I went in on the 17th and the lady at the desk was so helpful and friendly. I really appreciated…read moreher!

They never have a set policy for delivery of packages. Sometimes it comes to the door sometimes you…read morehave to pick it up. Which one is it today? Guess. Even when they don't deliver packages and ask you to pick them up you have to wait an entire day because the truck carrying your package hasn't made it back to the building and it won't before they close. There goes the expedited shipping you paid for.

There were plenty of employees who were very helpful when I went in to drop off a package, and no…read morelines to stand around and sigh impatiently in. I was in and out of here super fast and I couldn't help but notice banks and banks of P.O. Boxes available to rent. There is also plenty of parking and it's easy to get in and out of here.

I ship hundreds of packages a year through USPS, all the same way, and it's never been a problem…read moreuntil today. Instead of getting customer service , I was told it was my responsibility to know all of this already. Completely unhelpful, beyond hateful, I guess they just get paid to handle mail, not be of actual assistance

If there's a US governmental agency that needs a complete overhaul it's the US postal service. And…read morewhile I haven't seen a friendly or efficient post office in years, the location on Chestnut Expressway is THE WORST. Every clerk appears to be a charter member of the Sourpuss Society and if you need anything but stamps or to mail a letter (neither of which requires a person), you're screwed. I frequently drop packages at the UPS Store and FedEx, and the employees are courteous, friendly and helpful. Maybe the post office posse can sign up for some training in customer service.

Someone running it who is not a total disaster. I never get mail anymore unless it's through…read moreAmazon.

What post office goes months without having stamps? The Ozark, MO posting office does! So…read moreaggravating! I gave them two stars because I like their employees! Otherwise it would have been none!

We're 12 deep in line with 1 service window open. Monday 11.24.25 12:30pm. A holiday week?read more

WARNING WARNING IF YOU MAIL out of SPRINGFIELD MO IT will take between 21-60 days for it to just…read moreget SORTED OUT OF SPRINGFIELD MO. The remaining parts of the USA its 24hrs. they have the LOWEST SCORE OUT OFF ALL USPS OFFICE FOR 2024. EVERY POST OFFICE IN ALASKA GOT THE MAIL OUT FASTER. LOL I MAILED A LETTER BACK TO ME ON NOV 1st. it got delivered in Feb 20. Mailed Christmas cards out in October. Out of 118 0 got them before Feb 1st. It takes months to get a package delivered. Ordered some supplies from China. Took 2 weeks to Get from China to Springfield. Took Springfield USPS 186 days to get it to me. THIS IS NORMAL AS OF 2024. 2023 and back 0 problems 2024 they started on dat one.

I called this Post Office long distance to follow up on the status of some boxes I had shipped to…read moreMissouri. "Mickey" answered the phone and was extremely helpful, going out of her way to answer all of my questions and track down any information she could find. THANK YOU very much! Shar O South Carolina

I can't say enough about the amazing staff! I have to mail large items frequently to different…read morestates and the employees are so kind and personable. They always have a smile on their face. They make suggestions for best transport and price. They are very patient as well. I rarely see a line but the odd times that there was a line, they made sure to greet each customer and make the wait seem like nothing at all. They are super quick and even the mail person that comes to the house is extremely nice! They truly seem to care about what you're sending and receiving.

The carrier delivered my package to the wrong address even though my package had my correct address…read moreon it! He admitted he did. When he went back to the house to get the package they delivered to the wrong address they told him they opened it up and gave it to there granddaughter. The post office won't do anything for me because the company I ordered from offered no insurance. I'm paying for their mistake. And also... it is illegal to open another persons mail!

Soooooo I'm about at my wits end. I buy and sell online. I s been lucky enough to become somewhat…read moresuccessful at it and become a stay at home mom. I just moved here to Nixa last month. This ;today) is the 7TH TIME I'm gonna have to load up my newborn, my 1.5 year old and my 4 year old to go take my packages to the FREAKING post office... because the post man is an idiot. I even left an empty WHITE box in the mailbox, WITH the flag up stating that, My Packages are TOO Big for the Mailbox, and it's raining, so PLEASE grab from porch. This dude... read the box. Put it back in the mailbox w my mail, put my flag down... and left. And guess what....(see pictures below) the baby is cuttin teeth, my four year old is crying because of 'growing pains' and my 1 year old.... Hell I don't even know where he's at right now.... but SURE!!! Let me do your job for you!!!

I cannot deal with our postman or their office anymore. I've been trying since the 21st to get my…read moresons bday & Holiday gifts. Since Mom's passing the mail def got overrun which we apologized for and started adjusting right before they quit delivering our mail WITH NO WARNING. Also decided to do this the WEEK OF CHRISTMAS WITHOUT WARNING. So we called them that week, well they're wanting us to move our almost 30 year old mailbox. Which I'd like to point out, I'm not a difficult person and I've managed companies throughout my twenties, so I respect regulations BUT this was unprofessional and honestly gross on a human level too. Soooo idk why they didn't let us know during the 4 months the mail piled up or why they waited until the week of Christmas to stop delivering w/o notifying but we decided to drive to the office on the 21st to see what was up. We explain to them we'll try to get our mailbox up for them but its just a couple days before the Holidays and we had no way of preparing for this. The ladies in the office reassure us they'll make sure we get our mail and we are still getting 2 weeks of delivery before he can just stop like he is. NOPE! My son stands outside trying to wave this guy down and he just drives right past. So we call them this time. They tell us they do have a package for us and we can come pick it up the next day, the 23rd which is my son's birthday. Well I would but we had a snow storm and we couldn't drive out there. Well the ladies in the office reassure us again that not to worry they'll make sure this guy delivers our package. Still NO. So we had to wait til today, after the holidays, to go pick up our package. I just tell them to please send back to senders, so we can just go through FedEx or something else. Well now they're trying to act like they don't even remember having a package even though we were told our package is there. Small town community? I think not. Asserting dominance in your government job on innocent people? Yeah thats not how we work together out here in the country. This was a completey unprofessional disaster on their end.