10 cheaper at my vets which we had our pet re-tested for and the results were provided in 10-15 minutes, not 2 days!!! Our pet also had a ear infection which they missed. Sadly I won't be back, if your going in for an emergency and they don't have the technology to get same day results on a simple test, how can you expect emergency service? That alone would send me away. The ONLY reasons they get 2 stars is for the hospitality of the receptionist & Vet... read more

I have taken both of my cats here since they were youngsters. Usually just for regular check-ups and both of my cats were fixed here too. However recently I had to take my monster cat Apollo in because he had gotten into a pretty bad cat fight and ended up with a serious infection from the bite on his cheek. It was Saturday night when I finally noticed the infection and realized it was really bad! Thankfully the Value Vet on Nolensville is open on Sundays!! Literally saved me a small fortune as I was thinking I would have to take him to the emergency vet. And we all know that would have cost me at least $500! As always, staff was so considerate and compassionate. They taught me how to treat the wound properly, supplied me with all the necessary tools to make the healing process easier for him. And the total cost was only like $150!! Pain meds, antibiotics, elizabethan collar, everything. Great service, great people. Highly recommend this place. read more

If you are going to any other vet you are wasting money and time! Don't mistake the low prices for a lower level of service, because they are one of the best places I've ever gone to. No wait time, I was early for my appointment but they greeted me immediately and checked us in, then took us straight to the exam room. They examined my dog, answered all of my questions and at the end they gave me all of my options. They were not pushing extra services, if you don't want the extras they don't make you feel uncomfortable about it. (I was not opposed to those services but they weren't necessary yet, I will go back!) The best part? You pay right in the exam room and are on your way. No trying to control you dog, if your dog is as full of life as mine, this makes that process so easy. I'm moving from Nashville in a few months and I'm honestly so sad I haven't been going there since I moved here! I'm more sad that there isn't a Value Vet in California! read more

I have to admit that when Value Vet first opened, I was initially put off by the name. I didn't like the thought of taking my cat to a "discount" vet. However, they quickly built up a word of mouth reputation and I started hearing great things about them. When a stray cat adopted me earlier this year, I had to pay to get him neutered and vaccinated and he also had a host of other medical issues, so I needed to find somewhere good but that wasn't going to break the bank. Value Vet were great. When I called them to set up an appointment, they were very straightforward about all of their prices and unlike other vet experiences I've had, there were no hidden charges. They were also upfront about which services were truly optional rather than recommending truly unnecessary things just so they would make money. The office itself is a pleasure to visit. It is nice and quiet and there are never too many pets and their owners waiting at once and they try to get you back into a private room to wait as soon as possible. Although this might not be as important for dog owners, having had cats who freak out at the mere mention of the vet, this is a real plus. Their space is clean and brightly lit and it's never a problem to just pop in and get medications. They are a real value too; their spay and neuter prices and vaccinations were about half of the other vets I called and I didn't feel as if I were taking my cat to a cheap vet. read more

We took our two dogs here for several years and were satisfied with the services and the costs. But when one of our dogs was injured and needed a wound repaired, Value Vet refused to fit us in even though they were open for several more hours. They told us to take him to the (expensive) pet emergency clinic. Since then, we've taken our dogs to a nearby clinic operated by a vet who is willing to fit in our pets if there's an emergency. read more

Fear of the vet is real for both owner's wallets and your fury family members. My poor 75lbs golden retriever has an irrational angst of stepping on the vet's scale. I doubt he's worried about his figure, as he has a lovely habit of eating, or at least trying to eat, everything (seriously, he tried to eat a lit candle). The wonderful employees at Value Vet never grow tired of gently forcing him to overcome his terror of the scale. For my benefit, Value Vet has eliminated my fear of the dreaded vet bill by offering great care at affordable rates. Medicine, shots and visits are cheaper here than any other vet office I've previously used. They always offer generic medicine choices first which is most appreciated. It's also obvious how much each employee loves animals making it easy to trust in their advice. I say give them a go and watch as they help both you and your pet overcome the fear of the vet. read more

Be prepared to be on hold for 15 minutes, not respond to emails, and for them to be extremely late for appointments. My appointment was over 2 hours late. I used to like Value Vet 3 years ago, but these past 2 years have been horrible communication and no response. read more

I picked up my dog's heartworm medicine from here. It is cheaper than getting it from your vet or internet. A girl who worked behind the medicine counter was so friendly and helpful!!! read more

I'm sad that Value Vet went out of business. I made an appointment for Saturday morning at 9:30AM, showed up at 9:10AM and the building wasn't open, no cars around at all, we waited for half an hour, called twice with no answer and then left with a very confused and upset cat. The Main Street location was great at one time, sad it's gone now. I wish they would have called or emailed to let me know that they went out of business and my appointment was cancelled, they did not. read more

Thank You, Value Vet!!! Caring, lovely, kind staff, knowledgeable and kind vets!!! A+, Thank You Dr. Perkins, for giving Lulu 5 star care!!! read more

Avoid this location at all costs. I waited three hours and 15 minutes in my car - not exaggerating - to get my cat evaluated. On top of the long wait, when I asked one of the techs about the wait, her attitude was completely unsympathetic. "You just have to wait." Not, " I apologize for the wait" or anything to indicate they're wait is entirely too long. If they can't handle the business, they need to shut down or hire more help. Ridiculous! read more

Just because there is a Covid situation doesn't mean we still don't have to take our pets to the vet. I had an appt for 2 weeks for the Nolensville location, which is nowhere close to where I live, but the one near me is closed due to Covid. I show up 30 minutes before my appt and nobody is there. I waited because I was early but finally called when they should have been open for 15 minutes and was told that they had called me "yesterday" to reschedule. I absolutely did not receive a call or I never would have driven for 40 minutes. I have my phone on my desk at all times. She swore that they called and that they make recordings, yada, yada, yada. If I was the only one waiting, I might have thought I overlooked something, but there was another person waiting that didn't get a call, either. They send a confirmation email, but don't send a cancellation...??? It is so unprofessional, even if they had called, to wait until the day before when I had been scheduled for 2 weeks. What they should have done is given me a specified time on a walk-in day, but they weren't willing to do anything. read more

I love the staff at value vet. I had my dog spayed there a few years ago and she was good to go. Both of my cats and my dog always seem relaxed and I'm always impressed with the cost and care. I will never take my pets anywhere else. read more

I would not believe any positive reviews. I've called no answer. I drove to the office and despite the signs saying they are open and to use the clipboard that is not outside and to knock on the door which I did several times, no one came to the door. Thought I would wait. No one. It's been 3 day now. Going again today. I need records for a dog but I'm starting to believe she was never brought to as no one is manning the phones or the door. read more

They're cheap for a reason: they don't care. They just don't care. They're rude and they don't want to deal with you and they aren't afraid to let you know. They just completely brushed me off when I took my cat in. My cat has something wrong, her skin is all bumpy, her fur has gotten matty, and she's started peeing all over the place. Value bet just said she had bad behavior, charged me, and sent me on my way. Luckily another vet I found was full of caring people who helped her out and got her some medication. I'd say save your money and give it to people who actually like animals. read more

I had taken my German Shepherd puppy to Value Vet for her first series of vaccinations. That visit was 2 weeks ago and went fine, it was fast and not too expensive. Just yesterday my girl came down with vomiting and diarrhea. She had a bout of vomiting and diarrhea the day before yesterday and I thought it was the treats I tried. I later found out these treats are not good for dogs, a number of reasons but mainly because they have onion extract in them, and dogs can't handle onion since it is toxic to them. I quickly got her off those and she got back to normal for a day. Then her really bad vomiting and diarrhea happened. I called Value Vet at 3:00 pm, they said sorry we are full for the day we can't see her until tomorrow at 4:30 pm. I was already worried about my girl and just wanted to get her looked at. I didn't schedule the appt for I did not want to wait that long, by then she could be severely dehydrated or worse. I called another place (Paws and Claws) which is where I took her for her first physical after I got her and they asked if I could bring her in immediately. They just heard sick puppy and knew she needed attention. They had a full schedule and still got her in immediately. That is the appropriate service and that is care needed in veterinary care. As far as I'm concerned I am done with Value Vet. They failed in proving they are capable to provide adequate care for my precious pet. read more

They are amazing people. I have been going to this location on Nolensville Road since they opened. They never pressure you into anything you don't want to do and are reasonably priced. read more

I just got my first dog and adore him. His name is Flagger and he is a Yorkie...the cutest thing. But of course, it is like being a new parent and knowing NOTHING. I, of course, being the hypo I am, got my dog Pet Assure and pet insurance and was recomended to go to Value Vet for his shots. I was very impressed and I was more nervous than the dog. The vet went over everything with us for a while, the staff was great, and from what I have researched, the prices were beyond reasonable. I have no complaints and Flagger didn't want to leave and he got the shot!!! (I was about to pass out...lol..) read more

I really am impressed by the high quality of this Value Vet. I would recommend it to everyone in Nashville. The employees are extremely caring of the animals and give 100% excellent customer service. I have used them for 2 years and they have low prices without the sacrifice of quality. I had to recently put a dog down for the very first time and I took her here. I am so thankful for how caring and thoughtful they were - checking on me, bringing me tissues, etc. All of the people there are compassionate and wonderful. read more

My Texas Blue Lacy started throwing up what I thought was blood. I called about 10 minutes before they opened and they squeezed me in due to the potential emergency. They laid out options for tests, medication, etc...treatment/result is still TBD but I have to give them 5 stars for their attention to detail, kindness, and all things considered, price wasn't too bad. read more

Value Vet at Nolensville and East Nashville (I have not been to the other locations but I believe they are equally great) are amazing! Their shots are 15 bucks always and they are very accommodating to my lil' dog Dexter. I would not take my lil' guy elsewhere! read more

Bought in my new dog for a check-up and shots. Couldn't have asked for a more pleasant and quick experience! Gave on-the-dollar estimate over the phone. Dr. French and her staff are top notch...and they all genuienly care for your animals. I hate it when vets try to talk you into buying stuff, and I got none of that here...just TLC for my pooch! read more

I'm updating this review because we had a great experience this week with the staff. My dog snagged his side on a fence and needed some staples put in. The vet tech and vet on staff were awesome. Super friendly, kind, and gentle with him. Totally opposite experience compared to last time. I'm really hoping that this is a positive step forward and they continue to hire people like this, while weeding out the bad ones. Parking still sucks though. read more

This place is a joke. Out of all locations in TN, only two are operating and only one is open on Saturdays. You can't make an appointment ahead of time and just have to walk in (first come first serve- be prepared to wait) They sent me postcards stating my dog was past due for shots. When I got there the employee told me they had sent me the wrong information as postcards are sent through a third party. The female was argumentative, patronizing, and not willing to take any responsibility for the mishap. I left with supplements I am now seeing have a date of 2019 on them. Today I called to make an appointment for shots as I now know they really are due at this point. The female on the phone was less than helpful and apparently nothing has changed regarding scheduling. You can't blame all your problems as a company on "a global pandemic" This is bad business and terrible customer service. The sad thing was they don't seem to care if they lose customers. I will never take my dog here again. read more

I was told over the phone that the procedure for my cat would be $175 + meds depending on the cat's weight. They also needed to bring us in early for an exam fee of $33 in order to make sure the cat was "healthy" enough for surgery. Then they handed me an estimate for $360.00 on top of the exam fee ...so now the total is $390.00. They are deceptive and NOT cheap. I can understand it being a little over the procedure fee for the cost of take home meds. A traditional vet fee is $220. read more

I kind of think of this place as the minute clinic of vets. They don't replace your regular veterinarian but they are great to have around. The staff is friendly even when they're busy which is very nice and they check a dog I found for a microchip when I just walked-in one time. They're definitely great if you just need routine shots or if you think you know what is ailing your pet. They can usually get you in the same day which is awesome. I've been to both this location and the one in Hermitage and they both are nice. Glad this exists in Nashville - it's a real money saver! read more

Great folks. Go out of their way to take care of you or at least they did with me. Did a great job on my Jack/Beagle's neuter.

Vet and staff take extra time to explain pricing and services. Vet was able to do blood work and schedule surgery within one day. She even called before surgery to be sure that I was comfortable with the procedure. No pressure and very compassionate. One of my best vet experiences. read more

I have been taking my dogs to Value Vet for several years. The staff is wonderful and courteous. My dogs are comfortable coming to the vet and I couldn't be happier. read more