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    US Post Office

    5.0 (1 review)

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    Photo of Cheri Y.
    4917
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    11301

    3 years ago

    Helpful 9
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    United States Postal Service

    United States Postal Service

    3.0(2 reviews)
    41.9 mi

    The Durant Post Office is great ! I rate a 10 . My…read moregranddaughter moved there 2 years ago for College . Had to call two times both times we were having a problem with her mail both times we were treated with respect and everyone was so kind but better yet problems was handled fast and we received the packages . I should add the problem was not the post office , one was the apartment did not have mail boxes and the other one was our fault but they went above their duties ! Great people and they do their job ! Thank you Durant Post Office, happy grandmother

    I went to the Durant OK PO to purchase an inexpensive scale to weight the claims packages we send…read moreto the VA for veterans. I told the worker that and they sold me a $35 scale. my wife has a $3.00 scale that does exactly what I need. On the 14th I went to return the scale and was told by the same worker he did not know how to do that and to come back and talk to the post master on Monday which I did. At the same worker station he told me to wait while he talk the the lady in charge. He came back and told me the receipt said not returns due to covid. That is bs the receipt states no refunds on stamps and postage. I told them that was wrong and asked to speak to the post mater. the same one he just spoke to and was told I could not. If it was my money I would not give a hoot, but this is for the DAV to work for the veterans and I hate to see arrogance on the part of government employees against a veterans organization. Unfortunately our little city in notorious for having off the wall post masters

    USPS - Entrance

    USPS

    2.0(10 reviews)
    35.0 mi

    Awesome customer service and one of the employees made the visit to the location super pleasant by…read morespeaking to people as they walked in and greeting them friendly at the counter and telling people after transaction to have a nice day. It was an African American guy. The only reason I didn't give a 5 star rating was due to the lack of holiday decor and the cases that usually have different types of stamps to purchase were empty. Whomever is responsible for the location and making the atmosphere pleasant has failed. The atmosphere is not only for customers but for employees also.

    It is really hard to believe this much can go wrong with the PO - but here we are. First mailed a…read moreenvelope/payment mid December 2025 - took inside the PO and handed it to the clerk and sent certified - like they say to do so mail won't get lost. Only going across a couple of states - no delivery by the first full week of January 2026. After a couple of times going to the PO about it and on phone with customer svc a few times - with them continuing to tell me it will be delivered. After about a 6 weeks it was still no where to be found - so at the last minute had to make other methods of payment on line to avoid hefty late fees. Next - ordered a package on line - that package is now lost - not going to be delivered. Was shown accepted by local PO - but they said they never received it. Think is was UPS to PO. So had to reorder that. Already worried about that delivery......Next - was supposed to have two packages delivered 01/30/26 - that didn't happen - this morning they were "out for delivery" - then today at 2:12pm - got notice it's a "weather problem" and not going to be delivered. . Meantime - I'm out driving around town running errands with NO PROBLEM what so ever it is sunny and beautiful out! Roads are clear now - people are out everywhere - so not sure if or when those will arrive. I can see having a problem ever so often - but good grief - this is terrible. I do want to say - the people that work at the front desk of my post office are very nice. But that doesn't get my items delivered. As I was finishing this review - got two emails that said they "attempted to deliver and just missed me " - with 'sorry we missed you. That is BS - they did not come to my home - I have cameras and they did not put in my community mailbox but they did leave paper mail in there today - but just couldn't manage to leave packages. Horrible service by the local post office - they should be ashamed!

    Photos
    USPS - Lied. My cameras show you never attempted to drive down my driveway.

    Lied. My cameras show you never attempted to drive down my driveway.

    USPS

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    US Post Office - postoffices - Updated May 2026

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