Place is very unprofessional. Gary called a customer an idiot to his coworker right in front of everyone inside the post office. "These idiots think we do everything for them." He obviously did not want to be there and shouldn't continue working there. read more

Horrible experience. Paid for a package to be shipped and 13 days later it's no where to be found. I can't call and talk to anyone about it and I can't look it up online. When I look online it just shows it's been sitting at a facility a couple hours away for the last 6 days. Pod them money for a service, didn't get the service, and then couldn't get ahold of anyone to find out what to do. Use UPS or FedEx bc USPS will just take your money and ghost you read more

I was expecting an order of cards from Virginia. I looked out of my window and saw the box of cards, sitting on my porch in the rain. The box could have been put in the mail box OR behind the storm door. Instead, the box was in the rain. The word thoughtless comes to mind. read more

Usually, I would give the post office a negative (like -2 stars) because going into the facility always makes me angry. Lines are very long, the self service part is usually out of order or has a million people waiting for it and there's one person working. Especially if the white haired lady has walked away and never come back. However, I called the post office today, hoping to leave a message or get some info and it was answered by a very nice man at almost 7 pm. He answered my question and gave me hope in the USPS once more. If only he were working at the front instead of the witch lady. read more

Terrible, terrible, terrible. I get the emails that show when mail is to be delivered. With out question, the mail shows up the day I see it in the email - unless it's mis-directed by the USPS. Today for instance. I recognize my normal carrier is on holiday, but I see three USPS trucks at different times of the day in my neighborhood. Just after 4:00p (my mail usually arrives around noon), I see the driver, who was parked outside of my house -I mean right outside, directly in front of my hose - drive away. I check for the mail I know is to be here, two packages and three pieces on mail and nothing. I immediately call the Findlay branch (number is in my cell phone because I'm a frequent caller) and talk to Jen who tells me she will talk to the driver and call me back tonight. An hour and 10 minutes later (5:30p) I called back and talked to Barb who tells me Jen has left. That can't be, she was to call me back. Barb puts me on hold to see if maybe Jen left a message and unbelievably, Jen picks up the phone. I try to tell her that I tracked both packages and they showed delivered but after telling me that she spoke to the driver and there was nothing left in the truck and then when I tried to interrupt to tell her that the packages are marked delivered, she put me on hold (some sort of passive aggressive tactic no doubt). I call the number on my other phone and Jen answers...so she tells me she was simply transferring me to the other supervisor, Barb. Um, ok. Sure. I give Barb the tracking numbers of the packages and she tells me that they were delivered at the corner of the house. I looked, no packages. She then tells me she will send a different driver out to look. Apparently he did come because a half hour later I got a call back from Barb (by the way, NO ONE will give me their last names) to tell me the driver found them at the neighbors on their porch. The driver just dumped them on my porch and ran away so he wouldn't have to apologize apparently. I asked about the three pieces of mail - "well, just because it shows up in the email...." which is nonsense because every other day, I mean EVERY other day, if it's in the email, it's in the box. So now I wait for the Post Master (Jill) to call tomorrow. I'm sure I'll here that it was the carrier's second day again which means absolutely nothing. I wonder if that excuse would work if she went in for surgery and the doctor amputated a toe instead of replacing the knee. Well, it was his second day...deal with it. Look, it's not a tough job. You match an address on the envelope with the number on the house. If it matches, you put it in the box. Didn't we learn that concept in kindergarten? Remember marking the picture that didn't match? So much for accountability. read more

Absolutely horrible department. I receive daily emails through informed delivery. When a piece of mail failed to show up I called and talked with Duane (supervisor). Explained that item missing was a sizeable check. Seemed indifferent but said he would contact carrier and call back. I returned a call to office later that afternoon to find that Duane left at 2:30. Jen had no interest in helping, told me to call Duane in the morning and hung up on me (several times - apparently I was yelling). Called back Saturday AM and talked with Duane. He advises that he left word with afternoon supervisor (I assume he meant Jen) to follow up. I continue to wait. Post Master (Jill) seems to be out of the office frequently so I have to wait until Monday to talk with her and likely not get any real action. This is just so typical of a union environment, and then add Federal Government to the mix and you get in action at it's best. My carrier (Jeff) mis-directs mail frequently so likely my mail will show up sometime having traveled through the system multiple times. read more