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    VA Palm Desert

    2.3 (30 reviews)

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    9 months ago

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    7 years ago

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    4 years ago

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    7 years ago

    Checked in with the front desk for lab work, only to find out an hour later they never checked me in. Horrible!!!

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    10 years ago

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    13 years ago

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    8 years ago

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    12 years ago

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    9 years ago

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    7 years ago

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    10 years ago

    This clinic is consistently understaffed making wait times for appointments longer than you would like. Closest VA facility is 1 hour away.

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    9 years ago

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    8 years ago

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    11 years ago

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    12 years ago

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    11 years ago

    Not great at keeping appointments on schedule.

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    10 years ago

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    Ask the Community - VA Palm Desert

    Review Highlights - VA Palm Desert

    I must admit this has never been the case with the Palm Desert office or the Loma Linda office.

    Mentioned in 11 reviews

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    Eisenhower Health - Dolores Hope Outpatient Center

    Eisenhower Health

    2.4(355 reviews)
    3.0 mi

    This is regarding my experience with Eisenhower Emergency Room Services. Dr. Corbett made sure I…read moregot MRI and Ctscan to rule out a stroke. He is a very good doctor as he made sure he addressed all my complaints of symptoms I was experiencing to rule out any possible medical problem as I have a complex medical history. Thank you, Dr. Corbett!!!!@

    I had the misfortune of dealing with Desert Orthopedic centers Indian call center to set up a…read moreconsultation for a several hundred thousand dollar back surgery. They were nice enough to have a nurse conduct the consultation. I never once spoke with a surgeon. After reviewing my MRIs, I got a call from the receptionist saying that I needed an epidural, which will not correct the problem. It will just put a Band-Aid on it. I know surgeons are busy and don't have time to make phone calls, but when you make the time to show up, it's comforting to consult with the person that was trained to solve the problem. not a nurse. I suggested that the epidural seems to be a method of fee generation rather than solving the problem, and boy did that bite- the attitude immediately changed from the nurse. I don't think it's too much to ask for a surgeon to look at the MRIs and give you his professional opinion, face-to-face, and allow you to answer questions which I was never able to do. It seems Eisenhower- once one of the diamonds in our community has degenerated to a private equity Hell scape. On top of all this when the receptionist called me, she told me that this epidural that " is not a cash grab" has to have a pre-procedure consultation 35 days from now. Patient care is clearly not a priority. I will go somewhere else.

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    Eisenhower Health - Warke Health Center

    Warke Health Center

    Eisenhower Health - P A Wang examining room.

    P A Wang examining room.

    Eisenhower Health

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    Monterey Palms Nursing Facility - I came here every day to spend the day with my mom. Thank you all for your service!  F. Court staff#1

    Monterey Palms Nursing Facility

    3.1(52 reviews)
    2.4 mi

    When I call to speak to someone there they transfer me and I have to leave a message yet they NEVER…read moreCALL BACK! My cousin stays there yet she is not treated with respect and with the proper care! Wish I could take her out of there and transfer her to a better facility!

    I stayed at this facility twice. My first stay was pretty good compared to the skilled nursing…read morefacility I was at. While most of the staff was friendly, The executive director never bothered to introduce himself to me. Compared to the previous skilled nursing facility, the Physical Therapy was just OK and the Wound Care services were also just OK. The second time, most of the CNA's were great. We had open communication and they were patient with me. Others, not so much. The Physical Therapy had a goal for me, which wasn't much of a goal at all. If adjustments had to be made to any equipment during the time of my therapy, those adjustments were counted in that time, so I barely got a Physical Therapy that day. As far as Wound Care is concerned, additional wounds should not have occurred while the old loans were being treated. There's something very wrong there. During both stays, I found the food with the exception of their beef meals to be really bad. The fact that I am a diabetic I should not have been given meals with rice, corn, and bread, and no protein. In conclusion, I would not recommend Monterey Palms.

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    Monterey Palms Nursing Facility
    Monterey Palms Nursing Facility - My bestie visiting me (2014)

    My bestie visiting me (2014)

    Monterey Palms Nursing Facility

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    Optimal Health Center

    Optimal Health Center

    4.8(12 reviews)
    1.8 mi

    The majority of my life I followed more natural, holistic health care solutions. My doctor…read moreappointments consisted of preventive care. But then this year I think my warranty expired and somehow I got caught up into the urgent care loop because I wasn't able to get in to see my primary care physician who had retired. My new doctor was so busy I could never get in unless I had an appointment already that had been scheduled three months previously. Did I mention I have great insurance? Enough of that drama. The good news. Word of mouth is still a very good thing, but Yelp is better & faster. I wish I had found Dr. Shannon Sinsheimer on Yelp 6 months ago. Dr. Sinsheimer is an intuitive empathic healer. She is an amazing listener & perceptive inquirer. So relieved to have found someone to steer me back into balance. Her front office girl is bubbly and positive. The place has a great vibe when you walk into the waiting room. Looking forward to discovering everything this location has to offer. Based solely on my initial visit, I highly recommend you check this place out. Conveniently located on the frontage street off Highway 111 in Palm Desert across the street from the Hood. Park in front on the street or along the side or in the back.

    Dr. Sinsheimer is one of THE best doctors here in the desert. We went to see her when my son got an…read moreupper respiratory virus earlier this year and could not seem to get better. We had been to multiple doctors' appointments, with multiple medications being thrown at us to "try." I was at my wit's end when I scheduled an appointment with Dr. Sinsheimer. Not only did she spend time listening to us and examining him, but she was so caring and compassionate. By the end of our first appointment, she had pinpointed the problem and had us on the right track to getting him better. We are so grateful for her!

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    Optimal Health Center
    Optimal Health Center
    Optimal Health Center

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    Eisenhower Primary Care - Palm Desert

    Eisenhower Primary Care - Palm Desert

    3.0(6 reviews)
    3.3 mi

    My husband age 66 suffered a catastrophic brain stem stroke last Jan. He was in ICU, intermediate…read moreand rehab in Las Vegas. We moved back to CA for medical care accessibility as Nevada is not superior yet though we had a few excellent people in UMC and a rehab. We got an appointment with Dr. Mahmodian on Wednesday. The clinic is clean and we really appreciated the front desk person checking us in for she gave info we never had. Stephanie the nurse is amazing, gentle and skillful. Dr. Mahmodian did a comprehensive review of my husband's treatment thus far and he examined and prescribed important aggressive treatment with a nutritionist (still on gastric tube feedings due to severe dysphagia), physical, speech and occupational therapy, GI specialist as well as labs and diagnostics. We were assisted by the front desk again with rescheduling and info about resources. If you want an enthusiastic, energetic, youthful physician with a gift for caring about you and solving health issues, check them out. We live in the Sun City 55+ community off Washington so it is very close. Reserved parking for our wheelchair was close and the entire experience was fruitful. I was a registered nurse for 50 years and generally don't praise many medical professionals unless they reach my standards and I am super impressed with the service we received from this team.

    Do not go to this hospital. I'm a 25 year old who was diagnosed with a goûter. They told me I had a…read morethyroid problem and should get tested. They ran no tests and diagnosed me with a thyroid problem. I went to my primary physician only for him to tell me it was strep throat and no way it could be a goiter. Even he thought it was fishy that they diagnosed me like this without tests because my symptoms were not even close to what Eisenhower diagnosed me with. I will never go to this hospital again. They will probably charge over a grand to my insurance as well after giving me this false information without any tests. Just goes to show how stupid even doctors can be. They make you wait forever to get in and then just diagnose you with something random without any tests and set you off on your worrisome way and then charge you over a $1,000. What a scam. DO NOT GO HERE.

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    Eisenhower Primary Care - Palm Desert
    Eisenhower Primary Care - Palm Desert
    Eisenhower Primary Care - Palm Desert - Broken pelvis. Hmmm, says the Dr.

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    Broken pelvis. Hmmm, says the Dr.

    HALO Diagnostics - Now HALO Diagnostics

    HALO Diagnostics

    3.4(82 reviews)
    1.9 mi

    All staff is very professional even though it's changed to another business name. They are still…read morewonderful. I'm transferring my stuff though into the Eisenhower campus so I'll be doing a lot of my other scans on that campus but this place was really really good and I stopped and picked up my Medical forms and they were very kind about getting them done quickly as I waited in the waiting room maybe 10 minutes

    I had a scheduled and confirmed MRI appt yesterday. Unfortunately they didn't have what they needed…read moreto perform the MRI. The entire staff was apologetic and very nice. I understand things can occur. This MRI required of me, to abstain from Intimacy with my wife for 72 hours and to fast from midnight until the procedure. Okay not a big deal, nothing to get angry about. Here is where it gets worse!!! I called the next day to reschedule and the automated answering service said they were busy and would answer when available. After being on an automated hold call with music for over one hour without anyone picking up the call, their system ended the call. To me that's way way worse than an honest mistake which occurred at my original appt. What do you think? I had to edit this review, as obviously I needed to call back after their system ended my call without answering. So on my second call, again I've been on automated hold again. I'm over an hour again of hold time to reschedule my appt that was postponed by Halo not me. You'll never guess what happened. Yes you guessed it! Same thing occurred on this call!!! Over an hour and their system ended the call. No patient should ever have to wait 2 hours to talk to a live person to make an appt for a medical procedure. That's an indication that the patient is of no concern to the provider. It is a reflection of their professionalism. It should also cause concern for the rest of their ability in other aspects of their business to provide professional service. My new rating is 1

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    HALO Diagnostics - HALO Blood Drive

    HALO Blood Drive

    HALO Diagnostics
    HALO Diagnostics

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    Desert Oasis Healthcare

    Desert Oasis Healthcare

    3.0(4 reviews)
    3.0 mi

    If I could give 0 stars I would. Made an appt today for 9:45 am at the Palm Desert location. Yes, I…read morewas told they were a walk in as well and that I could have to wait past my appt time- no problem. At 10:30, 45 min after my assigned time I - very politely- asked how much longer I could expect to wait. I was told " there is one person ahead of you"/ which I then thanked the receptionist for and sat back down. Within the next 20 MINUTES FIVE PEOPLE WERE BROUGHT IN AHEAD OF ME. Not one of these people appeared to be sick or hurt in any way- none of them were there before me. I got up again to ask what was going on- pretty upset by now- and was then told they "had no idea how much longer"?!?! What? What changed here??? I told them I would be complaining and left - VERY UPSET AND NOT SEEN FOR A SERIOUS ISSUE. When I inquired about going to another urgent care I was told that Desert Oasis "locks" their patients into their "immediate care" horrible places. When I said I was going to complain the smart mouthed receptionist said they were "understaffed and only had 2 Drs"! Seriously? There were 25+ patients in the waiting room when I left !!! Desert oasis you should be ashamed of yourselves - I will be changing medical groups right away. BEWARE

    Tried to make an appt online which just says "form submitted" but then doesn't email you or…read moreconfirm. I called and they told me they could only take an appointment online not over the phone. I showed up with my 4 year old who was screaming because of double ear infections, they told me the don't take my insurance which is Aetna. I told them I would pay cash out of pocket and they said I couldn't and they couldn't help me. They turned away a crying 4 year old on New Year's Day when almost no other urgent cares are open and I had to drive 30 minutes to find another one. I have never experienced anything like this. HORRIBLE.

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    Desert Oasis Healthcare
    Desert Oasis Healthcare
    Desert Oasis Healthcare

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    VA Palm Desert - medcenters - Updated May 2026

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