I have nothing but positive things to say about my experience with this company. Heather went out of her way to ensure my family and I had the best possible vacation. From her researching, to her recommendations, to her super helpful travel tips, every piece of information was spot on and communicated clearly and professionally. During the planning of the trip I had nothing but the utmost confidence in Heather's ability to coordinate our big family vacation every step of the way. The trip itself was a fabulous experience, from top to bottom. The flights, transportation, and accommodations were all perfect. It was exactly what my family needed! I would recommend Vacations By Heather to anyone looking for help with their travel needs. read more

Heather was incredibly helpful in putting together the perfect trip for me, my wife, and our two young children. Thanks Heather! You'll hear from us as soon as we can swing another vacation. read more

Heather was an absolute pleasure to work with. We used her services to plan our honeymoon vacation to Greece and we had an amazing and unforgettable experience thanks to her. Heather took the time to speak with us and to understand the type of vibe and experience we were looking for and created an itinerary that perfectly captured it. She truly takes the time to make sure you have the best possible experience. From airfare, local transportation, hotels, activities and tours, Heather did an incredible job. We will definitely use her services again in the future and highly recommend her. read more

Heather made our trip to Iceland really easy. She spoke to us to figure out exactly what we wanted and then created itineraries to match that vision. No hidden fees or unpleasant surprises. We'll definitely use her again! read more

Heather! I could say a million positive things about this woman. She booked a cruise for my sister, mom and me to Greece and Turkey, and it was exquisitely planned. She thought of everything and really seemed to understand just what we wanted/needed. She worked within our budget without a sniff and yet gave us what felt like the most luxurious experience. She's meticulously organized, kind, lovely, thoughtful and genuinely wants you to have a wonderful vacation. Book with her! You will be SO happy you did. read more

Heather is so amazing! She planned a trip for me and my family abroad and she absolutely NAILED it. She was so quick to respond and so full of useful information. She planned a bunch of tours and excursions for us and they were perfect. So well thought-through, and just right for my group. I've since asked her to plan 2 more trips for me, 1 of which is very last minute and coming up soon, and is guaranteed to be awesome thanks to Heather. I will never plan a trip without her again! read more

Thank you Heather for helping us plan our last minute trip to Punta Cana, DR. The kids had a great time at Memories Splash and we can't say enough nice things about the resort and the staff.... can't wait to book our next family vacation with you! Your service was very accommodating to our needs, you were always available to answer all of our questions. Thanks again! read more

I have now planned two mother/daughter trips with Heather. The first when my daughter was 10 was a Disney Cruise and the second to Jamaica now that she is 14. Both trips have been expertly planned and kept in mind all that my daughter and I wanted. The resort in Jamaica was all inclusive and gave us the perfect balance between relaxation, good food and activities. Thank you, Heather! read more

We had the best experience working with Heather, who set us up with a Barbados vacation that exceeded our expectations! Highly recommended.

Heather was equally good at planning our multi-leg cultural pilgrimage to Ireland and our super-silly Universal Orlando getaway. She is always helpful and clear and seems just as excited about our vacation as we are. Best of all, she found us truly affordable options that felt luxurious. read more

Heather helped us with the hotels, transfers and adventures in Costa Rica, and things could not have turned out better. Being an experienced traveler, I generally do not use travel agents, but in this case, with so much to see and do in Costa Rica, we wanted some guidance. We would definitely use her again. read more

Heather was great. We didn't really know what we wanted and she talked to us for a while until she could steer us in a direction. We went somewhere new and had a great time. All the logistics were flawless. Would definitely work with her again! read more

I'd never used a travel agent to help put a trip together, but after hearing Heather praised by more than one friend, I decided to reach out. My aging mother wanted to take a rare vacation and Heather helped us put an itinerary together that worked for us. To quote my mother "She thought of everything!". read more

Heather did an awesome job helping to plan and arrange our honeymoon in Japan! She went through a few iterations of our itinerary, hearing our feedback to craft a trip that we loved. Always quick to respond, and all services that we arranged through her were excellent. Highly recommend! read more

After reading the reviews of Heather here, I contacted her for assistance planning a solo Caribbean vacation. I hadn't used a travel agent in so long but I was so overwhelmed with options in my own research. Also, since I was traveling alone, I had parameters about what I wanted and would be comfortable with. I am so glad I turned this over to Heather. After our consultation she got back to me with 2 great choices: Breathless Resorts in Cancun and Montego Bay. I went with Montego Bay and my 7-day package did not disappoint. I was so glad to turn this over to someone with expertise. I have a bunch of travel ideas in the works and I plan to go through Heather for as many of them as possible. Funny, I was teased about booking through a travel agent: one friend commented "how retro!" but it was worth it! read more

Heather just planned a fantastic trip to Italy for my husband and me. She was incredibly helpful from start to finish. She helped us narrow down how our trip should go, and then helped us extend our stay at the last minute. She was so on top of everything! I would highly recommend her travel services. read more

Heather made planning our vacation seamless. She took the time to understand what were looking for and worked within our budget and needs to find some great options. We will definitely reach out for our future vacations. read more

Heather was a pleasure to work with. She was attentive, took care of everything and got the best price on our cruise. We will definitely be using her services again! M.Tiers NYC read more

Heather was great about helping me plan and execute my last minute vacation because she has a great ability to quickly hone in on who you are and what you really want in your travel experience. She gives great options, and then professionally sets up everything. She even creates and personalizes your itinerary: mine was called Suzanne's Relaxing Getaway. Loved that! For your next journey, let Heather take care of your travel needs! read more

Heather helped a trip to Puerto Rico for myself, husband and 17 month old. All her options she sent were spot on and fit our criteria. I originally had another location in mind, and decided to look elsewhere. Heather was quick and sent me other choices. She was great to work with. read more

My husband and I used Vacations by Heather for our honeymoon and we couldn't be happier with the Grecian vacation that Heather organized. We started by discussing our general vision with Heather, who then expertly booked our all our travel and hotel accommodations with consideration to our wishes and budget. She picked amazing destinations and the perfect hotels. It was such a huge help and relief to not have to worry about the booking details - Heather took care of it all. When our flight was unexpectedly canceled (due to an airline strike), Heather immediately stepped in and arranged alternate travel plans. We highly recommend Vacations by Heather! read more

Heather is a fantastic travel agent. She planned our trips to Puerto Rico and Florida. She listens to your needs and patiently works with you until she comes up with a well-matched itinerary. She is well-traveled herself and offers a lot of tips and suggestions on what makes sense for your travel needs. I highly recommend her. read more

Heather booked our family trip to Disney & Universal this past spring and it was as seamless and stress-free for us as could be. Her recommendations were spot-on and it was a pleasure to have everything so well thought out and planned for us. We will be in touch for the next vacation for sure! read more

So very disappointing!! I wrote Heather on March 28. We had a call on April 1 to discuss a celebration for 20 people in NYC 2017 Thanksgiving. She committed to following up with information that I could send to some family coming from Ireland. As of May 11 I had received nothing. When I asked for a status on the work up she sent me a copy of a trip itinerary she planned for someone else last Thanksgiving. It was for 5 nights, we had spoken about 3 nights. It had no pricing for any of the suggested activities (i.e.Tenement Museum, etc.) So basically, I've waited six weeks and have nothing to show for it. When I called upset about this I was told "Sorry, but I can't book anything this early anyhow and I had more urgent requests. - Maybe you should work with someone else." Are you kidding me? Your incompetent and unprofessional lack of follow through just cost me 6 weeks! Shame on you! I just wish she had told me she was too busy to help us when I contacted her initially - instead of wasting our time. BEWARE. read more