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    Authorized Retailer UScellular & T-Mobile

    4.5 (2 reviews)
    Closed 10:00 am - 5:00 pm

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    7 years ago

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    8 years ago

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    T-Mobile

    T-Mobile

    (2 reviews)

    I am very pleased withe service I received from. SHAWyna & Meggan at T-Mobile in Swminole OK. they…read morewere very understanding & processed my paperwork accurately & qui kly. ​

    I was with AT&T service for 23 years in California & decided to switch to T-Mobile after moving to…read moreOklahoma. What a disaster it has been For the past two weeks I have been given false promises, dealt with trickery in the sales, incomplete explanations and all around unscrupulous principles! I was lied to about not being able to get the phone I wanted given a temporary phone number that was useless & they couldn't move my data over to the new phone etc. To make a very long story short and wasted effort/time I ended up walking out today because they told me that I owed them more money. For the same phone that I walked in with, simply because they informed me that there was a 30 minutes pass rule after they terminated my phone to what I was suppose to upgrade to. So I phone I previously wanted. Because they said I had authorized it ( the time limit was never mentioned) & when 30 minutes had passed I decided it was to expensive to upgrade & was going to keep my phone of less than 2weeks. They never told me about the 30 minute time limit & I was there 2 1/2 hours waiting for them to figure it out. So they stalled on purpose. When I said forget it I will just keep this phone they said they would "CALL THE POLICE." Way out of line "my husband is a retired sheriff." I have never been treated so disrespectfully before. Feeling taken advantage of & fooled I paid a additional $ 117 to leave the store with the same phone. I also started this nightmare with the T-Mobile Shawnee store switched to the Seminole store with stories of better customer service. HA! on me:(

    Authorized Retailer UScellular & T-Mobile - mobilephones - Updated June 2026

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