This is a great clinic. I love the doctors, friendly staff, service, and the design of the place.read more

After undergoing a planned 12-hour reconstructive surgery, the level of post-operative care I…read moreexperienced raised serious concerns for me about patient safety. Recovering from a procedure of that magnitude requires attentive monitoring and compassionate care. Unfortunately, that was not my experience. I was shuffled around for a room and then placed in a very small room and often felt largely left on my own during my stay. The staff was poorly equipped to handle my recovery. The lack of knowledge was infuriating. They would crush time released medications and I was told if I didn't take it then I would have to stay in pain. (My mouth was wired shut and it was like battery acid with the syringe. They didn't care.) There were long periods where I struggled to get assistance, and the level of attentiveness from staff did not reflect the seriousness of my condition. I would consider the care here unethical and inhumane. I also observed that my room was not cleaned consistently during my stay, which is alarming for a surgical patient where infection prevention should be a priority. What troubled me most was the lack of compassion and responsiveness from most members of the staff. After undergoing such a major operation, patients should feel supported and cared for. Instead, I frequently felt like an inconvenience rather than someone recovering from extensive surgery. Hospitals should be places where patients feel safe and supported during their stay. I hope the administration takes feedback like this seriously and works to improve the quality of care provided to not only surgical patients but all patients. You can tell who's there for just a paycheck.

The nursing staff I give five stars. I came in for an induction and stayed four nights and had a…read moredifferent nurse every night. Of course you don't get rest in a hospital but they made sure to try to make it comfortable. That room in my opinion was prehistoric. Nothing about that room gave labor and delivery. It was very small and cramped. Tv remote had to be switched out because that wasn't working the first hour. The sleep sofa was in an odd space. But once I delivered I was moved to a recovery room in the jones building. The room was much nicer, but small. The limit is four guest but to be honest that's too much. I also love the celebration menu for the new parents. Steak, lobster Mac and cheese, spinach and key lime cheese cake. A very good reward after not being on a clear liquid diet for two days.

I've been going here for the past 3 months, about three times a week, and I couldn't be more…read moreimpressed. After having ACL and LET surgery with Dr. Lowe, I was fortunate to have Kim as my PT. She's incredibly knowledgeable, always knows how to push me just the right amount, and constantly cheers me on throughout my recovery. The communication between her and my doctor has been spot on, which has really helped my progress. When she's not around, I go to Kaleb and he's awesome as well! From the moment I walk in, Eze and Britany greet me with smiles and make the check-in process so smooth. The whole team, including techs - Nyla, Manny, and Isaiah, keep the energy up and are always willing to lend a hand. It's not just the staff--the other patients make this place feel like a community, and we all motivate each other as we work toward recovery. I truly appreciate the positivity and professionalism here, and I highly recommend them to anyone in need of top-notch care!

Within 3 sessions, the PT bulged and tore my disk at S1/L5. And why was she rocking my lumbar…read morebetween those vertebra since I went there to stabilize and strengthen my legs after bedridden for 3-4 months. Last time I checked, manipulating the lumbar spine doesn't help strengthen a leg. When I went for the assessment I explained I had atrophied from being bedridden and needed to be able to stand and walk - I was using crutches. I explained in detail that muscle imbalance was from a serious case of Piriformis syndrome where I was scheduling for surgery, and need to get in shape for the required Tavel to Nevada where the surgeon is located. I explained to her: don't stretch or engage the piriformis; I told her not to engage my glutes since that creates severe long lasting pain. The first session she decided to check for nerve issues - why? It was clearly due to muscle imbalance. Then I explained that my back was fine after 5 years of therapy and could only go into flexion, not extension. And to leave it alone. She only had 4 years of PT experience and didn't have a clue about the spine, sciatica, neuropathy, etc. But she just couldn't listen or assess with all the detailed facts. So the fist exercise was to have me sit on glutes - everyone knows that burns like hell and creates pain in the piriformis- pedal away on a compact floor pedal machine. Ok. I had pain my ankles after that. So she claimed it was nerves even though I had no strength. I had go home and rehab my ankles and feet myself bc she didn't know what do but claim it was nerves! What logic. The next exercise was trivial: prone position, knees bent, and raise the knee off the table. Ok. So after that I strained the tendons and developed groin strain. She never figured that was due to extreme weakness. Each time I went in, I showed her my leg muscles were spasming in an over nervous protective way. She never connected the observed weakness in general or the legs was where the problem. She never assessed the strength in my in my calves , adductors, or quads. She completely ignored the history and complaint, went off target, and decided to exercise my glutes, my piriformis, and then rock my lumbar spine at S1. Even though I told her not to do those, she confidently said it was ok. Ok for what! That wasn't going to help my legs and those exercises were contraindicated for my condition. Immediately after getting home I felt searing pain at S1/L5 that radiated into the sacrum. It was pretty obvious that her poorly designed exercise damage by spine. After a week of searing pain and OxyContin, I got an MRI which confirmed the pain from her exercise aligned with the symptom and the report showing a S1/l5 bulge/tear. And later confirmed with the pain med doc. So I went there with symptoms consistent muscle imbalance from Piriformis syndrome and requested during assessment that I strengthen my legs so I could walk. Instead, she ignored my detailed history, and went into areas that she had no knowledge to experiment bc in her mind it was nerves and disregarded my everyday comments about leaving my piriformis, back, and glutes alone. She didn't know what she was doing, didn't go her boss and tell him she didn't have the experience needed for my condition, or seek help from colleagues. Total negligence. Remember the old saying, "do no harm." And now my legs are more unstable, I have serious pain, and will have deal with this simultaneously with surgery and travel. And am I going to need back surgery from a careless PT? BTW, her boss doesn't view this as serious problem.

I saw Dr. Trice for pain in my wrist and hip. As is usual with doctors these days, I didn't see him…read moreuntil approximately one-hour after my appointment time. He was courteous and professional, but his office assistant/receptionist has proven to be extremely rude! While in his waiting room, I heard her speaking rudely to a patient on the phone. I chalked this behavior up to her having a bad day. After my appointment, when I called Dr. Trice's office, she was rude to me on the phone. That happened again today when I called the office. This is unacceptable to me! As a result, I've asked my GP for a referral to another orthopedist and will not recommend him to anyone!

I was having severe hip pain during my visit to Houston during the holidays that required medical…read moreattention. I found this office online and it was close to where I was staying. After the first call to make an appointment I was a little leery but I was able to get an appointment quickly so I decided to see Dr. Trice. I had all my previous medical records sent over ahead of my appointment as requested. After sitting in the waiting area for over an hour when I finally got to see the doctor he acted as if he did know why I was there. He apparently hadn't looked over any of the records that I had sent to him! He sent me to have an MRI and gave me a prescription which the nurse never called in. They were not even capable of filling out the paperwork that I needed for my job. After making several calls about completing the paperwork Dr Trice simply told me that he wouldn't fill it out because I'm capable of working! I have never missed an entire day of job due to my pain. Trice ( I wouldn't even refer to him as Dr at this point) treated the situation as if I was trying to get him to say that I couldn't work. He questioned my integrity and hung up on me. This man is a quack!! Please beware!

Dr. Masson is great at what he does. He treated me with the upmost care and professionalism…read more Although I didn't have insurance and was a last minute appointment; he accommodated me pleasantly.

I have seen Dr. Masson. He is very busy, but took the time to listen to my concerns and answered…read moreall of my questions about my shoulder injury and surgery. His staff were all very thoughtful and thorough in everything they did. The constant pain I had before the surgery has lessened and I believe over time it will hopefully go away. I am going to have to have surgery in the future on my wrist and there's no other place I would want to go for it.

Make sure you check your insurance benefits before going here. Doctors are great but they bill…read moreinsurance as chiropractic instead of PT so was left with a balance I was not expecting and they were not willing to work with me at all. On top of that, since they billed as chiropractic, they used up my visits for the year. If you do go here I would check your insurance beforehand.

After consulting an orthopedic surgeon for a knee injury, I was told surgery was the only option to…read moreavoid knee pain. As a last resort, I went to Airrosti's Washington Heights location and was seen by Dr. Hurta. After four sessions, and consistency with the prescribed exercises, I have been pain free for over a year. I've resumed all my normal activities of walking over 5 miles a day, spinning, and working out. I have had nothing short of an amazing experience!

If I could give 0 stars, I would. My mother had an appointment today, but unfortunately, the…read morereceptionists were extremely rude and unprofessional. They questioned her about private and sensitive information loudly, in front of others, making her feel very uncomfortable. Despite her attempts to explain, they refused to listen and dismissed her concerns. Gissel was particularly disrespectful and even refused to allow her to keep her appointment. Another young woman at the front desk continued to make rude remarks without giving my mother a chance to speak. It's extremely disappointing and discouraging to witness staff members show such little care or compassion for a patient's well-being. My mother had been waiting for this appointment, yet they loudly accused her of not having the money to pay, even though she was prepared to cover the cost. Their behavior was completely unacceptable and disheartening. They were extremely neglectful and unprofessional people Giselle Cepada , Kimberly , && a young middle eastern lady.

I have beeen trying to get someone to call my home for 3 weeks. This is no way to do business …read more This company do not reture calls. Now this company is trying to charge me for a bill that Ryan White payed for. I am going to see if i need legal help to get some help to help me

Would recommend. Everyone here has excellent bedside manner. They take their time and are never…read morelate with appointments. I also appreciate that Dr. Sadeghpour does not recommend treatments that aren't needed. If you want trust and care, book here.

Look no further! This place is wonderful. Doctor is great, staff is helpful, and office is…read morebeautiful. They have taken very good care of me.

Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.