Jesse and team were amazing! They refinished our prefinsihed wood flooring and transformed them…read moreinto something beautiful! The team was efficient and did an amazing job! Thank you for quality work at an amazing price

Just had QFS install hardwood floors throughout my house. They pulled up the carpet and took care…read moreof everything! Good price, on schedule. They came when they said they would and we were very impressed!

Sales people are extremely helpful and nice. Leicester offers a very good selection of hardwood…read moreflooring and carpet.

Very accommodating as I was having a complete bathroom remodel that took much longer than…read moreanticipated to complete along with having the entire interior of my home repainted before having the carpet and flooring installed. I also needed more plank flooring than I originally ordered and they were able to supply that as well. The installers were quick and efficient and the sales person I worked with went beyond the "call of duty" with her guidance as to my carpet/flooring needs. I, personally was satisfied and pleased with the whole process of getting new carpet and flooring for my home. I would recommend them anytime to anyone.

I called Serge Carpet Plus and spoke with the owner and within 2 days he was at my house and…read morerepaired my carpet! Serge provided not only excellent service but he did the job in a timely fashion and was clean, professional and most importantly did a terrific job! I highly recommend him for your carpet needs/repairs. -Kyle - homeowner in Lake Lure, NC

Serge did a great job repairing my carpet in my bedroom doorway. 5 years ago my puppy tried to get…read moreout of bedroom door and he damaged the carpet. We just covered with another piece. 5 years later we plan to put house on market and needed to repair carpet. Serge did a great job and he was affordable.

I am a design professional and Kyle at Blue Mountain Flooring just completed two separate jobs for…read moremy clients. The work they did was excellent and Kyle is very professional. One job was residential and the other a commercial project. They were prompt and very responsive to meet both my requirements as a designer and the needs of the customers. Thank you for doing an excellent job. I will definitely work with you again in the future.

000 Stars. They basically ruined our hardwood floors…read more We were out of our house twice as long as promised and came home to a total disaster. Additionally, they did not make things right financially and we had to hire a different company to rescue their mess. Worst company we've ever tried to work with.

For months I have been planning to have the carpet removed and hardwood flooring installed in my…read moreolder 50's era home. Unfortunately during the job, it was discovered that the 1/2" sub-flooring was damaged (previously or during the job). I chose to have it replaced, and while the contractor did replace it, they chose a thickness (between 1/2" to 3/4") by mistake. This resulted in the obvious "ridge" that can be seen in the pictures below. Now I was in a situation where, I'm facing either living with what feels like a "small rug" buried under my beautiful hardwood flooring OR pull it up and address the sub-floor height difference. You may be asking: how does Jason (BPS Southeast Flooring) fit in? During this hectic situation, I was looking for SOMEONE that I could TRUST to give me solid advice on the situation and my options. Specifically someone OTHER than the contractor who did the original carpet demo / flooring install. Jason delivered exactly the guidance I was looking for and more. He is extremely knowledgeable and serious about his profession (all things flooring including hardwood). He drove a total round trip of 1 hour, and showed up 20 minutes early. There was no sense that he needed to "sell" me on anything in particular, he only was there to give his opinion on the options and he did exactly that. Even his consulting fee was extremely reasonable (so much so that I doubled it in light of the value of the information and guidance I received). While I cannot attest to the actual "install job quality" that can be garnered from BPS Southeast Flooring (I have not hired them to install any flooring as of this review) , I feel VERY confident in continuing to do business with him for all my flooring needs now and in the future. And since I will be continuing this job myself, I will be purchasing any further flooring material from BPS Southeast Flooring in the future.

Jason at BPS Southeast was great to work with and was on top of things. He did our hardwood floors,…read morecarpet and Luxury Vinyl flooring in our house that we gutted. He helped us find exactly what we were looking for and his installers did a good job. I would definitely recommend BPS Southeast for any flooring needs.

Not good at all. First of all, the workers showed up drinking at 11 AM. After doing a terrible job…read morein the days prior. Lazy, sloppy, they cut every corner. My floors look like trash. You know, like a drunk man did it. I paid $30,000 for brand new hardwoods; there are gaps dents and deficits all over riddled with filler. They did not install new quarter inch round, after I paid for it and was assured it would all be replaced. They didn't not, instead they left the existing 30 year old yellowed 1/4 round and it looks HORRIBLE. I had to call for someone to come out. Manager showed up and said it looked good other than the obvious old 1/4 round. When I asked about the site worker, they did not know who I was referring to. THE MANAGER DID NOT KNOW WHO THE INTOXICATED PERSON WAS- THAT WAS WORKING IN MY HOME. This is the same man with slurred broken English demanding my house key from day one. When they came to fix it, they were jerks about it and did even worse. WHILE DRINKING. I was not given any instructions on how to care for my new floors. I was not told when they were coming or going or when they were finished, after i asked multiple times and left my number on the counter. To make matters worse, when they finished, I went through the house and noticed they DID NOT seal the floor behind any structure. There is sawdust everywhere all over the walls and windows from refinishing the bottom floor. They DID NOT seal the floor anywhere that required effort, i.e. appliances behind doors, crevices, etc. i'm absolutely disgusted at the fact I just spent 30 grand on this. THERE IS RAW HARDWOOD SITTING UNDERNEATH EVERY APPLIANCE THAT I HAVE. Trust me when I say, do it yourself or live with what you have. My new home is a mess, a construction nightmare and now an expensive undertaking to make it right on my own. I also have pick up all of the debris they threw on my lawn and left. They set up all of the their electric saws in the same outlet and blew several fuses in my house. All while throwing trash/debris over the balcony onto my lawn; in addition to their empty prescription bottles, nails and staples in my driveway. Some is expected. THIS WAS RIDICULOUS. I now have exposed stairs and a balcony with no railing. They removed my banisters, took them from the property and said they did not know where they were when I asked. I told three people at Wright's Flooring over the span of a week that I wanted my old banisters and that I did not want them thrown out. I spoke to a female office manager, Jeffe the site manager, and every single one of the workers. But they took them anyway and made me fight to get them back. I QUOTE: "..ask the fat guy, he took them, they are gone." -Jeffe It took five days to get them back. I still do not have any banisters installed. They will rip everything out without the slightest care. The bannister removal was discussed prior, but I was not given a single word or guidance on who to call for the next steps. I still have no stair rails or balcony rails in my home. I was told I would need to "touchup" the stairs. they destroyed all of the drywall around the stairs. they mangled every vent hole and outlet housing and did not put the outlets back. This is far beyond "touchup" territory. Speaking of not putting anything back, they will remove all of your closets, disassemble shelves and doors and just leave them. Or they will put the doors back improperly so they gouge the floors when you close them. this is the case in the master closet. I now have a giant half moon gouge from their negligence. I just moved here and I didn't have so much as a chair, let alone a screwdriver to put closet doors back in. Disappointed is an understatement. The amount of cash spent on this still blows my mind.. when I think about the actual work that was done vs. the time it took me to save it. I thought long and hard before I wrote this. I called and called and called. I was ignored ignored and ignored. I officially don't care what this does to your company. Just like you have not cared about me, my wallet or my home in this process. I would rather spare the next oblivious client from going through the same situation.

Terrible customer service, not friendly at all, seemed racist; not a welcoming business. Avoid at…read moreall cost!

My husband & I had a great experience at Michael's wholesale flooring!…read more The folks were great to work with & communication was awesome! You know upfront what everything will cost! I felt they were honest! The installer did a great job! Very pleased with our carpeting from Michael's and I can recommend them!

They did a beautiful job installing carpet in our house. They had a great selection, excellent…read moreservice.