Dr. Sieka is hands down the best pediatric dentist! The office is always so nice, and we love her,…read moreand her team!

Patient came in for a dental extraction. Paid for X-ray and surgeon consult and came back for…read moreextraction. Was told that dr. was not available and was switched to another one with no prior notification. Had to pay another consult fee, given the same information as the previous one. Long string left hanging from stitches. When called about pain and possible infection, was told no dr. on site and to go to urgent care. First appointment would be the following week for a general assessment. When repeated need to see someone only about the sore gum and string hanging (and heart condition which would make infection dangerous), told they would consult with manager about making appointment the following week but never called back. Worst care and customer service ever experienced.

Would not recommend. Communication was terrible. I called to schedule an appointment as a new…read morepatient, provided my insurance information, and was informed that it was accepted. Before the appointment, the office called me twice to reschedule. Whatever. I arrive at my appointment and fill everything out, only to have the receptionist tell me that they do not accept my insurance. What a waste of time.

Worst experience. No one call you to remind about your up coming up appointment. I had an…read moreappointment at 9:00 AM on Monday. I showed up and wait until 9:30. No one was there, even though their office hour is from 8-5. M-F. Their policy is charging you for no shows appointment. You must cancel or reschedule 72 hours in advance. But they are scheduled you and no one show up.

Seeing Dr Garakani for the first time, I received a very comprehensive examination & treatment plan…read more which he thoroughly & patiently explained. As a medical professional, I highly recommend this excellent Dr and staff.

Dr Garakani is kind and knowledgeable. He clearly explains what he is planning to do, and keeps you…read moreupdated as the procedure goes along. I am very nervous patient, but he worked with me and now I'm not nervous going to see him. He explained to me that my procedure might leave me with some pain and swelling, but one day later, I have almost no pain and minimal swelling. By far the most positive experience I've ever had with dental surgery. The office staff is friendly and patient. The office is clean and inviting. I highly recommend Dr Garakani.

See my review at Tropical Smiles Dental. This office and Dr. Nitta herself is very money focused…read moreand really doesn't see patients as anything other than opportunities to cash in. Like the old days. There are plenty of other caring dentists in the Kona area you can choose from, anyone on this Yelp list is a vast improvement as far as patient care than Dr. Nitta. Very old school in the way they want to cap every baby tooth on a kid and drill and cap healthy teeth to maximize the procedures they can charge you or your insurance company. Most of what they say you need is completely unnecessary. And you will always pay more than what you expected. ALWAYS. Classic bait and switch tactics. Modern dentistry is patient centered practice that prioritizes the patients dental needs as well as ethical business practice. You would never go to a mechanic that always told you was what was wrong with perfectly well running parts on your car when all you needed was to patch a tire. You would never go to a mechanic that charged you for $1000.00's of dollars for all new everything, when all you wanted was a brake job. WELL, my car seemed to be running just great before I met you... Please spread the word that Tropical Smiles Dentistry in the Pottery Terrace center is NOT the place to go for your dental needs. Your teeth are important, go see someone who understands that over how much money they can squeeze out of you. Let's make sure they change the way they do business or put them out of business altogether, ethics and care over the mighty dollar.

We are a family of 5 and have been patients at Tropical Smiles since 2008. With 2 adults and 3…read morechildren. We think Tropical Smiles and Dr. Melissa Nitta to be Best of West Hawaii! The truest testiment - is that my kids ask me when is their next dental appointment. This is because they enjoy their visits to Tropical Smiles and with their staff. We have always received great service, know exactly what our treatment options are and the cost of such treatment! This is a dental office that truly cares about their patients! Friendly, honest and fair!

I initially went to this office because they accepted my insurance . I had several negative…read moreinteractions with this business . One was a dental hygienist who actually made my mouth hurt for a week after the cleaning and gave me a recommendation for water pick use that was ill advised and I ended up with severe gum recision within 3 weeks of that cleaning . Secondly , our insurance was delayed being consulted until right before my husband's oral surgery . We were verbally told it wasn't covered . My husband paid the bill in full. After the surgery our insurance sent a statement saying we should have received a discount which was about 50% because we were members of that insurance . The office didn't honor it . Thirdly , almost every appointment we had with them had the time and/ or date changed from the original appointment . I do not recommend this dental office .

The customer service was so bad I didn't get to go to my first appointment. Thanks to their…read morereceptionist Asia.

I've been in dentistry for over 20 years and have probably worked with a hundred dentists in many…read morespecialties. I've temped, worked at a teaching university, worked for a prosthodontist who lectured and held training courses for dentists from around the world. I'm still assisting and could get free or discounted work, but I choose to see Dr. Yokoyama. He was spoken highly of by dentists and I never heard anything bad about him in the dental community. I have referred many people to him. A former dental coworker and my boyfriend also go to him. The exam and cleaning yesterday were actually cheaper than they would've been at the corporate office I work for, and they still offer travel supplies if you like (some offices discontinued that). A dentist I had worked for had offered to do crowns to fill some spaces between some of my upper front teeth, but I wanted to be more conservative. Dr. Yokoyama did beautiful fillings on those teeth instead. My boyfriend had a tooth perforated during a root canal by a local (retired) dentist years ago, so the results of that were needing to have the tooth extracted and replaced with a dental implant and crown. An oral surgeon did the surgeries, and Dr. Yokoyama placed an implant crown that is cosmetically and functionally great. The front desk has always been responsive and accommodating to us. They get pretty busy (like all offices now), but even so, they are calm, professional, and friendly.

The professional team at this office was great, being fearful of all the work needed this office…read moremade everything very clear and did everything they promised at a price that could not be beat. I would recommend this place to anyone that needs full mouth replacement 100%

Everyone is super friendly and Dr. Li is very helpful and really cares about his patients. I would…read morerecommend anyone who is hesitant of going to see a dentist to go to Kona Ohana Dental they make you feel welcome and help to ease your fears.

I had my teeth cleaned today at Kona Ohana dental. I could…read morenot be more pleased. It was actually a nice experience. Maria, who did my x-rays and teeth cleaning was so good and thorough, I could tell she was very experienced. The staff worked like a well-oiled machine, not a minute, lost. I'm not saying they were pushy or anything like that they were all very friendly and helpful. I look forward to my next appointment.

Absolutely awesome staff! Very compliant n well organized! Appreciate the care very much!read more

Avoid Huy Q Pham and this clinic in general. He was allowed to work on me even though he wasn't…read morepart of my insurance, HDS. This is called "insurance fraud". He moved from Texas 3 months ago; had 2 court cases there for his malpractice. Keeps damaging peoples teeth in Hawaii. This clinic is a shady business. They are managed by some organization in Texas, they keep shuffling their staff from there to Hawaii. Avoid at all costs!!!

My wife and I have been patients of Mark and Anne Marie for many years. His analysis and repair…read moreare great. Her cleaning and recommendations have kept our teeth in great shape. I wholeheartedly recommend their professional dental care to everyone! Giovanni & Lois Paciello

From the owner: Dental Care for the whole Family Routine Cleanings and…read moreExaminations Periodontal Work Cerec Crowns Resin Fillings Root Canals Extractions Etc.

He took the time to make a appointment to extract a tooth he is a very good dentist I would highly…read morerecommend him to family as he did something my insured dentist couldn't do so yes I had to pay out of pocket and I could of get reimburse from my insurance but I hate the hassle so I just dealt with it. But overall he was the only dentist who was willing to work on it. That means allot

I am very satisfied with the quality of the service provided by Dr Toguchi The office girls…read moretreated me with respect an provided promt timing for all of my appointments. I recommend this practice for all of your dental needs.