They try stealing packages very rude customer service I went to grab a package because I was told…read morethat my package could not be delivered and that I would have to pick it up at the post office and I tried to explain that and the women working there cut me off and told me that the package wasn't there so I go to another post office and they call the post office I was just at and got ahold of the manager and said my package was there and that I can come back and they will give me my package so I go back and the same women said "you're back" and I said yep and explained to her what I was told so she rolls her eyes and goes to the back and comes back with my package 15 min later with an attitude absolutely awful place

Delivery service sucks. Packages crammed into complex miniature mailboxes cause carrier too lazy to…read moreclimb three flights of stairs. Also packages not left at correct addresses. Twice this week alone packages for myself have been left at wrong doors and they're vacant apartments so never would have gotten them. They need to pay attention to recipient name and address. If I wasn't notified about a delivery by vendor I searched and found my expensive sheets one floor down at the door of a vacant apartment. For three years I've experienced nothing but issues and going there they're no help and most times RUDE

Talk about customer service!!!!! Mr. Carter was the only person working the counter. He assisted me…read moreand my postage needs. As I was being taking cared of. This lady 3rd in line kept huffing and puffing. She was obnoxious and truly rude. She yelled she only had a question. Mr Carter said, well go ahead ma'am I'm listening! Well her question really was a task for him. He was polite, respectful and very professional towards her rude demeanor. How someone can keep their cool under wraps, is beside me! GREAT JOB MR. CARTER I would and will always come to this location. FYI: If you're in a rush then don't come here. Go elsewhere. As you need the post office, they don't need you!

I see why they have low reviews. Constant theft and delays of packages. The fatigue continues…read moreto grow. Stop hiring sh!t bag high-school drop outs.

Small post office with fast working employees. Mail clerk was helpful and got us a good price for…read morewhat we needed. Item arrived within 3 days cross country and refrigerated. Located around the corner from the coliseum, Walmart, and Airport.

I am very flexible. USPS are essential, so they must do better. However, we as people must practice…read moreempathy, and people who work there must learn to treat people the way they want to be treated. Do your job and watch your tone. Geeze!!

Great place to go if you are in a rush, there is almost never a line. It's probably because most…read morepeople don't even realize this post office is here (like I didn't until I attempted to Google one in the area). Extremely friendly and knowledgeable staff that will have you in and out in no time!

Kinda don't want to review this location as it almost feels like a secret location. The staff is…read morefriendly - amazingly friendly for a customer service organization - and the line moves quick without feeling rushed. Weird to say but this is my "go to" post office

We came here for passport services. You can make an appointment online, or they offer walk ins on…read moreTuesday, Wednesday and Thursday for one hour when they first open. Everything is really easily laid out for you. When you see the person at the passport office, you are then directed to the main area of the Post Office itself to purchase a money order and envelope. Easy Peasy. Everyone was pleasant and helpful. The decor, furniture, and ambiance is a little underwhelming but let's be real here...it doesn't matter.

This place makes me crazy. Eveything is hit or miss. I want my old post office back. To many…read moreerrors and way to much of a line for package pick up. No machines out in the lobby for stamps. No express package pick up. Everything goes through the counter and the two clerks who work there. When the doors lock you can not get to any of the supplies as well. Very outdated. They do not even have computer there for customers to help track your package. The clerk has to go to a back room and come out with a print out.

in person they are ok but you cannot get a human being on the phone. like all ai bits it is an…read moreinefficient ineffective waste of precious time. get rid of the stupid bot & man your phones with human beings that are right there at your counter or in the postmasters office

I was a little leery from the outside, but this is close to where my dump of a hotel was located,…read moreso quite honestly it blends in. Come to find out this is a "CPU" Contract Postal Unit. According to the USPS, "A Contract Postal Unit (CPU) is a supplier-owned or supplier-leased site operated by the supplier, under contract to the Postal Service™ to provide postal services to the public at Postal prices." Perhaps that's why it looks a little run down. No matter to me; I mailed my stuff and was on my way. Their cut off times for pick-up are early. If you need a later pick-up, go to the main one on 312 Green St. Fayetteville, NC. They sell packing stuff, boxes and other misc inside.

Andy is as nice as he can be. Honest and hard working always trying to please the people he is…read moreworking for. I would tell you to stop by and taste the ice cream. He would say it is the real stuff!!

Had a Post Office Box there for 2 years, however, the conditions are getting worse there. First,…read morePostmaster when asked where the trash can was, she said someone did #2 in it where it sits in the lobby. The reason Post Office has Homeless People living behind the Post Office and they go inside the lobby after hours, sleep, use the bathroom on floor, the smell is terrible. They also sit up against the brick wall in the middle of the day time on the dirt and charge cell phones from the electric plugs n the wall outside. The outside drop box was broken into this past year also. With them using the inside, it will not be long before they break into the boxes on the wall after hours. They use to have a PIN Lock on the door, only Box Holders had the PIN number, however, when it broke, Postmaster at Cumberland stated the Post Office will not replace, it is against the Privacy Act. This is not true. No camera's inside the lobby and no camera's outside the lobby and Postmaster says, higher ups say it is against the privacy act. Every business has a camera inside and outside, it is not against the privacy act. Just another excuse by the Post Office. So what this Postmaster and higher ups are saying, it is against the law for homeowners to have outside camera's. They mop the floor with strong odor of Clorox and other chemicals every morning. With breathing problems and lung problems I gave up my box December 1, 2023, because this Post Office does not care about the health of others. Note, even though the Postmaster at Cumberland Post Office has breathing problems but she does not care about others. It is a shame like many retired Postal Worker are saying, the clerk at this location has to clean up poop and urine smell. Now that is a waste of government money when she has to clean the Post Office and wait on customers. Why don't they hired a Custodian for cleaning the office and lobby? So I have gone back to a regular mailbox at my home, except I have notified ChampVA, and they are mailing all my medications to my daughters house. They should clean their act up at this Post Office or close it.