I've stayed here twice on work trips and it is one of the nicer Homewood suites I've been in. The…read morefirst time I stayed here my flight arrived late and they weren't running the shuttle. However, the front desk ordered an Uber to bring me over. This last trip I was there for three days and had diverse options for fresh breakfast each morning . The rooms are updated and very comfortable and I even had a spa shower with three different showerheads. The hotel is quiet and has all your usual amenities like a fitness center business center, and pool. The staff is very friendly and the hotel is in a place with a lot of restaurants and shops. If I'm back in the area, I will likely stay here again.

We did a one night "stay-cation" here because I had promised my nephew a night at a hotel with a…read morehot tub. I called Thursday to confirm they had one but when we checked in Sunday it was out of order. Thus goes life but we still enjoyed our room, which was a great size with nice amenities. They have a nice pool and gym and the free breakfast is awesome. Worth checking out especially if you are traveling with a larger family!

Stayed here for two nights and had a good experience. Hotel was clean, staff was friendly. Free…read morebreakfast was so-so, but it's free so not very high expectations. Conveniently located to the airport and major highways.

On arrival we were greeted by Eileen, a very friendly and efficient Hilton representative. We were…read moregiven our keys and directed to the elevator. Our room was very clean and comfortable. This is our second stay in this Hilton brand. I really like the layout with the kitchen and separate bedroom. Breakfast the next morning was simple but good and more than enough to get back on the road. More importantly the coffee was delicious.

This is a new hotel in Florence, KY. I was invited to a 50th birthday party. I was surprised that…read morethis place can cater to an event. The place was very new so obviously it's very clean, and the receptionist and workers that I encountered seemed very helpful, polite, friendly and appropriate. The conference room we rented seemed adequate enough for what we need. We were able to bring our food, drinks and DJ. I guess the place is still working on getting established, and allowed our party to bring everything. There's plenty of parking, the reception area seems inviting and plenty of room to sit around and relax. There's also complimentary cookies and drinks available for the guests.

The rooms are really nice, but the check in process was a literal nightmare. My friend had reserved…read moretwo rooms for two nights for a trip we were taking. She reserved these rooms from the Holiday Inn website using her reward points. Upon check in she was told that it was a third party site and that they could not honor the points. We ended up only staying one night because it was too expensive to stay two nights, which was inconvenient for us during our traveling to have to find another hotel to go to. The heat in the room wouldn't work and it was only 66° the entire time. The pool is nice but it is NOT heated, we were freezing. Good luck finding someone who is actually at the front desk when you need something because no one is ever out there. They need to put a bell out front or something so you don't have to wait forever for someone to show up.

The room are spacious and very clean and smells fresh and good. The breakfast is awesome…read moreaccommodating and go out of their way to meet your needs. The bacon was great and the granola so so good and fresh fruit cantaloupe and strawberries and blueberries. All fresh. All so delicious. The little store they have has a great variety of microwaveable food snacks , candy and ice cream, sodas , water etc. prices are not bad for the convenience.

This hotel was very generous with its room size, close proximity to the interstate and local…read morerestaurants and shopping. Very quiet and fairly clean. Some minor construction work was happening on the upper floors but otherwise quiet. I don't like to compliment or criticize without offering a solution because nothing is ever going to be perfect!! 1. Again proximity to business and interstate is great!! 2. Price was more than I expected but when you need a room and everything else is booked or too expensive you will find something that you can handle i paid 158.96. 3. No free breakfast included with that price at Holiday Inn. Holiday Inn express includes a free breakfast though. Suggest that they offer a free breakfast, it's that simple. Currently breakfast is 8.00 per person for a small buffet style. 4. Good thing I wasn't paying for a view...can't fix that. 5. Great water pressure, immediately got hot water, shower knob leaked. Fix it. 6. Ice machine on my floor broken, had to go to 4th floor for ice. Call maintenance, fix it. 7. Vending machines take credit cards and proper change, no bills. 8. Their room keys are solid and don't fail no matter how much you use them. Guest service people extremely nice, informative and professional!!

This is a very nice hotel. I say that because it has amenities and finishes like a typical Marriott…read morehotel. Its location is convenient to the Cincinnati airport (which is actually in Northern Kentucky), the Florence, KY mall area, I-75/I-71, numerous restaurants and other businesses. The lobby area, which is bathed in bright natural light, offers complimentary water, coffee and tea. Also, on that same level is the fitness room and pool. I was a little disappointed that there was no bar/restaurant, then I realized that this caliber of hotel usually only has a store (market) and not a restaurant. So, my disappointment subsided and I focused on what the hotel did offer. The room was really nice and was laid out very well. It had a kitchenette that contained a microwave, a small refrigerator and of course, a coffee maker that could also be used to make tea. The desk area was nicely partitioned from the sleep area by a floor-to-ceiling hutch. In this way, someone could work at the desk with the light on and not disturb anyone sleeping in the bed. The toilet and shower were separated and in different rooms. The compact room with the toilet had a very small sink, large corner mirror and space for a towel rack. The larger room with the sizeable (two-person) shower had dual sinks, a huge, back-lit mirror, outlets galore and floor space grand enough for one person to comfortably do yoga. The lights in the main room and washrooms were dimmable, which was a really nice feature. The complimentary breakfast was exceptional. It contained all the staples both hot and cold. I had a very enjoyable stay and would choose this hotel again.

Very nice hotel. Large rooms and quiet. Had to leave early so couldn't enjoy the breakfast, but it…read moreseemed pretty traditional. Would stay again. Front desk staff lady was very smiley and friendly. Only complaint is that I wish there was more lighting in the room. Was very dim even with all lights on and windows open (was cloudy out).

One of the worst stays I've had in any hotel. Bed smelled of urine, spoke to the desk clerk and…read morethey neither apologized nor offered any concern regarding it. Breakfast was a mess, sausages looked as if they were boiled, eggs were cold and English muffins were old and stale. Wouldnt spend a night there again if you paid me!

This hotel is a hidden gem we stumbled upon outside Cincinnati, OH; we received a complimentary…read moreupgrade to a jacuzzi suite as a perk for being a loyalty club member, making it a fantastic find at a promotional rate! The asst manager Kary was particularly nice to accommodate our special needs. The room is clean and comfortable. Hot breakfast is good and I particularly love the fresh strawberry lemonade juice.

Man, this place is like Hilton trying to please the younger generations (millennial, gen z, etc.)…read more Everything is so vibrant. It was also great that they had a free breakfast. It is rare that Hilton's provide free breakfast at their hotels. The issues I had with this tier of Hilton is that they do not have coffee and microwaves in their rooms and they make this very clear. Not having a coffee machine in the room, to me, is like not leaving out a water dish for a cat. I need it to make something hot or else I am down to just drinking cold bottled water. The television choices are limited. Of course, one has access to Disney +, Youtube, and Netflix; however, just not the same compared to other hotels like Holiday Inn, London, where they have best tier cable with more variety. The actual live t.v. options have a lot of channels missing. 5/5/2026 The shower is kind of treacherous in a way. At first, when I turned it on, which is a very simple (just turn the knob handle counterclockwise), I did not feel any warm to hot water. I was kind of concerned until I waited for a few more minutes. But what I did find was an issue was turning it off. Since it is a shower and you have to turn it clockwise, it does not allow for one to escape before the spray of water starts turning cold, before turning off. So I had to already have the door semi open (not a sliding, just a push out shower stall door), and I was out of the shower before I turned the shower completely off. The iron in my room did not turn on, or at least not until I had taken it to the front desk to switch it out for a new one. Breakfast has some variety, but not as much as a Holiday Inn Express. No breakfast potatoes, no biscuits, and no gravy. The only hot foods were sausage patties and folded cheese omelets. This hotel does have make your own waffles, cereals, and baked goods (muffins, bread, bagels, etc.). The one other items I did not see is any fruit cups and yogurt.

Hotel charges 75.00 per night per animal. Quality Inn charges 20.00 per night no closets in rooms.read more

Fairly nice hotel. Clean, modern, good shower, plenty of plugs where you need them…read more One star off for the lousy breakfast. I don't expect a heap for $150 per night, but if you purport to offer "free hot breakfast," a scoop of Gordon Food Service scrambled eggs and a cup of coffee isn't much to ask. According to the hotel, no hot food because COVID. Apparently, viruses are only a problem for serving spoon handles, but not (1) tongs for bread, (2) scoops for breakfast cereal, (3) pitcher handles or (4) toaster levers. Or anything else touched by literally every human in the place. Huh, who knew.

Stayed at the Hyatt that was closer to the airport last time I was up but some how this place is…read moreway louder other than that pretty nice place

Clean theme room (Venetian). Staff were helpful and efficient. Price was decent. Had a great night.read more

The places are trashy, carpets sticky, and the a/c didn't work. The pool area is about 150 degrees…read moreand the hot tub feels like you are a lobster in a boiling pot of water. the pool fountain on the ceiling looks like it could fall down any minute. The only good thing is that there is a holiday in a few minutes away in case you change your mind once you get there

Good location close to many options for shopping and restaurants. Easy to access the nearby…read moreinterstate. I chose this location for an event that I was attending in Cincinnati. It was cheaper than staying in downtown Cincy and just a short drive across the bridge. The hotel itself was nice and clean, staff was friendly, parking is free, there's not much to complain about here. If you are a light sleeper, you may want to request a room that doesn't face the road because you can hear traffic noise/sirens at night. Complimentary breakfast is what you expect. It's the standard buffet options that include a waffle maker with sprinkles, whipped cream and flavored syrups. I would stay here again if I wanted to save a few coins versus staying across the bridge.

This is a well kept hotel only 2.5 miles from the airport. It's also very close to Turfway…read moreracetrack and casino. My room was very nice and the check in process was easy. All the amenities of your standard Hampton Inn with a nice small fitness center and hot and cold breakfast from 6-10. They actually set up breakfast a bit earlier for those who need to leave early. I liked that it was within walking distance of several nice fast casual restaurants and sports bars. What I didn't like was the continuous sirens throughout the night probably due to the location and overzealousness of the local first responders. Best thing to do is leave the fan in the room on all the time to create some white noise.