I asked FB friends for a place that had quality products and service for mani/pedi's, a few said this place was great. One friend has been coming here for 20 yrs. I didn't have a good experience the first time, as the "dip" that is supposed to last a very long time cracked within a few days, and my toe nail polish began to come off within 2 days. Let me remind you that I was at home, in my home, not doing any hard work, as i was preparing for a trip to FL. If I did dishes, i put on heavy latex gloves, I did not stub my toes, nor go outside. I've had a lot of pedis and the polish from all different places can stay on for months....this started falling off in two days. You can't tell me that is a quality product, especially when I wan't doing anything but pampering myself. I was told to go back as they would want to fix it. They said they would do the mani again, but would not a pedi. I had my daughter with me and we both decided to give them a second chance on pedicure. We both got the most expensive pedi, which included everything, we were excited about the callus removal, but were deeply disappointed as they didn't do much more than others getting the cheapest pedi. My daughter showed them were her heals were rough, I asked if they could do more for my big toe calluses, and they didn't seem to really care. Then when it came for a design, we were thrilled to know that was included in our pedi. Disappointed again, as they asked "what design would you like". We asked "what do you have or do?" They said nothing, you have to tell us...ugh...my daughter said "some swirls". They didn't understand so they told us to look on google, so we did, we picked out normal everyday designs, and they just sat there. I finally said "do what ever you do". Without going on another page, we were not happy with results. The expensive pedi my daughter and I both ordered was totally different by who was doing it. The young gal my daughter had did an amazing longggg hot stone massage, that I couldn't wait to get after my dip nails. I had a young man who did jerked stones around fast and abruptly and ended in a few minutes. I had high hopes, but will not be back. (I tipped 25% first time hoping they would do a good job, but the tip didn't help get quality service either. Most of the employees were kind, but that didn't help a product that came off within days of doing everything to protect them. My daughter didn't want to go on our trip with the terrible design job they did on hers. When we got to FL I had my redone asap, as the "dip" cracks and is so thick it was snagging my clothes. read more