1. UScellular & T-Mobile Store

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Knoxville, TN

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UScellular & T-Mobile Store

2.8 (6 reviews)
ModerateMobile Phones
Open • 10:00 am - 7:00 pm

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Apple West Town Mall

Apple West Town Mall

3.1(67 reviews)
0.4 mi
•$$$

My 4 year old Mac Book Air needed a new battery. I called around and all the area Apple approved…read morerepair locations required me to leave my notebook for a number of days to get the battery replaced but not here! Technician Scott was amazing and my battery was replaced in 30 minutes and that included a diagnostic test before and after battery replacement. The price was reasonable and since the battery was on hand, I didn't have to do without my notebook at all. Thanks Scott!

Have an appointment? No problem... they will see you an hour or more after that time. No…read moreappointment, screw off........ Last month I had an appointment for my MacBook Air to get looked at because it wasn't charging and I've had it looked at 4 other times for the same issue when I lived in California. Was over an hour after my appointment time sitting there waiting to be seen. They used a few different chargers and cords to see if they could get it to charge. Turned out my battery was going bad and my charge port was bad. They said I needed to call Apple back to see what the solution was. So was a waste of 1.5 hours drive, then 2.5 hours there, then 1.5 hours drive home. Apple told me I would get a replacement within 2 weeks... a month later my laptop with boxes opened randomly showed up on my porch when there was no tracking info after Fedex dropped this off randomly at someone down the street. So today, we had an appointment at 2:45pm for them to look at my daughter's computer and see if they have a replacement charge port to be replaced. We came in first thing in the morning to see if they could look at it now and also I mentioned what was going on with my computer. I asked them if they can check if this is MY computer or if someone put their computer in the box and took my new one since both boxes were open. Nope. They wouldn't give us the time of day. They said I needed to make an appointment to check and that we had to come back for her appointment. I told them that in Cali I have done a walk in numerous times with no issues and they looked at it right away. Nope, they could care less. After this Apple had called me saying they still hadn't heard from Fedex on where my computer was. I told the guy I received a computer and it took him a whole 10 seconds to verify using the serial number that this indeed was my computer. But pathetic that the Apple Store was oh so inconvenienced to take 10 seconds out of their time to check. Especially since they had probably about 30 or more employees just hanging out around the store.

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Apple West Town Mall
Apple West Town Mall
Apple West Town Mall - MacBook 2015

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MacBook 2015

UScellular & T-Mobile Store - mobilephones - Updated October 2026

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