There were shenanigans with delivery I was so annoyed about that I opted to have my 8x10 rugs from…read moreCostco dropped off at this fedex location so I could pick it up myself. We can't thank Scott enough for helping us get them to our hatchback. I'm so accustomed to apathetic customer service these days that his concern for us was a breath of fresh air. Thank you again for the excellent service, Scott!

This place is great! It's much smaller than the larger FedEx stores, but I was in and out in…read moreminutes! The attendant was extremely helpful, I had boxes all ready to go, so she weighed them and gave me my options of shipping time and prices. I was impressed at the prices- much better than the pot office! They did not have much in the way of packing supplies, so if you need that, you need to go to a bigger FedEx location- which I had to do a few days later.. This place is great- quick and convenient, and helpful staff!

I could not have asked for better service! I sent the wrong file with my original order, and I did…read morenot realize until after they were printed... totally my fault. I was frantic and needed copies printed that day. Each staff member was so attentive and accommodating and even reprinted the order right then and there. I will be coming to this location for everything now!

The staff has changed in the last few months and 2 of the new females are rude and dismissive. I…read morehave spoken to many others who feel the same way. I have reported these employees to FedEx but as of yet nothing had changed.

FedEx this message on their website same due to the weather they're behind and that's complete BS…read moreI've been waiting for my package for 3 days. I've been tracking my package and it's set in Lexana, Kansas for 2 days I believe and then I called customer service and then for some reason it all of a sudden updated to Overland, Mo for 14 hrs, so at this point I'm like look just let me pick it up at the warehouse I'm like overland is only 15 minutes from where I'm at so he said no it was due to go to another Warehouse and he'll let me pick it up from there because that's its final stop and they'll call me in the morning to come pick it up well this morning came and went I didn't receive a call I didn't receive a package either so now we're going in today number four I'm wondering what is up with all these lies why lie and you can't fulfill there promises . The shipment company sucks, customer service sucks and if I have my choice I would have never went with FedEx ito begin with. They make you so upset that you just don't want to be bothered with them at all on any type of platform. Well it's about to be day number four, I'll keep you updated on how many more lies customer service will give me and then how long the package will actually get here

This is really a print shop that is in the WU bookstore. If its a "real" FEDEX shipping center…read moreyou'd never know it. Recently tried to drop off a package here and was told to leave it on the sidewalk outside the overstuffed FEDEX pick up box. My package contained an expensive digital camera, I said no thanks. Poorly trained staff, not very helpful so be warned!

Staff is friendly and helpful. Store has everything I needed. I like the smaller local shopsread more

They are so nice, and take you right to what your looking for. Great customer service & fair…read moreprices. Free popcorn is a plus.

They are so nice and helpful!!! Great staff! For any of your shipping needs, you should go to this…read morelocation. They help with boxing items, give shipping advice and more. The staff is knowledgeable and professional.

Customer service was top notch. I was greeted at the door and the young saw me struggling with the…read morebox and came to get it from me at the door.

Probably the nicest UPS store I've ever been to in my life. The employees there are not only…read morewelcoming and friendly, they are efficient and speedy. No waits and no complaints. Parking can be a little annoying in that area during peak hours, but I've never had an issue with finding parking during most times in the day.

The team at the UPS Store in the Central West End is truly next level. Every time I walk in, they…read moreremember me and even ask how my week's been -- who does that these days? It's such a small thing, but it makes a huge difference. It's rare to walk into any store, let alone a busy shipping and printing spot, and feel like the staff genuinely cares. Here, you're not just another package in the pile -- you're a neighbor they know by name. In a world where customer service often feels rushed or impersonal, this place stands out. Friendly, professional, and just genuinely good people. I can't say enough about how great it feels to support a local business where the staff actually cares about their customers.

Need to return a package, rather it be via UPS or for Amazon. This is the place to go. There's a…read moregentleman right near the front door that takes Amazon returns. There is even a self service kiosk for those who have prepaid shipping labels for UPS. Getting through the line was smooth, quick and easy. Even during the holiday season. Plenty of parking outside and decent prices on shipping supplies. I dropped off package and the box needed to be taped. The gentleman at the counter took care of everything for me. He was pleasant, and ensured i had everything i needed.

I stopped by this UPS location over the weekend which is not the one I usually frequent. I was…read morehappy to be met with no long lines like I am accustomed to and was able to get in and out with my pre-paid package confirmation in just a few minutes. The customer service wasn't as friendly as my normal store, but I get it when you're dealing with a ton of people throughout the day.

Customer service employees were very pleasant and performed their jobs very well. Suggested add-ons…read moreto make your service more efficient!

My husband ordered something and it was supposed to be a 2 day shipping . We'll it was supposed to…read morehad came in Mon , Here it is Thursday and still no package . Says being delivered by Scott by 8pm, then next says delayed . I actually rate a ZERO! DO BETTER FEDEX!