If you're looking for a trailer, look no further! Wonderful customer, service, great communication,…read morecaring people, and fair pricing!

These guys are the best! Jim is fabulous and his techs are sharp talented guys that care about…read moreservice. The quality of their trailers are second to none in Northern Michigan. All their staff is as honest as the day is long!

Bought new rv from nature and me a year ago may. Had AC unit replaced and now new one went bad in…read moreJune. Contacted dealer and haven't had anything done yet. They set appointments and never show up. I contacted them every week and I'm told they'll get back with me but never does. This is the third RV I've purchased from them. This is how they treat their customers??? This will be the last.

We bought an Airstream Rangeline here. Great service dept that is very responsive to calls we made…read morefrom the road. New facility for Airstream is great.

We called and spoke with Brent to schedule a time to walk through a fifth wheel. By the time we…read morearrived for our scheduled appt, the price of the camper had increased by $15,000. We will not be going back to the dealership.

We bought from this vendor in September. We did get a list of items that they owed us. After they…read moregave us a fictional date of 9/26 which came and went we are still trying to get them to honor the "we owe" items. The fridge door in the trailer we bought from them is broken. They were supposed to replace it because without it the fridge is not usable. They have been unable to locate the parts and refuse to provide copies of the PO showing they ever ordered the items. Their problem is that if they cant get the door they need to replace the fridge and they don't want to do that. That's unfortunate but it's not our problem. We want and need to be made whole. My family is living in this $35K trailer without a fridge. That is not fair and it's not what we bargained for. We have asked multiple times for a date certain for the parts (fridge door or fridge) into and a copy of the PO showing they ordered it. Had dealings with Johnny (Sales Manager) & Lisa (Owner) which had been relatively civil if not very productive. Then along comes Tony Kesselring. Unhelpful, evasive, rude and disdainful of his customers. Comments like "I can't get rid of you fast enough" are simply the tip of the iceberg. His emails are full of double speak, conflicting statements and a general f*ck you attitude. We r at 60 days plus with no end on sight. If this is indicative of the Northern MI RV experience my advice to you is go elsewhere. When the principals of a business talk this way to their customers it's clear it's not the first time its happened but rather the first time someone has taken the time to report it. Stay tuned. We will be updating once we have filed suit. #avoidatallcosts.

I selected the $11 car wash and it did a great job. I'm very pleased with the result. It's mud…read moreseason and I live on a dirt road I wasn't sure how much the automatic system could cut through, it exceeded expectations.

His hands down the best guy to see for anything he has to do with the car trailer or wash your car…read moreor trailer in Indian River . I've been seeing him and his organization for 20 years plus never let me down.

We moved permanently from downstate to Northern Michigan onto a beautiful lake.....our dream…read more First order of business was to get ourselves a Pontoon boat! We are avid life-long boaters that grew up on Lake St. Clair. We found a listing, called immediately and spoke directly with the owner of the business (Jeff) Needless to say, we were more than impressed with his professionalism and enthusiasm to be sure we would be WELL taken care of. We have not experienced this kind of customer service in such a long time. Times have changed and we are thrilled to say that there are still business owners out there today that want to do business the RIGHT way with professionalism, honesty, enthusiasm and most eager to please the customer at all costs. Jeff exceeded our expectations in all areas and we cannot say enough about doing business with him and his wife. We were going to purchase a boat from them no matter how long it took or how many we had to look at before we settled on "the one" because their business ethic won us over! We were not going to buy from any other establishment simply because we were treated with great respect and our satisfaction was of the utmost importance to this business owner. Jeff and his wife have earned a customer for life in us. They have earned our trust and 110% customer satisfaction! Thank you for doing business the way we were taught....with professionalism, pride, respect, honesty and dignity!