Everything was very nice. We were greeted upon walking in. They had so many deals going on…read more Everything was neatly stocked and marked clearly. The so many varieties of pajamas that my mom could choose lol ... The restroom was clean and smelled like vanilla... they had a great sale on kid shoes and accessories. Mrs. Kim was the bomb!! She checked us out. She was very pleasant, bubbly and sweet. We will be back.

Not good customer service at this particular location at all. And also no visible signage when it…read morecomes to trying to find a where do an Amazon return I walked to the entire perimeter. No signage went back to the front and was told they couldn't help me and I would have to go to the far back corner of the store which I didn't do I just left. I've been to four other Kohl's and all of them have better signage, returns at the front of the store or returns in the middle back of the store that are easy to find.

I have always loved Whole Foods, before it was trendy, like 20 yrs ago! Their prices are high…read moreenough to give you a minor cardiac event, but if you shop around, you can find the real gems. Their 365 brand foods are well-priced and better than many major grocery stores...hello Hearts of Palm! For a great dinner or party, the fresh/raw food counters are amazing. Their seafood is top notch, fresh, and the staff is super knowledgeable, one of the best things about this store! The seafood/lobster chowder of days past is sorely missed, and the current lobster bisque is a huge disappointment, IMO. There used to be a full aisle with containers of nuts and other bulk items, a great money saver, and a handy machine to make your own fresh peanut butter, but that has all disappeared. Great peanut butter only needs peanuts, contrary to what Skippy and Jif are selling you (sugar spread)! With nut allergies these days, I would attribute it partially to that, but Sprouts bulk section is still thriving after all these years. The folks at the cheese counter are my favorite! They can explain about 200 different cheeses and their subtle differences (by category), and are always happy to size down the rich-people portions for those of us who want to dip our toes and palates without losing our homes. I love the hot/cold food area, but wish I could roll back the calendar about 10 yrs. The prices are absolutely staggering, and the variety is just straight up boring these days. I miss the Tofu Stroganoff and other exciting veggie variations of comfort foods. The soups are always nearly empty and burning when I look now, anytime of day, and really unappealing. They used to be so full (they use containers half the size now to save money I assume, but it actually ruins it), smelled amazing, and filled with lots of bright ingredients, not just purée of whatever. If you know how to shop Whole Foods and where to find their brands and great prime deals, it's worth the trip. They always have some amazing items to catch your eye and/or tempt your palate, and the staff is absolutely the best! Just be prepared to know why it's called "Whole Paycheck" by those of us not in the 1%!

Whole Foods Meat Department has a fantastic burger patty called "The Cowboy"! Tonight, we smoked…read moretwo of these 1" big boys for 40 minutes then raised the temp to perfection! They were the best tasting burgers we'd had in a really long time! I recommend you pick them up at Whole Food! Ingredients: Ground Beef, Shredded Cheddar Cheese (Cultured Pasteurized Milk, Salt, Enzymes, Annatto [Color]), Jalapenos, Cooked Crumbled Uncured Bacon - No Nitrites or Nitrates Added (Pork, Sea Salt, Raw Sugar, Spices), Dried Garlic, Onion Powder

I love buying groceries at Walmart because I always find all the items I am looking for.read more

This is the best Walmart in town if anyone is wondering. Not as much hassle getting out the doorread more

I got absolutely no help to send packages back that I didn't request. I asked if there were options…read moreof any kind I was told only if I went to the post office to get a label and then come back to UPS and pay to have them try to ship back to sender. I am a new amputee. There was a big vehicle parked in front that took up the handicapped plus another space. The vehicle was not for a handicapped person. It always seems difficult to use this business. I have lived in the area for 30yrs and try to give anyone the benefit of the doubt. I will not return to this UPS store and I would not recommend it. To answer the question how to improve. As a business owner myself for 30 years, I would consider for this business to get people in there that know about customer service and not having a bunch of people hanging around taking up parking spaces for people that really need easier access.

Do not use!!! I ordered medication from my online pharmacy and had it shipped overnight since I was…read moreonly in town for two weeks. My pharmacy shipped it via FedEx (which I was unaware of) and the UPS store sent it back because it was not shipped by UPS! I spent $50 on shipping and have no refills of my prescription left. The UPS store did not tell me that it had to be shipped by UPS in order for them to accept the delivery; however, they accepted another package for me which was shipped FedEx!

I love this location. They are not always fully staffed, but they are extremely friendly and…read morehelpful. I go here since my work is right around the corner and am always taken care of promptly and with a smile!

Stop smashing boxes it has medical supplies in some of my packets are destroyed. If it's smashed…read moreyou report it so it can be handled in a professional way this is why postal services may end up out of business.

I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

I feel like they swindle people by not explaining the situation. Paid for something that was…read moresupposed to be delivered on sat ( two day delivery, mailed out on Thursday) when i specifically indicated it needs to be delivered 2 days... we checked and cheapest was FedEx. We did have weather delay which i understand we can't do nothing about mother nature but package kept getting delayed. Still not delivered on Tuesday even though package was at the destination. The person at the other end had to go to the local center and they explained it was not sent as 2 day delivery. Called the mail center and they are explained it indicates it is a 2 day delivery but when they get delivered is fed ex issue, not theirs and i did not pay for 2 day delivery. That was never explained...I thought I was getting a good deal but apparently I was swindled... won't be using them.... should be honest with people.

This location has a passport office that is open from 10 to 3. If I wanted to wait for an…read moreappointment it would've taken 10 days before they had one available so I decided to risk it and walk in. Knowing how post offices can kind of suck, and lines are similar to the DMV, I arrived promptly at two minutes until 10. The first two appointments were already in line waiting. Promptly at 10, the first appointment was called to the counter and didn't have his paperwork filled out in black ink and he needed to go to the side to fix this. Instead of starting with the second appointment, she wanted to give the guy a chance to fill his stuff out. Since I was a walk in, I walked up to the counter just to verify that 1) they took walk ins, and 2) I had all my information filled out correctly. Everything was in order so she went ahead and slipped me in, rather than waiting until the appointments were completed, since she thought she could do it pretty quickly. Now, remember, this is a government agency. She didn't have to make the effort to try to slip me in, but she did. I was in and out in five minutes. She took her job very seriously, but was very efficient and I was a happy camper, on my way to do anything other than waiting in line at the post office on this day.

Post Office service in this region is the worse, I'm qualified to make that statement since I've…read morelived in 6 other States! Living in Colorado Springs for 13 years now, I've seen multiple packages misrouted from Denver. USPS employees don't scan like they should SO nobody knows where parcel is when delivery date is missed, such is the case with me ONCE again!

Love this location. It is a quite busy for the size but the staff is always super nice despite the…read moreconstant demand. Honestly my favorite UPS option in the springs.

Best UPS store. Everyone is super friendly and helpful. They actually do passport photos like it…read moresays online. The gentleman who did it for me was super considerate. Usually when I go to this location the wait is never super long, and the employees move quickly if they are! Thank you to the kind gentleman who did my passport photos!

I went in and Eileen was totally baller. She was all helpful and I was like, "that's awesome", and…read moreit was. Thanks UPS Store 3693.

Becky & Bill are amazing - always helpful (especially when I needed help with a return), cheerful…read moreand love the candy treats

I went here for two Amazon returns. The staff was super friendly when I walked in. They greeted me…read moreand they were friendly during our transaction and told me to have a great day. I think this is an excellent UPS store and I would highly recommend it for all your Amazon returns or shipping needs!

I'm 70 this year and things are getting harder. I buy most household goods from Amazon. The return…read moreinfo from Amazon was confusing. The young lady that was running the store was so helpful. She showed me my return info was incorrect, there isn't a Whole Foods within miles of me and on one I said I had a box and label and I didn't. I stayed there and reset my refund/return info. In the meantime the store had filled up. She took care of everyone, one at a time, in a timely manner yet no one was rushed. We then finished up my returns. Yesterday I went back again and she showed me how to use the self service area, I would recommend this UPS store over any of the others, she treats the customer with care, especially the Seniors. I will get her name next time and add it.