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    US Tours

    3.5 (8 reviews)
    Closed 10:00 am - 4:00 pm
    Updated 1 month ago

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    Boutique Travel - Silverback in Bwindi National Forest, Uganda

    Boutique Travel

    4.9(44 reviews)
    1.4 miLakeshore, Lower Hills
    Locally owned & operated
    Women-owned & operated

    I've been using Boutique Travel for over 10 years, and I can't imagine planning a trip without…read morethem. What keeps me coming back is their ability to create truly bespoke experiences. Ellen has an incredible ability to tailor experiences, which makes each trip feel uniquely mine. She always finds the perfect balance by incorporating culinary, cultural, and art experiences that I love, along with athletic and outdoor activities that keep things active and engaging. It never feels one dimensional. I've used BT's services to book trips to Africa numerous times. Namibia, Botswana, Zimbabwe, and Uganda are just a few examples.. Each destination has offered something completely unique, and Ellen has hit the itineraries right out of the park. Gorilla trekking in Uganda was a once in a lifetime experience, and visiting the Skeleton Coast in Namibia felt like stepping into another world. In Botswana, I was lucky enough to see leopards up close, which is so rare and exciting! I have also vacationed in Tahiti three times, and each time has been magical and different! Most recently, my husband and I just got back from an incredible trip to Rangiroa, and we are already talking about exploring more islands on our next visit. Looking ahead, I am starting to plan a trip to Japan, and I will definitely be working with Boutique Travel again to put together the itinerary. Their attention to detail, creativity, and ability to truly understand what we are looking for makes every trip seamless and unforgettable. Highly recommend!

    Ellen has helped us plan multiple trips to Southeast Asia, and most recently Vietnam. We're 2…read moreadults and 2 kids. She is always a pleasure to work with, listens to our wants and needs, and magically makes them happen beyond our expectations. Her contacts worldwide make traveling a breeze...always on time, super friendly, knowledgable, and just great people. Every time her accommodation suggestions are spot on and again, exceed our expectations. She is conscious of our budget that we set out and just consistently delivers with her experience and guidance. This is our 3rd trip with Ellen and we will definitely go to her first for the next one. You should too!

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    Boutique Travel - Tree Lions in Zambia

    Tree Lions in Zambia

    Boutique Travel - St Regis Bora Bora

    St Regis Bora Bora

    Boutique Travel - Maasai on the shores of Lake Manyara, Tanzania

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    Maasai on the shores of Lake Manyara, Tanzania

    Anson International Travel & Service

    Anson International Travel & Service

    1.0(2 reviews)
    1.0 miOakland Chinatown

    If i could do .01 stars, I would. The lady who was working there was very rude and inconsiderate…read more I just asked her a simple question and she flipped and gave me some serious attitude problem. Ok, she was on the phone with a "client" (or so she says), but a simple, "I'm sorry, I'm with a client at the moment if you'd like to wait, please have a seat and I'll see if i can assist you as soon as I can. Or if you'd like, come back at a later time." Instead, she just yelled at me at how she's busy with her client and told us to leave. Very unprofessional and rude - if getting yelled at turns you on, then this is the place, if not, best look elsewhere.

    The travel agent was SO RUDE…read more We walked into her office at 5:10pm, and she was busy with customers. So we asked what time she closes. She replied 5:30pm, and asked us what we wanted. I told her we wanted price quotes on an itinerary. I had a calendar in my hand with the dates and cities in mind. She asked me why I needed price quotes. I did not respond right away as I was confused - why do I need price quotes? Um...because I'm planning a trip and I need to know how much it costs! Duh! She then makes some remark about how she's busy, so we said we'd come back later. We visited another travel agency down the hall, and after we were done there, it was a few minutes past 6pm. We knew she was closed, but decided to walk over there anyway just in case. Her door was wide open still, and the "we are open sign" was still out. So we walked in there just to see if she would still help us. She was still busy with clients when we walked in. We were simply going to see if she would still help us, otherwise, we'd come back another day. When we walked in, she rudely said to us, "I'm very busy!" and that she was closed and couldn't help us. Honestly, I understand that she was closed. I totally understand you have to shut down shop at some point. But the way she said it was unacceptable and poor customer service. She spoke to us like we were little children who didn't have money to buy tickets so she didn't have to treat us with respect. Little does she know that she just lost herself 6 major travel tickets, as we had itineraries for 5 cities in Asia. All she had to say was that she was already closed for the day and that she would help us tomorrow. Which is exactly what another travel agency told us after we left her place. They even made a copy of our itinerary to work on so they can call us tomorrow with the price quotes. That's what is good customer service. Don't just shun potential customers away just because you're currently busy or you think they aren't worth the investment in time because of whatever prejudgment you have of them. I would not waste my time going to this travel agency. Even if she could get you a better deal, she wouldn't treat you with respect while helping you.

    Monique Thomas - AAA Insurance

    Monique Thomas - AAA Insurance

    4.5(8 reviews)
    2.7 miNorth Oakland

    My son is into cars. One a high performance Honda and two project cars. I just have a truck and a…read moresedan. Good thing we have a Premium AAA Membership. Easy walk-in DMV services. I've also purchased a car battery installed at my home at a reasonable price. Used the Travel Service for Passport renewal and even a good rate for hotels and car rentals. My son has used the long distance towing and the occasional jump start. We for sure have taken full advantage of the membership.

    I have been a AAA member for some time now…read more AAA offers many services other than auto insurance and roadside assistance They also offer travel assistance and travel insurance. I have purchased traveling insurance in the recent past when I traveled out of the country and it was the beginning of Covid. Thankfully I did not need to use it however I did have peace of mind knowing the services I had available to me if needed On 10/12/20 I visited the AAA office at The Ridge. I needed to get my vehicle registration renewal (another perk of being a member, they offer some DMV services ) Process was fast and simple. No long lines and good customer service. I was in and out in less than 10 min and now I'm all set till late 2021. Covid guidelines are being enforced. Social distancing and members are cleaning/spraying down in between customers. Thank you

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    Monique Thomas - AAA Insurance
    Monique Thomas - AAA Insurance - Contact Monique at 510-350-2085

    Contact Monique at 510-350-2085

    Monique Thomas - AAA Insurance - AAA Membership and CA DMV Services well worth every cent!

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    AAA Membership and CA DMV Services well worth every cent!

    US Tours - travelservices - Updated May 2026

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