I can't say enough great things about this dental practice. They will prepare your tooth for a…read morecrown, and put on your permanent crown a little while later while you wait! The same day! They explain everything before doing it! I was nervous because my prior dentist gave gas so I didn't worry about the shots. But I never even feel the shots Dr Bunnell gives, not even in front! Plus they offer implants, periodontal care, root canals, removals, bridges, etc. They are truly full service! The professionals assisting are great and the staff at the desk are top notch! I highly recommend them!

Always quality care! Whether a dental hygiene visit (my hygienist is amazing) to a couple of…read morecrowns done right in office, they are exceptional in all facets of dentistry! Dr Taylor is great! Stacy my hygienist is also amazing! Thanks guys for making my smile brighter and my teeth stronger!

Dr. Adair has greatly relieved my anxiety for dentistry. I've had dental work done at three other…read moredental offices in Kona and all three were just horrible experiences including one dentist who glued my new crown on backwards and then spent the next hour trying to remove it, Ugh! Dr. Adair always thoroughly explains what he is working on which is very calming and confidence building!

Such a lovely staff. I had a really great experience here. Everybody is so kind. This will be my…read moredental office for a long time.

Had a filling to do they did it June 25 today is now July 3 and still my gums still throbbing is…read morethis normal? It was just a filling now when I eat it feels like it's scraping my gum and brushing is little trickier that suction straw was jabbed hard against my inner gum. I am going to the store today to get something to help

Dr . Ault was my dentist in Los Angeles during the 1970's. I was referred to him to repair my…read morebroken front teeth damaged in a skateboard accident when I was 13 years old. I lived with the ruined smile for years. Dr. Ault repaired the spoiled root canals and designed a permanent bridge that I still have today at 72 years of age. His caring attitude and quality work are very much missed.My loss is Hawaii's gain. You won't find a better dentist anywhere!

Great group of professionals , very considerate of their patients , Rachel is great, she'll find a…read moreway to get you in.

Great place. Had an emergency and called at the last minute. It was busy and they couldn't fit me…read morebut later they had cancellation and called me immediately. The sweetest people on earth! Great quality of care, very helpful and thoughtful through the process. This was almost an emergency as I was in a lot of pain and they came through! Very grateful for them and for the team!

Dr. Shaw is now retired and closed his practice. He was great, though!read more

This Dental Practice is overflowing with aloha. Sharon, at the front desk, is so pleasant to speak…read morewith and very professional. Dr. Kelly Shaw is friendly, kind, honest and professional. He really took his time with my exam to make certain all bases were covered, including gum health. Highly recommended. Mahalo for a great dental experience.

I have been a patient at this dental office since they opened. It's so sad to see the guest service…read moreget so poor. I have had services at community centers that have more customer service then This place here. Let's be completely honest, this place doesn't accept any Medicaid, they have a location in Texas and pretty much operates as a training school for dental professionals. No disrespect to the amazing community centers but it's not like they struggling to get insurance to pay them....Yet the level of service is so poor. Let's start with the old Japanese lady at the front desk. She is so rude to everyone. I'm sitting here and she is going on and on with elderly woman who cracked her tooth, basically clowning her about not being financially prepared for her crown that cost over $1200 Mind you I have had a crown myself and thishas been the worst experience with one that can't seem to hold up its end of the deal Maile is the best manager and does an incredible job but who wants to contact a manager for every problem that they have. Like I said the customer service staff is so rude. When you call this place you get an out of country phone line that is so sweet but your concerns will never be addressed because they say they scheduling and send messages over that just never get executed. The people at the front talk crap and tell me you should ask for us directly. But even when you do 5/10 times they'll actually answer the phone. We pay so much for a dental plan, and services here, in my situation I have two private coverages and still pay an arm and a leg. On this island you can't get on a list that's open for new patients, unless you willing to wait 6 months+ then when you do get through your getting scammed and disrespected by the staff. The comment that set me off was when the elderly woman said, " I'm not really prepared for this so if they could call me" then the old Japanese lady said " well no one ever is!" The woman said" I'm on a fixed income so I'm just tying to figure out my numbers".. the worker should've shut up there but she just went on and on saying ya no one ever is, and well you just have to wait then, I don't know how important that is to you but it needs to get fixed.... The patient was asking for advice and the woman just gave the worst advice. Like she actually could've got the tooth extracted and it would've been half the trouble. the patient tried to ask but the worker chuckled and clowned her. So sad to see this happening. To think this worker is probably doing this to so many other patients, misrepresenting the manager and owner like that. She always has wise ass remarks an really rude comments. She's out of control. Unless you want to argue to up for a battle beware of this entitled employee. On a side note the girl with the glasses is always trying to do the most for the patients and really can bring the best out of this place. Aside if the old haole dentist who rather be golfing the other staff are so compassionate. But a couple crappy people really ruin it for everyone. Intimidating your patients isn't a good look. I hope the owners see this and fix that work place. It has so much potential and the good ones are what keeps me coming. But the bad ones really ruin it. I can't with Dr Ellis, Sheryl and jasmine they need to retire But shout out to Dr Bonnivie, Jody, Maile, and all the haole girls who hold down professionalism in that place!!! I'm only here for you

I've been a patient for a couple years at kona coast dental and had no problems. Their website says…read morethey accept kids over one so I booked my son's appointment with them at one years old this year when he had turned two. Dr. Ellis saw my son when he was one, no problems. This year however when I brought my son in for his two year appointment, Dr. Ellis took one look at my son and told the hygienist "I don't do kids." The hygienist stated "well you did last year, it's in the chart." Dr. Ellis responded saying "that must be a joke. I don't do kids. I've never done kids. Is he even going to open his mouth? Did you get in there? I'm in the middle of a root canal." The hygienist was able to look at my sons mouth and do a quick exam before he came. After a couple seconds of trying to take a look at my son's mouth he stated "well that's all I can do" and left. The hygienist was very nice and informative and she seemed shocked that Dr. Ellis would act like that. She could have been the actual dentist in my opinion. But Dr. Ellis was very rude and unprofessional and also, who leaves their patient in the middle of a root canal?? The staff was friendly and nice enough to give me the phone number to an actual pediatric office who can actually handle kids. I just figured since I had no problems, my son shouldn't either. But parents be warned. Dr. Ellis does not do kids. I cancelled my next appointment with this office and was able to book an appointment with another dentist for myself and my son for next year. So long KCDC.

*This review is for both Kealakekua & Kailua Kona clinics…read more The absolute worst. Completely smashed with people all the time, huge staff so no one ever knows what's really going on with your health. It's good if you just have a cold or something but if you have actual health issues needing to be addressed just know that the level of care here is not personal and their 20 receptionists and nurses aids will spoil your privacy health information. The doctors try really hard though, I won't knock them because they do a good job given the environment. *With declining numbers of doctors whom are accepting new patients the community is forced to use resources such as this clinic. Although I honestly feel it is 1star service, I'm stuck here rather than be without a doc. Just forewarning anyone who is considering being a new patient here, I advise u to exhaust all other resources first.

Gary has been my dentist for fully 30 years. I can't say enough good about him. Caring, takes…read moretime, excellent skills, active in Hawaii Dental Society and keeps up with advances in his field.

Went in for my cleaning with Jill :-) The reception staff is very friendly and helpful. Jill was…read morefriendly, thorough and most importantly gentle!!! My only complaint is that it takes FOREVER to get an appointment with the hygienist... ELEVEN yes you read that correctly... 11 months, I couldn't get another appointment until MARCH 2019!!!!

I've been going here for years. They seem to not be able to keep dental techs on staff. Yesterday I…read morereceived notice that all my appointment (6 of them) were cancelled due to the tech leaving. Next available appointment is in March 2027. Unacceptable!