They have always been very helpful and kind...no matter how often I need their help. Great customer service! Wish other places was as good as they are. read more

The African American girl with long weave, really long pointy finger nails was very rude. She was on her phone when I went to the counter. When she decided to get off her phone. She wasn't even willing to help me. She kept talking about "requirements"...I asked to talk the Manager, and he didn't even didn't know what the "requirements " were! read more

A package was picked up at my mailbox by the substitute mailman and not scanned. no idea where the package is. Very disappointed in the Greer post office! read more

On several occasions, we have been home when a delivery attempt notice was left for an item that required a signature. They did not ring the doorbell. I live 20 minutes from the post office, and have to drive there to see if they have the package because the phone number keeps giving me prompts, and will not let me speak to an employee. When I went online to reschedule a delivery, it says I can't select a delivery time because one has already been set up, but will not let me know when. read more

They do not answer the phone, just disconnect you. My package shows the last location was Greer, claiming it is "in transit to the next facility." It has shown that for over a week now and it's about a 90 minute drive from Greer to the delivery address. No information on where the "next facility" is although our local post office said it would be one of two processing centers. I am now wondering just where Greer sent this package and if we will ever see it. read more

They loose packages. We've had two packages that we have checked tracking and they show up in Greer post office. They lost one package and now another is there and it doesn't say out for delivery, when it says it's supposed to be delivered today read more

I went there to get a community mailbox lock replaced. I thought my experience was good. Waited 3 minutes in line, the front desks are friendly and they know the subject well. Same the second time I visited. read more

We moved to Greer almost two years ago and we're still getting other people's mail! When I sent into the post office, the girl at the desk laughed when we gave her 2 envelopes for another person. Turns out she used to live where we live now and it was her mail. Another thing they do is STUFF packages into my mailbox and I can hardly get them out, especially since my hands are messed up from arthritis. I can't figure how they got the package stuffed in there in the first place! They've done this twice so far and the second time I actually had to cut the box to get the package out! They were much better last year so we must have a new mail person. The biggest issue is I've been waiting for a package for a while, I tracked it and it said it was already delivered "at or near" my mailbox. Turns out it was sent to another person on a whole different road!!!! She wouldn't give me the address to be able to find it and she didn't offer any info. On filing a claim. So I have to go there tomorrow to get the info from them that I need in order to file a claim. Good luck to me, right? read more

This post office sucks! They will never answer the phone when you call for help! I wish we had a better post master or manager in this location. If anyone has any suggestions about what I can do read more

Amazingly terrible and they want another bailout. When are they going to learn that the Postal Service is outdated. If their pensions and benefits were not so expensive, they may would have in better shape. The carriers at this office do not care if you get your mail, or someone else's. Time after time, even with tracking they will hold it and mark it in there system as held "at customers request". I choose not to use them as much as possible. What was there Motto? Through sleet and snow? Well, now we don't even get mail in Good weather. Be wary, Talking to postmaster does nothing. They will pat you on the back and "fake" sympathy for you, while laughing behind your back. For instance, one mailman drove all over my septic tank leach field on video and postmaster said "I will talk with them", which they did not. If I owned a business, I would make sure to have the right people in place to make the business flourish. Look how downhill it has ran itself over last 30 years. read more

Good luck getting an issue addressed. I have a package at the Post Office that the carrier so far is refusing to deliver to our office. He put a slip in our box, which I signed and returned to the box for his deliver. The next day, he wrote on the slip, "You have to pic this up at the post office." Why is this? Because the carrier is too lazy to walk it in to the office. He wants us to waste an hour of our time picking up a "nothing special" package from the post office, in order to save him 5 minutes, so that his route is finished quicker at the end of the day. I called 800 number, got case number requesting redelivery (to the office, by the carrier). A Greer Post Office agent calls and I give details. Days later, no action. Package not delivered. I call the local number used to reach me.... .....an automated response about "next available agent"....then ringing, then rapid busy signal with a hang up. I called 12 times. It was 1030 on a Tuesday morning. SMH read more

Don't try to call this post office to solve a problem. No person will answer the phone. Out of 6 tries, not one was answered by a person. The automated system answers the call and says "The next available operator will answer your call". False. The call is forwarded to some extension and rings several times, then gives a busy signal. Not appropriate. If you work for the post office try calling the listed number 864-877-6423. Prove me wrong. This should be fixed. I am not the only one having this problem. communication goes through the carrier. read more

I ship packages weekly the people at front are always friendly and helpful! Fast service don't usually have to wait long

Good luck getting someone to answer the phone. Tried for 30 minutes straight and no answer.

I got a slip for a certified letter. Went to post office the next day, they couldn't find it. Said the driver still had it. Checked with her she did not have it. Sonya called me after I opened a case. Not resolved, not returning calls. I didn't even get an "I'm sorry we lost it". Now I have no idea who was sending me a certified letter. hoping it was not something with a limited response time. read more

Absolutely horrible service! I've had to take off work on three different occasions. Spoke with three different "managers" regarding the same issues. Most recent was Elida. Terrible attitude, Which got worse when I mentioned this was my third attempt to resolve an ongoing issue. I have NO confidence that the issue will be resolved. Rather than apologizing for the inconvenience, I was told "I don't care how many times you've been here, or who you spoke to previously..." read more

If I could give this post office a lower score than a whole star, I would. Instead of delivering my package, they indicated (falsely) that the customer requested that the package be held at the post office. I (the customer) did not request that, and now I can't get anyone to answer the phone to help me. read more

The folks at this Post Office are really terrific. They always try to be as helpful as possible and will keep things movin' along. They're pretty serious but that's ok! read more

Good fast paced friendly and never had a package problem as I order a lot of items through mail due to some inconvenience they are on time everyday Have full trust in them with my package . read more

I give you one star because you didn't deliver my mail today which is Monday December 10th 2018. You came down Fairhaven which is the road beside us but you did not turn on to Cherry Lane and deliver or pick up our mail. We have had several UPS and FedEx trucks today come down our road. Your lady delivered and picked up on Fairhaven as I said so why didn't she turn on to Cherry Lane and pick up our mail as she got out of her vehicle to pick up and deliver everyone else's. Your service sucks. Half the time we get the wrong mail and have to deliver it to our neighbors ourselves. Also anytime I have ever tried to call the post office on Pennsylvania Avenue no one ever answers the phone. Maybe I should report you to the Postmaster General! Also when you go to your website and try to send an email there's no place to do it, it won't work. Yeah I think the Postmaster General would like to know the lousy service this post office performs or should I say doesn't perform. read more

Love this post office. Never crowded and excellent customer service