We went in to get a sore throat checked and cough. The checkin line was extremely long. There were…read moreonly 2 people working the front desk. We waited about 10 minutes after check in to be called in by the doctor. Doctor came and said everything is fine. Told her about the nasty cough and then she check his lungs again more intently. Tested hi. For strep and sent us home. From check in to exit was total 30 minutes. By the time we got him the result was in and prescription sent to pharmacy. No one called us to discuss the result or that there is a prescription to pickup. Neither the nurse or doctor asked us how we were or greeted us. Quite transactional. Super wired.

ARC has never shown me they care or listen to what is wrong. Ask for help and they pass you off…read more Have tried for years to get a PCP but no one takes new patients. After 10+ years I have decided to cut ties between them and me and my family. I will never waste another dollar at ARC to not get any help. So if you want a difficult, unfriendly experience, that leaves you feeling worse than you came in, ARC is for you!

I have been a patient here for 3 yrs when I first came to Dr. Wheeler she did a complete work up on…read moreme and everything was off, she began sending me for test and X-rays and she got me together now my blood work looks amazing

Very difficult to get anyone on the phone at this office. When I finally reached someone to…read moreschedule an appointment for a specific issue, I was told I had to book a physical first and schedule two separate appointments--both a month out. I asked if the doctor could address both during the same visit, but the front desk said no and then hung up on me. Very frustrating and unprofessional experience. My complaint is mainly with her front desk staff.

Such a welcoming environment. All of the staff are fantastic... Very, very happy with my experience…read moreand look forward to a long relationship...

I was a patient there for several years. I had previously recommended multiple people follow me…read morethere- and they did. While the doctors are fantastic, the administration is extremely difficult to deal with. They frequently scheduled unnecessary follow-up visits-sometimes as often as every three weeks-to monitor basic, long-term medications that were not controlled substances. This felt more like an effort to pad their schedule and billing than provide necessary care. Furthermore, they showed a profound lack of ownership, becoming defensive, even aggressive when asked to correct their own errors , instead always blaming others- which on multiple occasions impacted my ability to attain necessary medical services

I took my elderly mother-in-law for her check-up visit with Dr. Jorge Salcedo today. She does not…read morehave medical insurance and experience with big medical facilities is always a hassle. We loved our visit with Dr. Salcedo, he was very knowledgeable and caring and gave us a lot of good advice and throughly checked her health condition. It was a great experience and I highly recommend this medical office.

As I no longer have health insurance, I was searching for an affordable doctor to see to manage my…read morethyroid condition. The MD I'd been seeing for years in Austin charges $200 starting out per visit and that price changes according to the visit charges. I did some research and found Salcedo Family Care and the pricing is very reasonable! I was even able to contact Dr. Salcedo prior to making an appointment to explain my situation and he was very friendly, giving me the options to get labs done now and then recheck in a few weeks or to restart my previous dose of thyroid medication and then check labs in a few weeks to make sure the dose is still correct. Most physicians I know wouldn't give the patient that option but, by doing so, I'm saving money and not having to have to pay for multiple labwork. My appointment lasted about an hour- he asked about all aspects of my life, did the vital signs himself, obtained a complete health history and was overall very thorough. Even though my main visit reason was to get back on my thyroid medications- he made sure to ask about my general health and to see if I needed anything else. I felt heard, not rushed, and like an actual person instead of just a diagnosis in a long line of patients. Using the lab he is partnered with also makes my lab work a fraction of the cost of what it was when I HAD insurance! I was able to schedule appointment online and was able to be seen right away- no waiting, no phone calls and holding while they look for an appointment- overall, just an amazing experience. I wish I would have done direct primary care years ago!

Used to go to Northwest Diagnostic for 30 years, but now I will be looking for another office. A…read morecouple appointments ago I was overcharged and when I asked why they said it was a level two. Should've been a level one because I went for a sinus infection. Because the doctor asked me a question about my anxiety the office visit became a level two. Since when can you not chat a little bit with your doctor about other issues if you've been a patient for 30 years. Now they treat you like a cash cow and up charge you. And then the latest visit I was sent for an ex ray and no one has the decency to call back with the results. I did get a notice that my results were available online. I guess I'm old school and I do expect a phone call. The x-ray wound up costing me $275 because they sent me to an out of network x-ray lab, even though when I was there, they said I was in network. This office is causing me to losing faith in the medical community and questioning their transparency.

Do not go here. Period. I just got jerked around with scheduling a physical for my husband, so…read moresomething that should have been simple. We've been going here for primary care for more than a decade, and to be disrespected in this way is absurd. First, they said my husband hadn't been seen recently enough, so he would be considered a new patient. I really don't think that's accurate as he's been there within the last two years for ear infections. Whatever though, fine, gave them all the information again, as they would not just take it from my record as I am a "current" patient. Got the appointment, days go by, and then we get a voice mail today saying the appointment has been canceled. Ok...Called to find out why that would be. Apparently, they scheduled him with a PA that isn't taking "new patients." You'd think they'd have known that at the time I made the appointment originally since they basically assigned him to that PA themselves, but again, whatever I just needed the appointment for him, so I politely asked when the next available appointment, with anyone that is taking "new" patients, would be. I was presented with three choices. 1.) A time that we could make work. 2.) A time he already has another Dr. appointment with a specialist that can't be rescheduled. Or 3.) One that was multiple weeks in the future. (The whole reason we needed this was a at the behest of that other specialist doctor he's already seeing, and it needed to be within two weeks, before his next appointment with them was occurring.) I took the day that would work for us of course, and in the time it took me to say the words "we'll take the 11:15 please" I was then told that slot had already been taken by someone else. Are you kidding me?!? This sounded like compete BS to me, and I was already very stressed out at this point. The other appointments were of course non-starters, so I'm done with this place. They were rude, inconsiderate, and unhelpful. The trifecta of "DO NOT GO HERE." So, if you want to get appointments pulled from you at last minute (canceled Friday, for a Monday appt), and then not helped to rectify that in any way, this is your place. If you don't want to get jerked around, I would implore you to find somewhere else.

Dr Calderon is very kind and attentive. She really cares about the patient. The staff is…read moreprofessional and respond to messages and calls right away. Highly recommend this practice!

I am so, so grateful to have found Dr. Calderon and her wonderful team at Euphora! The Euphora…read moresystem allows you to send a message to Dr. Calderon and her team at any time and, if outside business hours, indicate whether the issue is urgent or not. If urgent, Dr. Calderon calls you as soon as feasible to discuss the concern. Dr. Calderon goes above and beyond to care for her patients. I had a very odd, urgent medical issue come up last year after getting back from a trip abroad and Dr. Calderon went out of her way to get in touch directly with the CDC to discuss how to best treat my specific situation. She is compassionate, creative, and always willing to work with you if you want to try lifestyle changes or homeopathic/alternative treatment methods first, before just throwing a medication at an issue. Euphora is absolutely hands down the best healthcare experience I have ever had. I cannot recommend Dr. Calderon and Euphora highly enough!

Dr. Yee Bing is a 5-star physician who is calm, cool and a good listener. He is experienced and…read moreknowledgeable. I have been his patient for more than 20 years and I am still his patient today. I have several medical conditions including hypothyroidism and he manages them successfully. I like him a lot.

Me and my husband were looking for a general practitioner/family doctor but.. Um.. We went to see…read morethis doctor because he was close. My husband started asking if a certain medication would help with his migraines. The doctor basically said: "Eh its not really for that but I'll prescribe it for you anyways." And shrugs. I brought up that I sometimes lose vision in my right eye and he says. "Wow that's bad you'll need to see [blank] specialist and [blank] specialist." But didn't really give me any information.. which was annoying. I Asked if he could suggest any specific specialists, and he shrugs AGAIN. So basically this doctor is a quack that you'd go to to get drugs for no reason. If you're looking for ACTUAL medical care steer clear!

Having a Masters in Health Care, I am extremely picky when it comes to the facilities and providers…read moreI chose to care for myself and my family. Opening just a few weeks ago in the Leander area, this practice is well staffed, high tech, able to provide necessary testing / labs on-site. With the office closing at 5pm, I was worried my needs were going to have to wait until Monday morning due to problems on my end. Dr. Pham and his entire team stayed late with me on a Friday evening to make sure all my needs, concerns, and health questions were fully cared for. If you are looking for a provider & medical team who truly cares about your / your family's wellbeing, look no further. So thankful to have come across such an incredible provider so close to home.

Debbie and her nurse were Fantastic today and really went above and beyond. Helped me with a…read morephysical, mamagram urgent appointment and hormone pellets. Thank you again you are always the Best!!!!

I am so very disappointed in this practice. I saw Dr. Chikkala for a couple of years from about…read more2019 to late 2021. I liked her a lot. I came to get my medications renewed and my pharmacy sent them to be ordered from the office. When I returned to the pharmacy they said they never got a reply. I would call the Dr.s office and it would go to voicemail and I would never hear back. I called quite a few times. I figured they closed or moved. I felt very betrayed at the time. I had to see someone else and then they moved. I recently went on Yelp to find a new doctor and saw that Dr. Chikkala was still at the same place!?? WT? I left another message, again, no response! I drove over there today and only the nurse was there. I told her about all this and said she would have someone get back to me. So Dr. Chikkala's husband (who runs the front) Just now called me. He was very rude to me. He said that because it had been almost 2 years that she was no longer my doctor, (well of course she wasn't). I wanted to go back to see her. He wanted to go round and round about when he "said" he called me back a long time ago and it was ME that never responded. LOL really? I DID call, MANY MANY Times! No one ever got back to me. Very irresponsible for a doctor's office. So, I said I would like to get in to see her. Then he tells me that I have to find another doctor because she won't have any information from the last 2 years?? Well, they can get that information from the last group I was at. He proceeded to then just make up stuff and it got ridiculous. He made no sense, I realized he was just being an ass. I really do not wish to deal with people like that so I will find a new, better, more communicative, and responsive doctor's office.

Dr. Chikkala was amazing. She was very thorough. She knows her business. The front desk personnel…read morewas also very helpful. The office was clean and organised. Looking forward to seeing her again. I have faith in her.