Valleyscape's professionalism is so rare to find these days. Taylor came out and replaced our old leaking sprinkler manifold consisting of 5 valves. He replaced our sprinklers in our grass with new water efficient ones. And he added some extra sprinklers to our garden. They also installed new sod for us and laid down some fresh DG. Our yard looks great thanks to Valleyscape. As a small business owner that charges a premium for premium work, I appreciate when another business does premium work even if it's a little more expensive than what the other guys who are unlicensed/unskilled workers charge. Those companies just put bandaids on issues. You get what you pay for! And what we got from Valleyscape was an exceptionally professional, hard working, honest experience. We are having them look into adding some landscape lighting in our front yard next. They should be your next call with any landscaping/irrigation issues that you might have! read more

ValleyScape Irrigation & Lighting - Valve replacement - Landscaping Near Me - Palm Desert, California

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Called Valley Scape and Irrigation for a quote on lights for the backyard about week and half ago. The lady I spoke over the phone was nice and all and mentioned they charge $195 to come. One gentleman came, nice guy, however this is what the issue was: He walked around probably for 10 minutes, showed me a light (average you can get at Amazon) and quoted me $8000 for 23 standard lights and if I wanted color is was going to be $15000 After this he charged his $195. I mentioned if I was getting the quote in writing which I didn't get a clear answer and off he went. I called another company, charged me $3500 for 25 color lights (better lights) and extra transformer and app to turn them on from your phone. My point: if you call Valley Scape, make sure you get another 2 or 3 quotes from other providers because they are probably going to take you for a ride if you are not careful. $3500 versus $15000 is a big difference. read more

Employee came to my house for 10min and walked around inspecting all my sprinkler system. Beforehand, I told him what was wrong and after doing a visual he wasn't sure what the issue was. He recommended 4 things and all were ridiculous overpriced. If I called "experts" I expect to let me know what issue is. I called a local company and had the issue fix for less than what I paid for consultation ($195). Below are some prices they recommend. Reporting to BBB. Need my money back! 1 valve $2250! Irrigation - Recommendations$0.00After assessing the system, the following recommendations shall be given to address the pressure issue on zone 5, backyard lawn. The solution will be found in steps, starting with the most likely root issue. 1. $600.00-Replacement of 1in mainline pressure regulator 2. $2250.00 -- Replacement of anti-siphon valve on Zone 5 3. $500.00 -- Replacement of nozzles on the backyard sprinkler heads. A total of 14 heads. PLEASE BE AWARE OUR PROPOSALS FOR WORK OR REPAIR ARE VALID FOR 90 DAYS. read more

We hired them previously to fix a leak in the sprinkler system requiring @ 4 hrs of labor digging etc and they did a good job for @ $400+. However just recently we had them check out the sprinkler control box isn't working right. Guy was here 30 mins charged a $195 consult fee which would come off the repair fee, said he couldn't fix it and left. Bad business practices. read more

Quick responsiveness. Very expensive services. They wanted $750 for about $100 worth of products. $150 to replace a single sprinkler head. Craziness. Additionally, the "professional diagnosis" (which is what they are known for and what I needed) was lazy and rushed. And it ended up being inaccurate. read more

I first contacted Valleyscape a month ago to replace a failed outdoor lighting transformer and add 2 more lights. Taylor did a very neat and professional job. I has also requested an irrigation consultation. Taylor inspected my entire system and made some recommendations that I have implemented and am happy with the results. My next call to Valleyscape was yesterday after the water company cut my water off at the street due to a leak in my front yard "on the customer side". Once I explained the situation to Rachel she sprang into action! Working with Taylor she was able to get Taylor and a crew out that afternoon to stop the leak and turn the water back on. They then came back this morning to finish up. Thank You Everyone at Valleyscape !!! read more

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I Highly Recommend using ValleyScape Irrigation!!! Taylor and the entire crew did amazing work, redoing my whole house irrigation system, front and back. The existing system was leaking everywhere including the valves and underground piping. They installed a new controller, control wiring, valves and all new distribution piping. They converted all the planting beds to drip irrigation and did a complete tune up on my lawns. Everything now works perfectly. The staff were very well trained, knowledgeable and really friendly. A pleasure to have them working around the entire house. I doubt I will need to, but if I do need irrigation work in the future, they are the only ones I will call! read more

Pipe from water main to irrigation system cracked and we were losing 7 gallons an hour per the water hawk tracker from the water utility. Chris came out and found the location, dug it out and performed the repair. Quick turn around and we are now good to go. Much appreciated. Thanks A+++ read more

ValleyScape Irrigation & Lighting - a water main in a hole - Landscaping Near Me - Palm Desert, California

A few years since my last review of my experience with Valleyscape and I recently had another tech come out. This time I was less thrilled by the end result and the prices have gotten much higher. I had them come out because one of my automatic valves was leaking. They won't replace bad diaphragms or any other components that are causing the problem but will only replace the entire manifold. The tech replaced the manifold for one zone with a Rainbird unit for $200. Ouch... Guys: It's a big, competitive world out there and if you're going to stay in business you should learn a thing or two about how to provide service that is fairly priced and correct. read more

We moved into our house about 6 months ago and inherited a beautifully (and completely) dead strip of grass in our front yard. After troubleshooting ourselves a little bit, it was pretty obvious that our sprinkler system wasn't setup correctly and the mentioned area wasn't getting any water coverage. After checking off a few boxes ourselves, we opted to give the experts a call at ValleyScape. From the moment we reached out online, the crew was super helpful in getting us setup with a consultation and subsequent appt. The consultation was helpful. Note: they will charge you for the consultation if you don't opt to have them do the work they are recommending. On the original consultation appt. day Julian arrived on time and was really, really helpful. We walked through all of the issues we were having (front yard, back yard, and some lighting issues too). Julian helped us prioritize what issues were most important and provided us with a tiered quote that included the highest priority stuff separately from the other, maybe not-so-important issues. Given the cost, we opted to handle our highest priority stuff first. This included relocating 5-6 heads, installing a brand new head in a new location in our yard, and installing a drip system in our bushes. On install day, Julian returned with a helper (who's name we didn't get). They knocked out the whole job in about 6-7 hours. They dug holes, recovered things, etc. Julian setup our control unit to factor in the new lower-flow sprinkler heads and properly timed out the system so our lawn is getting adequate water without wasting. The new parts are amazing and provide the coverage we need. We're hopeful that we can now bring our dead patch back to life. We're looking forward to bringing the crew back out to replace the heads in our other zone in the near future. read more

Francisco was awesome. He knew exactly how to fix the sprinkler and did it very fast! He also gave me some advice on how to make our irrigation system better. We will be using valley scape again. read more

I called Valleyscape in the afternoon and got a same day appointment. That's amazing on it's own. Francisco showed up on time, clean and friendly. Francisco asked and listened to the problem we had. He asked a few questions. Francisco was thorough and cleaned the area he fixed. Before he left he checked sprinkler system. I will definitely will use Valleyscape again and would recommend. read more

Wanted $200 just to come out. Even if you don't decide to go with their work, they will take $200 from you. I ended up contacting another business, who completed the job for literally less than half of their quote just to make an appearance. It seems to be a reoccurring theme in their reviews that they believe they're too good for their own customers. I advise you shop around as anyone can easily beat their prices. Response to owner: Photos were never sent. The entire response is a fabricated lie. I don't care if you do an inspection, I had a simple repair, you don't need to warranty anything because you wouldn't have worked on anything outside of my request. Arrogant response. Why call someone for a simple repair? It's my parents house and I don't live in the area to do it myself. The root cause isn't due to something else, the entire backyard was redone and an above ground pipe wasn't fitted correctly. read more

The office staff and the associate Tyler who came out were very professional and accommodating. They scheduled the initial consultation within a few days and explained everything thoroughly to us. My only complaint would be the price. I received the proposal and it was way higher than I anticipated given the amount of work to be done...1 controller, 2 valves, and some sprinkler heads $2,249. Well I looked up the cost of the parts individually and found that at the high end the cost was no higher than $500 and at the low end no higher than $350. I decided to cancel the request for them to install the parts and do it myself. The controller was $130 on amazon which took 10 minutes for me to install (super easy). I'm waiting for the sprinklers and valves to come in ($25 for 5) and will be installing those when they come. All in all I saved myself over $1,700. I think the pricing could be better given we already have an irrigation system and we're just looking to renew some parts. In response-thank you for your suggestion on models Taylor....I ended up doing a price comparison between the two models of the control systems...there was a minute difference between the two in terms of weather intelligence and about $100 difference so the 3e worked out well. All in all it's much better than our previous system. read more

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professional, friendly, good communication. Had drip irrigation installed in her backyard.

An absolutely professional outfit, which means they are reliable, punctual, efficient, trustworthy, reasonably priced, and are easy to deal with. Our irrigation system had seen better days and Taylor gave me the whole assessment picture before he started working on replacing the old valves. I highly recommend Valleyscape for any sprinkler etc issues. read more

I tried twice in three years to get Valley Landscaping to repair my sprinklers. This last time they came by, took a look at my small front yard which is only about 25 by 25 l, and without looking at the two sprinklers that weren't working well said that they would recommend that I install all new Sprinklers and more of them than the four that were already there. And it would cost some $1,200 or more and they wouldn't even attempt to just even replace the sprinklers with the 2 Rain Bird sprinklers that I already had. Smiling and handsome, but really a waste of time. read more

I have no problem repairing broken sprinklers or adjusting as needed. But when it's to replace a valve I call Valleyscape Irrigation to do my heavy lifting. I used do the whole system but nowadays my back says no more....I'm so glad I found these guys, always on time, confirms the day before, great customer service and does the work clean and professional Thanks again Taylor for another job well done! read more

Beware when using this business! First you have to put a $100 nonrefundable deposit just to set up an appointment with them. The tech was very professional however they will not give you an itemized estimate or invoice so you don't know how much you're paying for parts which could get expensive! Do yourself a favor and get a second or third opinion! read more

We just had Taylor from Valleyscape here to fix our outdated irrigation system. He arrived promptly, communicated well, and exceeded our expectations. He did a review of our system and identified the problems. He didn't try to upsell, but gave us a realistic view of all identified issues and all of the information we needed to determine which problems to fix (including an outdated control panel and some leaks). Our new wifi control panel is amazing and gives us so much peace of mind. It's so easy to use compared to the old system that came with the house. This company is honest and communicates well. I would highly recommend them. read more

I can not say enough good things about Valleyscape. From the initial consultation, all the way through to the actual install, Taylor, Francisco, and the team exceeded our expectations every step of the way. In the initial consultation, Taylor arrived promptly and was very thorough. He listened to our concerns and proposed multiple solutions that fit within our budget. We agreed on fixing the existing drip system, fixing backflow and pressure issues, replacing all sprinkler heads with more efficient ones, and adding coverage where needed. When Francisco and the team showed up to do the work, they were prompt and worked diligently. They even took on a few extra tasks that came up during the install. Even with all that, they finished a day early! They also came back a week or so later to check on the system and see how things were going. I will definitely be calling Valleyscape again. read more

The whole process of getting a quote upfront over the phone to having the great Mr. Chris come out that day and fix it was the best-case scenario that my mother was looking for. The customer service was great and overall it feels good knowing that the water leak is resolved within the same day. read more

I brought Valleyscape in to review my irrigation system that was the original, in a 16-year old tract home. The panel seemed to have completely died, and our grass was starting to die. In comes Ray, he replaced the panel with one that is controlled by an app on our phones (WOW! I'm impressed!) and then the following week, he and another employee replaced every sprinkler head, tested coverage, and installed a drip system in our planters. All of this having been done with almost no proof of their having been there - cleaned up after themselves! Fully impressed and satisfied customer here. Recommend them highly! read more

Came home after work and saw the front of my home... shine (literally)! My husband and I are sprucing up our front yard and we started with lighting. I'm going to be honest... wasn't to sold on putting lights to shine on our palm trees, but now I'm digging it! I'm excited to continue working with Valleyscape for the rest of our front yard. We've been receiving emails on ideas, and I can see they are listening to what we have in mind. read more

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First let me say that I am not one to give out reviews - good or bad- without thinking about it. I am glad to say this is a good one. First it may seem unusual for a company to charge for an initial visit. But here's the thing; they come out and really look at what you have. If you don't need it; they don't sell you on it. If you do, they let you know. But the money you spend is also deducted from the work they do, so you get an honest and thorough look at your system. They helped us understand what we had and really put our minds at ease in what it would take to get our system to A+. Even if you just need an audit of the stuff you have, its worth it because they spend time with you to make sure you get it. Then you can make an informed decision. Chris was great and even though I was initially skeptical, I am really glad I gave them a shot. You will be too. read more

Taylor showed up a few days ago and provided us a budgetary quote based on an underground leak located on the side of our house and near some trees. He came by today with a helper and after about 35 minutes of digging he told my wife they were going to charge $600 to dig more and discover where the leak was. I was shocked and bewildered by the absurd rate, we are talking $600 per hour digging some minuscule hole near a tree, meaning $300 each per hour, that's how much I charge companies for big data analytics consulting projects.. anyway that's absurd. Terrible service and a complete waste of time. I wouldn't mind paying for something fair, however this seemed like a complete scam. Response: last thing that was stated was, we will find the leak and cap it off, resulting in a $600 fee.. there was no such 4-5 hr work time discussed nor agreed upon. read more

I called Valleyscape to repair our drip system. They came the next morning and made the repairs quickly. I was pleasantly surprised at the rates they charged. I highly recommend them - professional and affordable! read more

We had a continuous water leak in all of our on off sprinkler valves. Francisco did an amazing job relplacing our valves...Francisco and his helper arrived on time....and got to work quickly. I was very impressed with their attention to detail. We are very happy with the work read more

Just had my irrigation system replaced by this company. I am very impressed! Very efficient. Kept every appointment and answered every question and made sure I understood the system. I'm going to have more work done at a later date and I wouldn't use any other company! Especially impressed with Chris! Thanks guys! read more

Very professional and didn't try to sell me on anything i didn't need. The estimate with Mike was great. We came up with a game plan and scheduled right there. The whole job was done in a day and mike showed me the work whenever i was outside ensuring it was done to my expectation. After the job was completed they called a couple weeks after to ask how everything was and also making sure i didn't forget about my rebate. Lastly mike even came back to the house to verify everything was how it should be. Would recommend. read more

So I've had an irrigation issue that had been bugging me for about 2 years-which I could not figure out how to fix-besides small repairs. When an additional issue rose up, I needed to have a expert come out to see. Bottom line-if you have any irrigation issues-do not look any further. Michael-their field technician was awesome-came out on time, assessed the issue and solved it quickly. True professional and master of his craft. Couldn't have asked for better service. Thank you. read more

Highly highly recommend them. I found a leak in my sprinkler system. Ray came out and took his time looking at leak. Fixed leak and made some upgrading recommendations. He was very honest and knowledgeable. The pricing is also fair. I will be getting the rest of my system upgraded with them as well. read more

I've had two great experiences with Taylor in the past when he came out to my home once for an inspection and another for a repair... however, the lack of communication and disclosure in my appointment last week was pretty disappointing to say the least. I called to schedule a visit since one of my sprinkler zones wasn't turning on properly with the controller. They were able to send a tech out early the following week and I agreed. Once there and within about 20 minutes, the tech calls me and says that I should turn the sprinklers on a different method to run them instead of the manual option actually available with the controller, and says the controller itself is probably acting up. Okay... Before he leaves, he asks how I was planning to pay the $110 inspection fee. I was surprised since not once was that fee ever brought up when I made or confirmed the appointment, nor before the tech initiated the work. I asked him to have somebody in the office or Taylor call me later that day, and the only person that called me was another person trying to collect payment. So basically my sprinkler zone still doesn't work the way it used to/I want it to, and I'm out $110... which is pretty much the price of a new controller at Lowe's. Frustrating? You bet. read more

We had Valleyscape redo our entire sprinkler system and we were so pleased with the job they did. Brandon did most of the work and he was very professional and Chris was excellent. The job was expensive, but we knew that it was going to be done right after reading the many great reviews. It was a pleasure to work with Rachael on the phone when we had her schedule our appointments. I would highly recommend this company, if you want the best company out there. read more

We had our sprinkler system replaced in our backyard and they did a quick and fantastic job! Will definitely use their services again the in future! read more

Chris was absolutely incredible! He was friendly and professional, and quickly diagnosed and solved the problem with my sprinkler system. I highly recommend this company. Great job Chris, and thanks again. read more

Highly recommend Valleyscape! I've worked with both Chris & Taylor on two separate occasions and have nothing but great things to say! Very knowledgeable, professional, & easy to work with. We have an old sprinkler system that has needed repairs over the last few months. They were able to easily diagnose & repair all of the issues while providing great service. Will definitely be using them again! read more

Michael from Valleyscape recently came out to fix our irrigation. He was extremely knowledgeable and worked diligently. Michael installed a new smart irrigation system and spent time to show me how to work it from my phone. The office staff was also helpful in scheduling a technician quickly. I am incredibly impressed with the service and will definitely use them again! read more

I called this company for a quote to fix or install new outdoor lighting, The serviceman who came out Jered was very polite but I did not get a grid or a plan for my fee. Not even the invoice as they promised. Found them to be very expensive and high charge for an estimate. My best advice check into Costco lighting and have it installed elsewhere. Most do not charge for an estimate read more

I was very pleased with the work that was provided by Taylor and Chris! When I called, Taylor couldn't make it out personally so, he sent Chris to come out the same day and take measurements. I got a quote very quickly and the price was great. All of the work was done very professionally within one day! I even had them add to the project and they did it without batting an eye. Chris took the time to teach me the sprinkler system, how to program it, and took the time to write all of the zones down so I wouldn't be confused in the future. They were very professional and cleaned up after themselves. I only say that because I just had concrete poured and that company left a huge mess! It just felt nice to have a job done from beginning to end with such pride and professionalism! Thank you both for a job well done!!! By the way, they put a sprinkler system in my back yard along with a drip system for my palms! :-) Desiree read more