My wedding band needed a repair and he was able to fix it and polish both the band, and my…read moreengagement ring, beautifully within an hour and a half of dropping it off on a Saturday! He was so nice, good sense of humor and did an amazing job at a reasonable price. I will definitely return for future repairs.

The owner is so rude! I asked how much would it be to attach a small charm to a bracelet. He quotes…read moreme $39 which I politely say no thank you. He rips up the receipt and walks away. I have had many pieces of jewelry repaired here and have referred my friends! But no more I'll take my business to someone who has better prices and customer service

Owner, John was efficient and very good at his craft. He responded to my request for a quote…read morewithin 15 minutes and had my wedding band repair completed within 4 hours!! He did an EXCELLENT job...attending to detail and called me when he was done. I was so happy that I gave him 2 other pieces to repair! His shop is clean and neat and he is knowledgeable.

Overall, I'm satisfied with the experience, maybe the communication could have been better with…read morerespect to the [completion] timeline but other than that it was good. Moreover, they beat the competition price with room to spare. The location of the shop is in a well-lit area, with ample parking and if you're thirsty there's a cool organic drink shop opened next door.

Fantastic experience working with Jennifer to design a new wedding ring! She is so knowledgeable…read moreand easy to work with. The design was great and came out more beautiful than I could have ever imagined!

Love this new spot! I purchased a gorgeous necklace from Jennifer's Malibu Rockstar a number of…read moreyears ago that I wore to my wedding. Utterly unique Lalique style piece that I receive compliments on every time I wear it. Recently, I stumbled in to this jewelry store not realizing the connection. I am looking for a designer for a complex custom idea and have not been impressed with local stores - I was considering outsourcing to a jeweler in San Diego. I was speaking with Gabby, and Jennifer recognized me. Okay, she is such a cool artistic lady! The jeweler in the back can also make my custom design! I have been looking for someone to do this piece and I am incredibly excited to have this team on the block!!! I could do flips. For custom made pieces this is a great spot and there are beautiful gifts too!

Andre is hands down the best jeweler in the Conejo Valley! I've been his customer for over 15 years…read moreand know his work. He is the ultimate in customer service and custom jewelry. I don't live in the area now, but am returning to him for a special request re-design on my wedding ring. If you don't go see him, it's your loss! I can't give a higher recommendation!

My husband just got my Christmas present ring (yes it took longer then expected but worth to wait)…read moreand it just stunning..I got exactly what I had in my mind. However, my husband said that from now on he would deal only with an owner because a woman who took the order keep increasing a price with at the end he paid about 30% more of what was agreed. Just want to mention this is third piece of jewelry I got from this shop. I would def recommend especially whoever needs engagement rings!

Very friendly ladies there! I just went in for a repair. They are so nice, fixed my chain and the…read morecost was reasonable. I'll be back for my next jewelry purchase!

Pro-tip...don't wear your diamond ring in the ocean. But,…read moreif you do, and you lose a diamond, take it to Hampshire Jewelry. They repaired my ring and I got it back better than new. This local business is truly a hidden gem. ;)

I went into the Gold Store in Thousand Oaks yesterday because I had to sell something. It was a…read morevery difficult, even painful thing to do, but the staff was very kind, patient, and sensitive to my situation. I very much appreciated the good service and the sensitivity they showed. The owner went out of his way to give me as much as he could for the jewelry I had to sell, and was even concerned about my situation and asked me questions about it. (which was very kind of him.) I had no intention of discussing my situation. I was just going to sell what I needed to sell and go, but it just came out, and again they were all very helpful and kind about it. I grew up in the area, and myself, my wife, and other family members have done business with this store for decades one way or another. They are reputable and do their best to serve the community and I appreciate that. So once again, I say thank you to the staff. May the Lord bless you and keep you, may the Lord make his face shine upon you and be gracious to you. May the Lord lift up his countenance upon you and give you peace. Nothing missing, nothing broken. Thanks again.

I dont usually leave reviews but I had to! I have shopped at The Gold Store a quite a few times but…read morewhen I went in this time a very rude older lady was basically on her own and how rude she is! They make you feel like if you aren't purchasing a really large item you Dont matter! And the customer is bothering them!!! I will NOT be shopping there ever again and I will make sure all my friends I have sent there wont be either!!

The best jeweler in town!! Everything went well!…read more The service is always top notch! Great variety! Good prices.

Shout out to Gregory McClave at his jewelry store. He untangled a knot in a chain I brought in and…read morewas extremely efficient and pleasant about it. Didn't charge me, which I appreciated since the chain was not expensive in the first place. I bought it on Amazon for my grandson. Now that is neighborly service!! I have done business with McClave Jewelers in the past and have always found them to be friendly, honest and very professional. They know what they are doing!

I would not go here for just a repair or altering jewelry you already own. It was clearly stated by…read morethe owner that they can't survive off repairs alone. I was told repeatedly about all the big sales he makes, so you would think he would be willing to do a repair. Felt very uncomfortable and couldn't wait to get out of the store. Too bad, would be nice to have a local jeweler.

Wow ! this is so kind of you guys Very fun to see all the…read morehappy winners and customers today. GREAT AND GENEROUS IDEA actually everyone won today with your sale prices - I'll be seeing you again for something I hope is still there .... THANK YOU both for being amazing neighbors while I was opening the flower shop years back. Always happy smiling faces to greet everyone. Thank you both for the beautiful butterfly necklace. Westlake will miss you ! Happy Retirement! Jan ( the florist )

Came in after I got a quote from Jean Pierre for a wedding band and to get a piece of jewelry…read morealtered. Everyone inside the store was incredibly warm and inviting and answered any questions I had (about my piece and the pieces they had in store.) Madison let me see and try on as many pieces as I liked, most at her insistence! She even cleaned my engagement ring for me to really have my diamond shine! Overall, I got my dream wedding band created and at an incredible price! I also got a clasp changed on a bracelet to make it more secure, also at a great price. Such an incredible place and I will continue to come to JP for any and all my jewelry needs.

I truly can't say enough good things about this shop. From the moment I walked in, I felt welcomed…read moreand genuinely cared for. The pieces are even more beautiful in person -- you can tell there's real intention and craftsmanship behind each design. I've purchased both a gift and something for myself, and the quality exceeded my expectations. I get compliments all the time when I wear my piece. What really sets this shop apart is the heart behind it -- every detail feels thoughtful and special. I'll absolutely be back.

Henry, thank you so much for saving my Christmas! I…read moredesperately needed a special gift for my wife so I went on a hunt to find the perfect tennis bracelet. I went to another nearby store that I had used in the past and left disappointed. I felt like the sales rep was pushing me to buy only the most expensive items and didn't care for my budget or preference. I decided to search here and found Moyen & Co pop up. I walked in a few minutes before closing and was so lucky to be greeted by Henry. He took his time to show me multiple different pieces and explained the differences. He shared his thoughts but I did not feel pressured through the process. Best of all, Moyen's prices were significantly cheaper than the prior store I visited! They wrapped the package and ensured it was ready to place under the tree. Thank you again for making this the most memorable Christmas ever!!

Very attentive and polite plus great customer service and great communication. Location is very…read morenice.