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    Usher Carpet & Tile

    3.0 (2 reviews)
    Open 8:00 am - 5:30 pm

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    5 years ago

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    9 years ago

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    Blue Mountain Flooring - ACACIA Morning Coffee.

    Blue Mountain Flooring

    (8 reviews)

    000 Stars. They basically ruined our hardwood floors…read more We were out of our house twice as long as promised and came home to a total disaster. Additionally, they did not make things right financially and we had to hire a different company to rescue their mess. Worst company we've ever tried to work with.

    If I could give zero stars I would. We started this journey December 1, 2020 and finished mid-May…read more Zero communications from Kyle the owner. We replaced 1000 Plus feet of carpet with hardwood, this new baseboards, doors and other trim. The door casements were bought 1/2 " too small this creating sheet rock work and painting. Gave the painters the cans with the paint codes for a local paint store. They went to a big box store and bought the wrong paint color and sheen. All the painting had to be re-done. See the pictures New baseboards!! Look at the pictures. Some rooms they cut out for the power plugs/cable boxes, some rooms they just ran the baseboards right over them. Most of the base joints were butt cut and not 45 degree angles. Many having gaps of over 3/8". The crew said "Kyle said we could caulk that gap". See the pictures I We were told December 1 2020 to go to Florida for five days and come back to a new house. We came back after the sixth day to find all of our clothes, furniture, flat screen TV's outside ( lying flat on their face) during a rain/snow storm. We have a 3"x3"x3" safe, it was sitting outside too. See the pictures. There were 14 sheets of 4x8 foot sheets of plywood laying in the rain to boot. See the pictures We have squeaks that sound like a 200 year old sailing ship. See the pictures. I challenge Kyle to discuss the pictures I'm posting

    BPS Southeast Flooring - Proximity Mills luxury vinyl plank flooring.

    BPS Southeast Flooring

    (4 reviews)

    For months I have been planning to have the carpet removed and hardwood flooring installed in my…read moreolder 50's era home. Unfortunately during the job, it was discovered that the 1/2" sub-flooring was damaged (previously or during the job). I chose to have it replaced, and while the contractor did replace it, they chose a thickness (between 1/2" to 3/4") by mistake. This resulted in the obvious "ridge" that can be seen in the pictures below. Now I was in a situation where, I'm facing either living with what feels like a "small rug" buried under my beautiful hardwood flooring OR pull it up and address the sub-floor height difference. You may be asking: how does Jason (BPS Southeast Flooring) fit in? During this hectic situation, I was looking for SOMEONE that I could TRUST to give me solid advice on the situation and my options. Specifically someone OTHER than the contractor who did the original carpet demo / flooring install. Jason delivered exactly the guidance I was looking for and more. He is extremely knowledgeable and serious about his profession (all things flooring including hardwood). He drove a total round trip of 1 hour, and showed up 20 minutes early. There was no sense that he needed to "sell" me on anything in particular, he only was there to give his opinion on the options and he did exactly that. Even his consulting fee was extremely reasonable (so much so that I doubled it in light of the value of the information and guidance I received). While I cannot attest to the actual "install job quality" that can be garnered from BPS Southeast Flooring (I have not hired them to install any flooring as of this review) , I feel VERY confident in continuing to do business with him for all my flooring needs now and in the future. And since I will be continuing this job myself, I will be purchasing any further flooring material from BPS Southeast Flooring in the future.

    Jason at BPS Southeast was great to work with and was on top of things. He did our hardwood floors,…read morecarpet and Luxury Vinyl flooring in our house that we gutted. He helped us find exactly what we were looking for and his installers did a good job. I would definitely recommend BPS Southeast for any flooring needs.

    Michael's Wholesale Flooring - Cabinet showrooms

    Michael's Wholesale Flooring

    (42 reviews)

    They did a beautiful job installing carpet in our house. They had a great selection, excellent…read moreservice.

    We were happy with the carpet quality and information Kevin provided regarding price and scheduling…read morebut the installation was another story. We were very clear that the carpet was being installed on the 2nd floor and the rooms are large, which they knew. The installation crew of 2 people, a man and woman, arrived as scheduled (8am) and began removing the carpet. The shock came when I saw that the man was putting the old carpet/padding through the window and onto the roof. After there where 4-5 rolls of the old carpet/padding on the roof, he climbed out of the window and threw them to the ground. Frankly, I about had a stroke! Not only was that extremely dangerous but was not good for my 2 year old roof. Then they tried to move the new carpet out of the truck but it was too heavy for the 2 of them to move, so my husband and I helped them get it out. They cut the carpet for the largest room (20x17) rolled it up and the man carried it up the flight of stairs to the room and dropped it. It hit the floor so hard that it knocked a picture off the wall downstairs and shook the entire house. I ran to be sure no one was hurt but he didn't look at all concerned, but he didn't carry additional pieces upstairs until additional help arrived at about 1pm. They continued putting old carpet/padding on the roof and then throwing them off. They worked quickly laying the carpet and putting things back. They clearly were not coming back on Friday morning to finish putting things back or clean up the debris in our yard. Perhaps, we made the mistake of moving things into one room to save time. The carpet does look nice but I'm not sure that it will stand the test of time; only time will tell...

    Usher Carpet & Tile - carpeting - Updated May 2026

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