I don't think I have ever been this outraged before writing a review.
I purchased an $700 amazon camera and the delivery man decided to leave it hanging on the most extreme high wind day to practically ever exist. I am not even a fraction upset at this poor judgement call from the delivery man as I am to JOHN, the manager who works here.
I was told to speak to him since he NEVER called me to let me know what was going on. (I came in 4 separate times to see what was going on when my package look up said "delivered" but was not there).
He opened his door already full knowing the situation and was in defense mood right from the start. His integrity as a person and as someone who is overseeing his staff and suppose to be there for customers is truly atrocious. He looked me in the eyes and told me he didn't think it was windy. Both staff told me it would be crazy to think the delivery man would leave it hanging when it was that heavy of winds. He told me I was being "rude" by being upset he never called me back and that this even happened. A $700 package !!!!!!!!!
He told me he was "busy" and couldn't call since YESTERDAY. He is an absolute coward, irresponsible and should NOT be in the position he is in if he can't take any responsibility for his staff.
John, I hope you are reading this and I hope you learn what your role is in your job. I hope you care more for people. I hope you have more integrity in your actions. I hope you learn how to communicate. I hope you figure out why you have to constantly be in defense mode and I hope you heal. You truly have failed more than just at your job. But as a kind person as well. read more
