September 2021- Firstly, the lady at the counter couldn't seem to figure out what size box to ship…read moremy item in. It took far too long and she seemed set on the dimensions of her measurement, not recognizing that it could fit sideways or otherwise be more compact. October 2021- The woman on the phone hung up on me when I asked if they were a FedEx Authorized Ship Center. She said they had no association with FedEx; FedEx seems to think differently. Don't waste your time here.

Been here a few times to ship packages and notary work . Always friendly fast service. Employees…read morehave always been knowledgeable answering my questions .

Honestly, the only thing I can say is that this company ripped me off…read more I was charged $149.99 to send a package to my Massachusetts home from Colorado. When I checked with the UPS Store here giving the same dimensions, weight, time frame and zip, they said it would cost $104.

Pretty dumpy place...clearly no pride of ownership or professionalism. Better off using Gunnison…read moreShipping.

This is a review for a postal clerk named Matthew, who works at the post office in Crested Butte…read more I was supposed to be receiving forwarded mail from my home address in Arizona, but none was arriving. After contacting the post office in Arizona, with no luck, I contacted the post office in Crested Butte and spoke with Matthew. He looked into the situation personally. Thank you Matthew.

They're not going to have anything you need, won't let you use their tape, pens, etc so make sure…read moreyour package is bubble wrapped, sealed, and ready to go before coming here.

I had a package shipped to a 100% valid address in Twin Lakes. The post office returned to sender…read morewithout any attempt to deliver. When visiting the post office, they just said something was wrong with the address. Baffling and disappointing.

The line is always long, no matter what time of day. That means an hour wait. They have…read morerepeatedly (6+ times within the past few years) sent packages back to the company, and I have lived here for 16 years. If there was a way to give zero stars I would.

Like many others I would not give this post office any stars at all. They are chronically…read moreunderstaffed, customer service appalling and everything is chaotic. I went to pick up mail from my box last week only to find it locked. Come to find out they are pulling down that particular bank of PO Boxes to make room for something else. They have assigned me another box which is also locked, and say it needs to be rekeyed but there is no locksmith to do it. They have no idea when I can receive mail again!!!

I don't normally do reviews like this, but I'm so incensed right now, I have to get it out of my…read moresystem. We're a small business in Nevada, and we had a customer order a large item from us. We shipped it USPS because it was the cheapest option, and the online system had no problem with the address we provided for shipment, and USPS took our money. Today, we were notified that USPS doesn't deliver to that address (no reason given, and it's literally a mile from the Post Office). I called the office in Aspen and was told "it's an area we don't deliver to, and it's being returned to you". I asked why and was not given a legitimate reason, nor was there any explanation why if they don't deliver there, they accepted the address when shipped without question. They could have held the item at the post office and asked the customer to pick it up, which they would happily have done. Instead, it was immediately shipped back to us with no mention of a refund for taking it when they know they don't deliver there. We usually ship FedEx, and if we ever enter an address they don't deliver to, they inform us of that before accepting the delivery. So now our customer is not getting the package on time, and we're out the shipping with no explanation. From now on, we will ONLY ship FedEx or UPS. I would give zero stars here if that was possible.

The new post lady (Angela) is terrific. There are limited hours, but this is a very rural post…read moreoffice. I have to send my mail to General Delivery as I don't have a mailbox. Angela is very nice and helpful. There have been other staff in the past that were not friendly at all. I am grateful Angela is now there and I know my mail will be there when I come to pick it up.

Mailing a package There are 10 people in front of me and…read moreonly 1 counter open. This is RIDICULOUS!! The guy who's being helped right now has been there for 5 minutes. I guess I'll be out of here in an hour! THIS SUCKS!

montose, co usps customer's beware!…read more the montrose, co post office & annex (kyle- supv) are the absolute worst, ehen it come's to incompetence! after only 4 month's of poor service, i had to close my p.o. box, due to the montrose po's incompetence! at 74, i have never experiences such poor service, incl. their employee's non-chalance, when calling out their grave error's. it is shameful indeed, when the post office get's away with beyond poor customer lack of service! i highly recommend the montrose ups store, for excellent customer postal care!