Similar experience as the other reviewer, I had my sleep study in June 2023, finally had my result…read morein September. I have been trying to contact the clinic since then but no one replies to my multiple emails, phone calls or voice mails. It is now April 2024. NO ONE responds.

DO NOT USE THIS CLINIC IF YOU THINK YOU HAVE A SLEEP DISORDER. I had a sleep test in Aug 2022 and…read moreits now Jan 2023 and I don't have my test results. I insisted that my doctor get the report from them. They diagnosed me with serious sleep apnea but I can't move forward because the clinic has not contacted me to give me the results. I've called the number and extension they gave me at least 20 times. Either the voicemail box is full or I leave a message and don't get a call back.

Great place has all what I need Female Family Doctors…read moreWalk in clinic Massage Therapy Acupuncture Pharmacy

Avoid at all costs. Dr. Kliman refused to perform a procedure simply because I asked questions…read moreabout it. He said he didn't have time and stormed out when I asked about the medication he prescribed. I looked him up when I got home and found that he was dismissive of another patient and that person DIED two days later. He should not still be allowed to practice. Do not go to this clinic!

Tried twice to see a doctor here. First time I walked in and was told that doctors are only seeing…read morepregnant women today, which was a lie cause I saw men waiting to see a doctor. The second time, today, I was told that the doctors are all fully booked. I asked if I could make an appointment for a future date, and was basically told that it would not be possible. I have been a patient of this clinic for 14 years, have had my family doctor there, and really taken at back by the rudeness, and lies. Sad to see my tax paying dollars supporting such a business.

Dr K Dobkin is by far the best doctor we have ever had! She is very patient, professional,…read morecaring, attentive, compassionate and detailed! Both my wife and I very grateful to have her as our family doctor! The office and rooms are very very clean, beautiful and well designed. There is free gated parking and the receptionists are always pleasant. We are totally satisfied with all the services that Dr K Dobkin and her staff has provided! We are for sure never ever going to go anywhere else and hope that we have her for life!

Excellent quality of care. The Doctors encourage the patient to make their own health decisions,…read moreare very compassionate and well-trained, professional. Nurses and doctors call to check in regularly. Has the benefits of offering the services from Mount Sinai hospital downtown. Staff remember the patients and really seem to care. The office and rooms are beautiful. Very short waits and very clean and well-designed. Free gated parking. Receptionists are polite. Only issue is phoning in can be a bit of a wait on hold or voicemail, but someone always calls back if you leave a message.

Female and Male Doctors Accepting Patients! Walk-In Clinic…read morewith Extended Hours! Friendly & Helpful Staff! Everything in one place! Physicians,Homeopaths,Chiropractors,Physiotherapist,Massage Therapist, Audiologist and Dentists Such a great team!

My wife and i drove by and decided to walk in and see if they had a doctor available to see. Just…read morewant let others know great call. They accept new patients plus had a physio place inside that helped my wife that no xray or ultrasound could help with the pains she had for over 2 years!! Ended up being 2 ribs were out of place. Convenient a pharmacy was inside as well. Customer service like things use to be. No complaints this is my families new place.

Shirley an office staff member has shown patience, cares about patients has a pleasant personality…read more An asset to the team. Thank you for your care which is appreciated.

Appalling. Unprofessional. Very unsettling practice and management…read more Fyi. Visited Richmond Hill walk-in clinic on October 2nd, 2021. I did not have my updated health card on me at the time. I was charged $75.00 dollars to see a doctor. I paid with the understanding that I would be reimbursed once I supplied them a renewed Health card. I supplied an updated card a week later. I was then told that OHIP could take up to 3 months to reimburse them and that their head office in Alberta would then send me a cheque asap upon their receipt. I have called several times for reimbursement. I have spoken to numerous people at both their Richmond Hill and Newmarket offices. I have told my story repeatedly and spent hours on the phone trying to get resolve. I have been told that head office did receive repayment from OHIP, in addition to being promised that someone will call me back. They refused to give me a manager's name or any contact information on who is responsible for reimbursement at their head office. Today I spoke with someone again. Once again, the Richmond Hill manager was not in and they would do their best to have someone call me back. To date...over 7 months later... I have not received any reimbursement. AVOID AT ALL COSTS!

Please don't use the pharmacy. I was checked by the doctor at 10:30. Good turn around. The…read morepharmacist took 1 1/2 hour to make the prescription despite the fact the there were only me and 1 other patien. it's very shamefu. I approached them 3 times to find out wha was taking so long. Finally after 1 1/2 hour later I git my medicine and this was after I had submitted my insurance detalis in advance to speed up the process. It was simply shameful to make a patient in pain wil for a full hour and a half for the medicine. I dont equate it to good patient care.

Below was my experience and why I'm giving them only 2.5/5 stars. This time I'm rounding down…read more I called here before I came as a walk-in asking about a price for TB testing. The reception told me that it's $20 for with reading for each step. I even repeated on the phone if "$20 including reading?" She said yes! Other locations are $30 for each step. I need the 2-Step test so a $40 payment for work sounds good to me instead of $60. I come in, it was busy so reception told me it will be about 40mins wait (which is probably longer anyway) so to come around 1:30pm since I had my baby with me. So I did. I waited an hour for the dr anyway... how convenient to be seen for not even 5mins. 3 days later I come in but only waited 10mins (so nice even though my baby wasn't with me this time). I was seen for 5mins again to do the reading and the Dr (a different one) told me that I had to pay $40. I told him what I was told over the phone and he apologized. Said that it's $20 for the injection, then $20 for reading since it's usually different Drs each time. I could've just went to a different location.. How could they mess this up? I do like how they have pillows in all their rooms and the sliding doors.