I recently returned from what can only be described as one of the best vacations I've had. From…read morestart to finish, everything was seamless, well organized, and truly memorable. We were a group of 40 doing the Boston to Bermuda cruise. It was all thanks to my incredible Travel Agent Donald Sweet. From the very beginning he was attentive, professional and unbelievably though, making the entire planning process effortless. What truly stood out was Donald personal touch and responsiveness to the many questions I had putting the group of 40 together. In addition, Donald purchased tee shifts for every group member. Those shirts were a huge hit, and it was clear to everyone on the boat, we were on the trip together. This is a by far a very memorable trip for all 40 and it will live on with us forever. We are looking forward to our next group adventure. If you are looking for a stress-free, first-class travel experience. I 100% recommend you give Donald Sweet and Serenity Travel a try. They're are a rare gem in the world of travel planning, and I will never book a big trip without them!!!

Donnie and Crew are the best! We just came back from the Boston to Bermuda cruise and we had an…read moreAMAZING time!!! We had 40 people with us , and eveything was perfect. Had the best time and Donnie himself was on our cruise! If you want to travel- call Donnie and the Serenity Travel Team- you won't be disappointed!!!!!

My experience with this wonderful woman was 10/10. with work and kids travel planning can become…read moresuch a chore and reaching out was the best decision I made. Tina doesn't work just for her business but for the person. everything was taken care of and planning became a smooth sail. Definitely recommend.

Kristina by far made my boyfriend and I's trip 100000% easier and 10000% less stressful. You can…read morereally tell this is something she loves doing. Shes extremely easy to talk to which is so important especially with somethin like this. We were able to have our dream trip at an amazing prize all because of her. She is absolutely amazing will most definitely be recommending her to my friends and family!!

Diania is truly amazing. She has booked three trips for me but the best yet was the trip she…read moreplanned for my friends and I to volunteer in Bolivia. It was a two week trip where we spent a week in Bolivia volunteering with children then the second week in Argentina and Uruguay. She set us up everything for us from flight and transportation to tango classes and dinner. It was wonderful having her plan this trip because it was totally stress free for me I was able to enjoy my time and know she is just a phone call away if needed. Diana is very organized and on the ball, she is a blessing from the travel angels and I am so lucky to have found her.

Diania is amazing. She has booked my family and my parents several trips. Accomodations were…read moreperfect and trip was flawless. Gave her a budget to work with and she nailed it every time. Looking forward to working with her for our next vacation.

Allison did a great job. She took care of everything we needed and we had many questions and many…read morerequest. Responds quickly and efficiently. Highly recommend.

We have used this company twice and were happy with the experience with Sheryl. We went to Greece…read moretwice now and hope to travel soon again.

If you think you don't need a travel agent because you can do it on your own- think again! Sheryl…read morehelped my husband and I plan a dream honeymoon. I had just finished planning every detail of my mostly DIY wedding and I wanted for once to have someone do the planning for me. I am used to planning my own trips but after this experience, I can guarantee I will be booking through Sheryl from now on! She took the time on several phone calls to help us choose the perfect destination (easy for her to do since it seems she's personally been EVERYWHERE!). I am an anxious planner and it was hard to hand over the reins but I'm so glad I did. Booking was easy, any questions along the way she was able to address quickly. She even followed up while we were on our trip (a Virgin Voyages cruise which we loved). Sheryl was a pleasure to work with and we look forward to many more trips in the future.

"UBER" Beyond Expectations…read more I am posting this to again say WOW regarding the customer service provided by Ms Clover Shearey. Not only is she your lucky 4 leaf clover for travel she is also committed and eagle eyes focussed in finding you the best price even after (yes AFTER!!) you started the booking process with her.  My friend and I were absolutely blown away when we received an email months after booking our cruise that a savings of well over $1000 and over 20% reduction has been found for us. Savings that we wouldn't necessarily know about or may not be "automatically" passed on. So Ms Shearey is truly "Uber" beyond expectations. UberworldTravel, DreamVacations is the best!!! Jim Smith and Judy Immig Clearwater, Fl

Thank you to UberWorld Travel/ Dreams Vacations. We had an amazing trip and so much fun. Our Travel…read moreAdvisor Clover Shearey went above and beyond to make sure our trip was filled with beautiful lasting memories. We definitely recommend Cloved and have already booked two more fabulous vacations!! 100000 STARS FOR AMAZING SERVICE!!!

Rick is amazing! He is detail-oriented, patient, kind, and friendly. This was my first experience…read moreusing a travel agent and he made it easy. From the first moment I contacted him via a contact form on his website, he has treated me with respect and provided quality customer service. He makes himself available for you. He sent reminders for the deposit and when it was time to pay off the trip. He sent a thank you card after we booked our trip and he even sent my friend a birthday card. They have a cool app where you can make payments, but Rick also took payments via phone for those who felt more comfortable calling. The app also provides a countdown for the trip and a place to book excursions. I am very satisfied with Rick's service and the vacation he booked for us. I would definitely recommend Rick especially when traveling with a large group.

Wow.......I guess Rick the agent has changed his attitude from his 2021 and 2022 reviews because…read morethat was the worst experience i have ever had and miserable failure of customer service. I have Bipolar Disorder which alters your speach......you often jump from topic to topic and i am considered tangenital but re directable. I was diagnosed back in 2010. I learned very quickly that i needed to advise potential employers and anyone i dealt with on phone that i had the disorder - it also will make you talk louder which someone else perceives as yelling. Come to find out, people are ignorant of the disorder so does not matter much if you tell them or not.........however......i was calling based on those reviews......I did not catch that they were from years ago.....I would not book a Holiday inn from this guy Rick, let alone trust him with a 3 location trip to Poland........First thing i told him was i had Bipolar disorder.......1st rule of customer service is to listen.......went right over his head.........I made one very simple statement of I did not want to fill out passport right and that threw him when i told him i would prob go to library for assistance. I then shared with actual facts of friends that had recently gone to Poland and one to Japan who advised me even though I was not going until next may to get on passport work pronto as took a lot of time.........my friend that went to Japan had to wait almost 3 months...........his comment?? Don't listen to your friends........like they were idiots or making it up........they did go overseas so i am sure they were not making it up . When i went to pick up paperwork from AAA, they also told me to expect it to take at least two months...........I had specific questions for him.........he was talking about things i did not need to know.......such as telling me i had to make appt at post office. I already knew this as AAA told me that. In a much niceer tone............AAA asked me when i got paperwork if i wanted my photo done which i declined as i was in my work uniform and i do security and that type of unform not allowed on passport photo. I asked her if they would do the photo at post office when i made appt and she said yes, double checked and came back and said yes again..........Rick was telling me things i did not need to know.........I was callling due to complexity of having to book 3 separate lodgings for a 14 day trip as I was advised by family in Poland that for what i wanted to ssee, I would need at least three lodgings or i would be on train all day. Did i speak over Rick ? Yes, I did.........I had already told him i had Bipolar Disorder........and aside from that i did not need to hear what i already knew............he acted like i was a nimwit............and he can deny it all he wants but in short order (call was less than 3 mnutes), he basically said well he could not work with me if i was going to interrupt him...........ie, shut up or i won't help you and his vocal tone indicated same. I told him fine...........he was not the only travel agent in Clearwater Largo area.........I am quite sure someone else will be happy to deal with my speach disorder to get commission. When i texted him, he emailed me back that he "took offense" to me stating i said he told me to shut up , those were not his words............no they werent..........but words are words..............the tone clearly was that he was agitated that i interrupted what he was ssaying.........and with good reason.......i already knew what he was telling me..........well actually, he did not give me the truth even.........because i did ask him to confirm photo taking at post office and he claimed that they did not do it and i also asked him about the fact that the passport paper work says color photo...............omg...........he actually recommended that i book an appt with a PHOTO STUDIIO.............for a passport photo? He also gave me a location further from me........he told me to go to post office in Seminole.......the post office on Belcher road takes appointments and is much closer to me............he truly makes you feel like an idiot...............he also tried to tell me that i did not tell him about my disorder until later in conversation. Not so...........and i had three witnesses listening to conversation.........I told him a 2nd time as it apparently went right over his head the first time. I would not recommend him to a parakeet let alone a human being with feelings and i sure as heck would not recomment anyone with a disablity to call him..........because apparently, he can't handle dealing with you, if you have a disability............and in todays world, there are far kinder people who won't treat you like crap, just because you have a speach disability.

Alfredo has been so great to work with. He is informative, timely and has worked tirelessly to…read moreensure a good experience. Although our first cruise was cancelled due to COVID-19, and he is likely canceling many travel plans during this time, it has not changed his level of service at all. I highly recommend A&M Tours and Travel and we will forever be loyal in the future.