If your not using Ben, you are doing yourself an injustice…read more First go to your own Bank. After a few minutes of hand wringing and wanting to put a pencil in your eye, calmly walk out and call Ben. Ben listens, does his due diligence and works with you to find the best possible solutions. He wont waste your time, your money or your brain power.

Ben helped me get my 1st home!…read more He was hands on during the entire process. Walked us step by step through everything. Answered all my silly questions that I had since it was my 1st time purchasing and explained everything in terms that anyone could understand. Ben is extremely professional, personable, honest and trustworthy. He makes you feel like you're his most important client. How can you go wrong with using a loan company that puts its clients 1st? You Can't!

This is my second mortgage with Renee Stuart. She is honest, reliable and fast. She had my loan…read moreclosed in a little over 2 weeks!!! WOW!!!!! And everything was just like she explained. I trust her and her staff of great processor's.

Great experience. Professional approach to each case. Responsive and attentive staff. I recommend…read moreit to everyone

I had a serious issue with unauthorized withdrawals from my account, and Matthew Newmarker at One…read moreNevada Credit Union went above and beyond to help me get everything resolved. I was extremely stressed about the situation, but he took the time to explain everything clearly, helped me secure my account, get a new card, and most importantly, helped me get my money back. He was professional, patient, and genuinely helpful throughout the whole process. It's rare to get customer service that makes you feel like someone actually cares about getting the problem fixed, and Matthew definitely did that for me. I really appreciate everything he did and would absolutely recommend asking for Matthew if you ever need help at One Nevada. Thank you again!

I had a fantastic experience refinancing my VA loan with One Nevada Credit Union using the VA IRRRL…read moreprogram. Anthony (Loan Officer) and Rowena (Loan Processor) team was responsive, and made the entire process quick and hassle-free. They secured a lower rate, saving me $$$ each month. Highly recommend them to fellow veterans!

This one is for David, our mortgage broker who pulled off…read moreour refinance in July. Without having to go into detail, we were declined by another lender and chances of our refinance being approved were slim. We had given up when David called and told us that bank number 20 had given us a green light. The funny thing is that most banks that had declined us weren't up to date with guidelines, all 19 of them! Only one was aware of a recent change that made our refinance possible. It wouldn't have happened without David's determination, his refusal to take no for an answer. We saved quite a bit on our monthly payments and it's only fair that we share our experience with the public. Thanks, Dave, you're a friend an important adviser to our family!

Steve Lone provided a singular connection to my needs as a refinancing client. Steve provided my…read moreinitial loan on my present home and was uniquely qualified to connect with my past. Steve, once again, is solidly professional, but very caring in assuring client satisfaction. We processed all that was needed through emails, the notary even came to my house. Steve not only got me a lower interest rate, but I was able to get revenue to pay off all of my high interest credit cards! I'm starting off 2026 with much more money for dog toys! The fur babies thank you Steve!

I have done 3 loans with Mark McGarry and he is always amazing to work with. Very communicative…read moreand walks me through all steps. Not to mention puts up with my incessant calls. :) Overall, amazing to work with!

I was introduced to Mark McGarry and his wife Leslie through a realtor that he works with on a…read morereferral basis. Mark was very polite and welcoming on the phone, often ending his conversations with cheers, as he had an English accent. Mark had me reach out and speak with his wife Leslie McGarry, who apparently was or is the one who handles loans at their office, which begs the question: what does Mark do? After providing my entire financial history from the past 2 years online, I waited to hear back from either of them with some kind of progress report. Sadly, they never bothered to get back to me. When I got around to following up with Mark, he never got back to me. I then reached out to his wife Leslie and expressed my disappointment with the way they had treated me. Her response was "I am so incredibly sorry. I was out of the office on an emergency family matter. This is in no reflection of my level of service. I will follow thru with everything as we speak." That was on May 20, 2019. Today is June 10, 2019 and I have yet to hear back. So much for her "level of service". This has been a very bad experience for me and I cannot recommend using these folks anytime soon. As an aside, the realtor who recommended them also ghosted me for no apparent reason. I can only assume that I was not a big enough fish for them and instead of doing the right thing and letting me know they cannot help me, they simply ignored me instead. Let my experience be a warning to anyone considering working with Mr. & Mrs. McGarry.

I was contacted by Vincent at Lione Capital while I was looking for a broker to help with the…read morepurchase of my new house. Vincent was highly engaged from the start and worked diligently to get the financing correct. My situation was complicated so it was immeasurably important having someone who was engaged and knowledgeable about the various loan options and processes.

I was contacted by these brothers and at first they were very friendly and seemingly helpful. I…read moreprovided everything needed within one day and was told everything was moving along. The first red flag should have been when they ran credit without giving me a heads up. I was willing to let that go. Disclosures were sent to me twice which I signed. All of a sudden in the middle of the process without any notice there was a slight delay in their communication. I was then told that they were in the middle of changing companies and that's the reason why. When I asked about the changing of companies and why I wasn't notified of this I was told it wasn't going to impact me at all and in fact it was going to be a better process and refi. It was even going to save money. I was told a 3rd set of disclosures weee going to be sent, which never came. Day after day and week after week at this point I was told there would be an appraiser contacting me. Each time this did not come to fruition. Days and days went on and it seemed somewhat strange that the once communicative Charles was now MIA. Eventually I reached him and he told me he was also going to reach out the same day, what a coincidence. At that point he told me that the old and the new company were both now having separate issues. One was with the fha and the property and the other with DTI. I provided what I was told would be very helpful for the type of loan issue and that I would hear back by noon the next day. The first company also ran credit and apparently didn't calculate correctly. So that was another mistake....Guess what, not only did I not hear back the next day, but 4 days later I still had not heard back. I reached out to Vincent with no response. Charles later texted back saying he was sick and that he was sorry but they couldn't meet the required timeframe and that they were doing their best. I let him know this was not how to handle this type of situation thru text and he said he would probably feel better and would contact me the following day which again he did not. At this point I reached out to the supposed new company and I'm waiting to hear back from them. Something is fishy and I will be reporting them to the BBB. I tried multiple times to resolve with them directly and they stopped responding. Maybe Vincent is sick too. Never had an issue such as this in my life. Btw: Lione Capital website is mysteriously not working. Apparently they are between companies, so I was told, and they are now also working with West Capital Lending. Calls left with them were not returned. My property management company told be to beware of them after he talked to them and he was right! Do not work with or trust these brothers. Something is off for sure.

This is my second time working with Julie, and once again she exceeded my expectations. She is…read moreknowledgeable, professional, and truly goes above and beyond to make the loan process smooth and stress-free. She was always available to answer my questions, kept me informed every step of the way, and made sure I understood everything. Her dedication and outstanding customer service are why I came back to her. I highly recommend her to anyone looking for a trustworthy and reliable loan officer! (From: Tuyen C )

Julie provided outstanding service throughout my refinance and mortgage process. She was proactive…read morewith prompt suggestions, incredibly organized with documentation preparation, and followed up frequently to make sure everything stayed on track. Her attention to detail and responsiveness helped the entire process move smoothly and efficiently, allowing us to get the house as quickly as possible. She even sent a thoughtful gift to celebrate our new home, which truly showed how much she cares about her clients. Julie is friendly, knowledgeable, and genuinely helpful. I felt supported and well-informed every step of the way. Highly recommend her services!

If you want mortgage lending professionals who pride themselves in exceeding your expectations,…read moreEvergreen Mortgage is the lender for you! I cannot express my gratitude enough. They truly knocked the ball out the park with my mortgage loan. Thank you all again

5 star service all the way! I was referred to Evergreen from a Vegas realtor and I was soooo happy…read morewith the referral. Scott Reynolds' team is absolutely AMAZING! Kelly and Scott did a phenomenal job keeping me in the loop every step of the way. They are quick to respond, personable, and most definitely RELIABLE when communicating the paperwork process. They were never pushy and let me submit my docs once I arrived in Vegas. The whole process was amazingly quick. Both my realtor Pritika Jain and I just couldn't believe it! I will certainly use your services again in the future. I recommend them 100% to anyone looking to getting a new home loan!

Absolutely terrible experience. We started with the loan officer Michael Powell who got us a…read morepre-approved letter for a loan amount above the agreed sale price on a property we were closing on. He further delegated our loan file (co-signed with a family member) to other officers who further stacked up requirements on our loan file last minute..super annoying. This included asking for Verification of Employment (VOE)/Letter of Explanations(LOE) that should of been done before pre-approval quoted from those in the industry. We had good credit scores(both 700 and up), a down payment in the 5 figure amount, and both full-time jobs ready to show for the loan but we still got denied. The reason for denial was bullshit-it was stating it was over income and hours of one signer but that didnt make any sense since there was another signer to the loan. Further, why didnt he tell us this before pre-approval ? It was also annoying as he kept promoting his ARM product which we kept politely declining... We further granted them an extension addendum 2 weeks after the scheduled close of escrow. During that time, they had the nerve to tell us no even though we thought at that point it was just giving them time TO CLOSE ON THE LOAN. That LO was unprofessional to say the least. He misspelled our names and the intended sale address in multiple emails. I think management needs to seriously look into his employment there. Were currently working on getting the appraisal refund back from them due to lost time and money and WILL NOT BE USING THEM EVER AGAIN. UPDATE: We got our appraisal refund back. Thanks upper management! (might of had to take it out of an employee paycheck ;) ))

I should have read their reviews before applying .... lesson learned…read more I contacted Greater Nevada Mortgage Services to secure a Home Equity Line of Credit. (HELOC) I completed the on-line application and my file was assigned to Liz Kranson, Mortgage Consultant. When Ms. Kranson contacted me I told her I was interested in a $30,000 line of credit. She explained the process and I submitted all of the requested documentation. I then signed all of the loan paperwork and was instructed to open a checking and savings account with the Greater Nevada Credit Union as that's how they would fund the HELOC. After completing all of the paperwork, signing all of the loan documents and opening the requested financial accounts, I learned that my loan was never submitted to underwriting for processing. Multiple e-mails with very little response and nothing but excuse after excuse for their mistakes. Go elsewhere!

Superior Mortgage Lending help me get a great loan with awesome rate…read more My Broker was Alexandra Lee and she help me with my loan, even though I had to change change my loan from Conventional Home Loan to FHA Loan because of the type of home I was purchasing, and still got me a great loan rate. Also thanks to Alexandra recommendation for a Realtor I had a pleasure of working with Karen Feldman a hard working Realtor who will fight for her clients best interest. So thanks Alexandra and the Superior Mortgage team for being professional and helping me acquire a great and very affordable loan rate.

Great company and staff! Honest and reliable! They have assisted me with several purchase…read moretransactions in the Las Vegas area