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    US Post Office

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm

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    9 years ago

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    Ask the Community - US Post Office

    US Post Office

    US Post Office

    (7 reviews)

    I never thought I'd leave a review for a post office, but here I am, and I am pissed. I went in on…read morea Friday to drop off a package with a designated return label, and to grab a box and some bubble wrap. The young man that checked me out was very nice and helped me purchase my stuff. While he was helping me with my return package a lady came up behind him and told him that he needed to tell me to get back if I am not ready to ship my package out. I advised the lady I was also making a purchase; she rolled her eyes and went back to her own customer. I was told I couldn't mail my return package because the slip was wrong or something. What we. Now on Saturday I went back to mail a different package - you know the one I bought the day before. The lady that checked me out said "I'll have to charge you for this box." I asked her why because I purchased it yesterday and I walked in with it. The woman argued with me about the box being date stamped. She told me if I cannot prove I bought the box she will charge me for it. While continuing to speak to me in a condescending tone I dug through my bag and found the receipt. This woman did not apologize to me. Furthermore, she was ringing me up and could not read the address on the box, I told her the address and she replied "you don't have to be rube," so I advised her the same. She rang me up and then half ass apologized to me. I'll probably never go back to that post office UPS here I come.

    WOW!!! Just WOW!!! EEOC at its finest..... NOT!!! No one wants to do their actual job. Rather,…read moredrink coffee, gossip and ignore customers!!! No wonder USPS is going broke and always looking for a bailout and raising prices!!!

    U S Government

    U S Government

    (2 reviews)

    Wow! I sent a package to this zipcode and there ended up being a discrepancy so i decided to call…read moreand speak to someone (i know! Those of you who know me know that never happens). I might have been lucky but the first person to whom i spoke was the delivery supervisor. I had a pleasant talk with Shannon. She advised me what my best options were and stayed with me on the phone while i looked for the email. She called me back on the number she read off of the caller id box to find out if i received everything i needed or had additional questions. Ok, not sure about you, and this does not include the crew at both of my postal location stores, but its really rare to find this kind of help and assistance in California. "Nobody got time for that!" It was my unexpected delight for the day and maybe the week.

    Tuesday April 19, 2016 I visited the Post Office on East Grand. Male employee unlocked doors at…read more9:00 AM while female employee was sitting at her window with the open sign in view. The male employee was still organizing his money/stamp drawer at 9:05 AM instead of being ready for business at 9:00 AM. Female employee had left her window then returned with a man I assume to be her supervisor. She started telling him she "was tired of being pulled off her job to do other jobs all the time and tired of everyone else doing her job" in a voice loud enough to clearly hear. She then changed her open sign to closed. Another male employee was standing behind the windows. I finally asked if they were going to open for business or not and ended up leaving at 9:06 without anything being accomplished. When I left the female employee was still voicing her concerns to her supervisor. This is very poor customer service especially for employees of the Federal Government.

    US Post Office - postoffices - Updated May 2026

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