Wouldn't recommend had problems with them while selling on ebay. I would ask for the cheepest…read moreshipping a women gave me the highest. But I didn't notice at first & left it go since I was an amazing seller. However when it became anything over $600.00 you must report on income tax. I quit. Last week it was my fault not theirs. I had gotten a post office at Freedom not Conway. However Freedom kept all my mail from Aug. 1, 2025 & Conway told me they would not have. I only got a post office because someone was taking mail from my mailbox & after it was expired, I would come home & find it on my table. Robin Sloppy

I don't particularly enjoy the Post Office, especially when you have to wait in line, it's probably…read moreone of the worst things ever. For this reason, I enjoy the Conway Post Office, there is hardly ever a line! It's your average Post Office - except that they are closed for lunch, so don't waste your time going from 12p-1p.

I don't have any problems but every time I have orders they put a key in my mailbox but the key…read moredoesn't work so I can't get in my order so I just leave the key in my mailbox and I can't get my order so I think they need to get new keys because Ken never open open the box where my order is in it doesn't open

We all know post offices across the country are struggling during the pandemic. This one is no…read moreexception. I go here several days per week because I began selling items online during 2020. Most days there are only two people working, occasionally three if you're lucky. I would say my average wait time is 10 in line. During the holidays it was a nightmare to get packages mailed & I waited between 20 and FIFTY minutes in line. They said in December 2020 that they had some employees out with COVID. They do have stickers on the floor for social distancing and just last week they began providing hand sanitizer at each employee window. They have plexiglass dividers between employee & customer. In November and December I noticed several employees wearing masks under their nose incorrectly which I found annoying. Most people on the front counter are wearing them correctly, but occasionally someone comes out of the back to assist and has a mask under their nose but this is much more infrequent now that we are in January/February. Most of the employees are friendly. One of my biggest annoyances was when their self-service machine broke and I was waiting in line for 20 minutes and the employee told me that it was fixed but no one had tested it yet and I asked if I should test it and she said "be my guest". I thought that she would wait to make sure that the machine worked, but she immediately disappeared behind a closed door and I got out of line and tried it and of course it was still broken! So I lost my place in line after 20 minutes and now the line was three times as long, and luckily a gentleman in the middle of the line let me get in front of him. If you are mailing a priority mail package it helps if you go inside and get a receipt if you want it to start tracking within a few hours. If you put it into the metal dropbox a lot of times even if you drop something off at 10 AM in the morning it will not get scanned and start tracking until perhaps even the next morning. Sometimes if I drop something pre-paid priority off before noon it begins tracking immediately as long as I have taken it inside and gotten a receipt. Items go from this post office in Cranberry Township, onto the main post office in Warrendale, before heading to further destinations. Priority mailing supplies are now restocked as of February 1, 2021, but these were scarce in the summer through fall. The parking lot is not very large, and during the holidays it was so crowded that I had to park down in the next business location and walk up. Also the mailboxes do not have a passing lane for people who are mailing letters from their car, and this creates a back up at times although you can exit the opposite direction at the traffic light. They also do passports at this location. Hours are M-F 8:30am to 6pm and Saturday 8:30am-1:00pm, CLOSED SUNDAY.

This post office is absolutely awesome. The people are always so kind and helpful. The people at…read morethis office should train other local post offices on how to treat customers. It is actually a joy to stop at the Crescent post office. Thank you for being so nice.

"That's not my job" is not an acceptable answer when a customer has a problem. If you can't help,…read moreit is your obligation as an employee to call someone who can. Never before have I encountered someone so rude and so obviously uninterested in doing their job.

If I could give this place negative stars I would 100% do so. The guy who works here is wonderful,…read morebut one of the ladies is so incredibly rude every single time I'm in there. Pardon me for not knowing exactly what I have to do and exactly what I can and cannot do to ship my packages. How is anyone supposed to know that the government won't let you use their tape and that you have to use specific envelopes for certain things. There are so many more pleasant ways to address these issues and I just feel like being condescending and rude are not the best ways of doing this job. Seriously everyone should start paying extra to return things at UPS because they are all great people who provide great service.

This USPS store is part of Staples but I've listed it separately as it is both a UPS and USPS…read morefacility making it very convenient for one stop shipping issues (buy box and wrapping, tape it up, and send it off). More convenient that most post offices. f8 and be there.

I have lived in Baden 4 years. I have had to go into the post itself a handful of times. Each is an…read moreexercise in being patient while I am receiving rude customer service. Whether it has been handling my mail delivery, signing for a package, or mailing out packages. Each visit is more unpleasant than the last. I feel I know the names of all my neighbors because I keep receiving their mail.

Worst customer service I have ever experienced. The old guy working here is completely rude to…read morecustomers. You can tell he hates his job and he passes that down to the customers. They would not help me with my issue. The seems more interested in their 1 hour lunch break ( which they close down the office for) then resolving my problem. I dont see how hard it is to look up a tracking receipt number but neither the rude man or the lazy women clerk would even attempt. Simply say we cant help you and made me feel completely stupid for even asking them for help. I would drive 20 mins away instead of visiting this office full of rude employees who dont care about the customers.

Oh, my! This UPS Store was so busy today, yet all of the customer service representatives were so…read morekind and patient! Each took the time to explain procedures to first time customers and treated everyone with respect and courtesy.

Package drop-off was quick & staff personable. Would use them again. They claim to have a notary,…read morebut is never on site.