We are visiting from out of town and desperately needed a vet for our Havanese that could not stand or walk. A week earlier she had dental work done. We think possibly something happened after sedation that caused these issues. The staff and Dr went above and beyond our expectations to assure us what he thought the problem was. Unfortunately the problem would not get better and she was in a lot of pain. With the entire family together, we made the decision that Venus would be happy on the other side. The peaceful room was wonderful. Relaxing for Venus as well. No rush to get this over. They allowed us plenty of time for our final goodbye. The candy kiss jar was such a treat for her. No more diabetes, no more blindness, no insulin injections, just peaceful sleep. Thank you so much for your kindness towards us in this most difficult time. The Tate Family read more

UrgentVet - West Orlando - Veterinarians Near Me - Ocoee, Florida

I took our puppy to UrgentVet and they were wonderful. The wait was long but we understand and the vet tech was so kind and kept us updated throughout the process. My puppy had to have an uncomfortable test done in the other room and I overheard the staff cheering her on and telling her how good she was doing. They gave her lots of love and pets, which made a hard time for a sick puppy a bit more bearable. They explained what was going on with her in detail and provided thorough discharge instructions. They also call to check up on your pet after visits and have a second opinion guarantee where if you feel like they aren't getting better, you can bring them back and they won't charge you for a second exam. Hopefully we won't need to be back, but if we needed to we would definitely come back here highly recommend. read more

Have an emergency? All4pets is a short drive away. From a $135 exam fee, a total of over $700 for radiographs to rude doctors and technicians. Plenty of other "emergency" hospitals to take your loved one to. Save yourself money and the miserable interaction with staff. PS The doors are not as thick as you think, when you leave the exam room, the clients can hear you. read more

We have had to use UrgentVet a couple of times for minor tummy upsets and things like that with our dogs. Recently, we had a fairly major event and had to use them for end of life services for one of our elderly dogs. I cannot say enough good things about how kind, compassionate, caring and patient the team at UrgentVet is. They have a room specifically designed for end of life services...it was quiet, comfortable and private. It was a very honorable space to say good-bye to our beloved dog that we had had for over 13 years. As difficult of a night that was for us, the team made it as comfortable as imaginable. We asked to have our boy cremated; he was returned to us in a beautiful wooden box with a lovely note from the staff. I highly recommend! read more

I took my chihuahua there Thursday night to be put to sleep after a bad seizure left her neurologically damaged. They were wonderful. Took us to a private place that was home like . Brought her back in to us after placing the IV on a dog bed. He explained everything while I held her until the end. I would highly recommend this urgent Vet. read more

UrgentVet - West Orlando - My sleeping chihuahua - Veterinarians Near Me - Ocoee, Florida

Terrible experience at this Urgent Vet. Do not bother bringing your pets here. They do not have a veterinarian on location and their customer service is atrocious. Doris was not helpful and made sure I would never bring my pet here again. read more

I took my beloved cat Hannah to them because of a bleeding paw. She Is hard to get in carrier so as soon as I was able to get her loaded I had to go somewhere where I didn't need an appointment. They were so compassionate and non-judgemental. They found the problem and fixed her up! I would definately use them again. read more

Do not go here. This clinic had me book an appointment for my sick pet, only to tell me after I arrived that they had no doctor available and could not see my pet. Instead, they casually suggested I drive to their Lake Mary location to be seen there. This was completely unacceptable. I had already driven to this location with a sick animal, wasting valuable time when care was urgently needed. There was zero communication beforehand and no regard for the stress or urgency of the situation. This level of disorganization and lack of compassion is alarming for a veterinary practice. I would strongly recommend avoiding this location if you value your pet's health or your time. read more

02/2025 Visit: My dog was peeing blood. My primary vet said to come here due to it being a Saturday and no availability at their office. I made an appointment online (go online it's fast to make an appointment and save your spot in line essentially) at this ER vet. I was walked back to a room immediately. The staff did as much as I could afford at the moment. I appreciate their empathy and time. read more

Wonderful, caring and friendly staff! They look out for the needs of your pet while informing you the best care options. If you come across this review and are in dire need of medical attention for your furry friend I highly recommend. The have lab and X-ray available as well. read more

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We were in Orlando for a work conference. The night before leaving for a conference our dog was sprayed by a skunk. As we traveled south I could tell something wasn't quite right. He was hardly drinking and eating. My daughter called several veterinary practices in the area. We are so glad they couldn't take us! UrgentVet was amazing! All things considered they were quick, addressed the issue, provided medications and we were on our way! Thank you for great service and wonderful practitioners and staff! read more

July 11,2025- we had to take our puppy for an emergency and found urgent vet, and it was the best experience. Treated my puppy very professionally and found what was wrong with him in minutes, thank you for treating us like us family , 10/10 read more

I took my Cat, Lola here on Friday night. They're open until 11pm. I booked a time slot online as mentioned in a previous review. Thank you for mentioning this!! Definitely a pro tip. It basically holds your pets place in line and allows you to wait at home until your time slot. It's not an appointment. I booked around 8pm and the next available time slot was 10:04pm. They notified me around 9:45 there was a slight delay but it went really quick. I appreciated the communication. This was such a great service as I had to bring my daughter with me and as we know kids are impatient. You have ti be buzzed in by ringing the doorbell. The lobby is so clean and smells fresh. Even my daughter commented on how clean it was. They provided refreshments in the lobby which was nice. Coffee, water soda and chips were available. Don't forget to check in at the kiosk. Shortly after we were called into a waiting room. The staff was so nice and treated Lola with care. She was very stressed and they even turned on low lighting to soothe her. Jeanie was amazing! She was so kind and funny. She made a difficult time easier and I really appreciate how she talked me through the treatment and recommendations. I will definitely return again if my fur babies aren't feeling well. Thanks so much! read more

My goldendoodle is prone to ear infections. She goes from showing no symptoms to a raging ten within an hour. My "go to" animal hospital had a crazy long wait so a friend recommended UrgentVet. They offer a super convenient option of signing in online so that you can wait in the comfort of your own home. I requested to be notified 30 minutes before they were ready for me so I was pleased to get the text within 20 minutes of signing in. This place has the highest level of customer service that I have ever experienced at a veterinary clinic. My dog and I were both greeted when we walked through the door. They have complimentary Keurig coffee, sodas, water and snack station. Throughout our visit the staff was informative, thorough and friendly. read more

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$125 to be seen. Treatment for what was potentially UTI was $637. Holding off for our cat to see our regular vet on Friday (tomorrow is a holiday, normal vet back open Friday) Hope this cost review can help someone else assess budget before making the trip and sitting in an exam room for 2hrs. Would only recommend in dire emergencies - this is was not an "affordable alternative." It felt like the doctor was pushing hard to sell us. The vet tech, Doris, was nice. HIGHLY RECOMMEND "PETFOLK" - $49 to be seen & under $20 in meds. Staff there went above & beyond to assist and my kitty is all better thanks to their care. read more

They don't care for your pets at all! Overpriced and if you can't afford the care for your pet they make you feel horrible and give you the choice to put your pet dog if you can't afford! I will NEVER recommend these people to anyone of my friend! read more

Absolute rip off! $700 for blood work and exam, that doesn't include urine test and X-rays. Only to get 'possible infection, need more tests' diagnosis. Are you kidding me?? You take advantage of people with sick pets, charge an arm and a leg knowing people will go for it. I just went to another vet, they quoted me $137 for exact same blood work test, i showed them yours to match. How can you charge $700 for a test and not be able to diagnose after it?? While my second vet was able to do that easy, for a fraction of the price. Absolutely ridiculous overpriced unfair business-minded clinic that only has money in mind, not the well-being of animals. read more

Our male cat was suffering with what seemed to be a UTI and we called several hospitals that were busy, but all of them suggested UrgentVet. We scheduled a time in advance because they get busy as soon as they open at 3pm. The wait seems to be long so I suggest trying your best to book a slot on their website if you can! The whole staff was so friendly and attentive to us, even offered us drinks and snacks. They were also very gentle with our fur baby. We always expect to pay an arm and a leg for the vet and this was no exception. Our bill was very expensive but the staff was conscious of our budget and helped us bring down the cost significantly by only giving medication and basic needs- which I know can not work for every situation (x-rays are always expensive). It's always nerve wracking bringing your pet to a clinic, but I trust this place more than any other one I've been to! read more

Very sick dog that needed attention Appt time was 4:19pm Nobody at the front, its all self check in I would have gladly gone somewhere else if they are running behind. 6pm they told me that they would take me to a waiting room to wait longer. Had to leave and go somewhere else. Stay away, there is nothing Urgent about this place. read more

Called regular vet at 4:30pm on a Friday and they couldn't get my girl in until Monday. They suggested 2 after hour clinics. I knew she had an ear infection and didn't want to wait 2 days for meds. One location I've heard is ridiculous in price so I called this one. Reasonable rates. Yes it's a bit higher than a regular vet visit but you pay more for a human urgent care so it's understandable that a vet urgent care costs more. Checked in online before I left my house & they I was lucky to get there and be able to be seen immediately. Added bonus I was able to stay with my dog which I can't do at her regular vet. Very nice staff. We were able to go from parking lot to discharged in 45 minutes. The visit, cultures, and 2 meds for under $200. I will recommend them to my neighbors for an urgent after hours location. read more

We had to take our dog to urgent care this weekend. It was already a stressful situation and this company and it's people did all they could to make us comfortable. I feel like they spoke for our dog. The doctor and nurse were so kind and gentle with our dog. Now that our dog is slowly on the path of recovery, it gives me a moment to be thankful to those that helped. The staff at Urgent Vet is at the top of my list (with my husband). Other things I liked: -The online checkin was easy -The wait time wasn't bad but we probably just didn't have a more critically ill dog ahead of us -They broke out the expenses before they were incurred so that we knew what we were going to spend financially Thanks so much to everyone at Urgent Vet. I wish I remembered each of your names but yesterday was such a blur. But your kindness is something I will not forget. Thanks, Michael and Lee read more

Super easy and excellent support for me and my cat. Dr. Duffy and her assistant took excellent care of us and was very thourough in informing us as to the issue with my cat. We're getting her meds filled now, and I needed to leave a positive review. Take care and stay safe! Thank you for being open on Sundays read more

UrgentVet - West Orlando - Waiting room featuring my cat, Maya - Veterinarians Near Me - Ocoee, Florida

My puppy swallowed a big scrunchie and I didn't know what to do. I drove to the location without an appointment and they were able to take my pup immediately and help him out. Everything was done in less then 30min and I'm so grateful!!! The place itself looks very nice, new and clean, with a cute little coffee and snack station for the nervous pet parents. read more

We cannot express how grateful we are for taking care of our 14.5 yo golden doodle Langley in his final moments. We were travel nursing in Orlando and every vet was full when our buddy started to spiral. The vet was so kind in talking through options and helping us make the most difficult decision we have ever made. We received some of his hair and his paw print as well as a grief packet when we picked up his cremains. We so appreciate the nurse, tech, and dr so much in spending time with us, helping him pass in the most peaceful way, and in listening to us cry and tell stories. We are so lucky that every other vet clinic was booked that day as the worst day of our life was made much easier due to their kindness and support. We will never forget your kindness. read more

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Dont go here unless its an ACTUAL emergency, which the website states its "not an emergency" place. My dog is having trouble breathing and I waited 3 hours from my scheduled time to be treated RUDE when the doctor finally came in and turned away, which at that time I felt no one was going to even help us correctly anyways. They need to have more than 1 doctor atleast!! I understand things come up but what kind of place are you running? Does anyone care anymore? Not in FL obviously... day 2 of going to a place for 3 hours and my dog not being helped. Do better read more

This vet is for minor issues only. If you need more advanced care, go to a pet hospital.

Today was my first time visiting UrgentVet in Ocoee with my fur baby! I was so impressed with the facility and the staff. They were very caring and we were taken care of quickly and efficiently! I will certainly return and most definitely will recommend UrgentVet with any opportunity! Thank you for your professionalism and the friendly attitude with which we were greeted and treated! I will sing your praises! Joni S and Sadie read more

Warning Maggie was the worse kind of doctor I have ever dealt with I walked in there Saturday because my puppy had a hard time breathing Maggie said I should put my dog DOWN!!! She also said that my dog was having seizures and that it looked deformed!!!! Which was mind blowing to me I was so distraught I just couldn't believe the words that were coming out of her mouth so I asked for my dog and she then told me if I leave she would call ANIMAL CONTROL ON ME!!! How dare you say that to a customer because I wasn't going to be ok with you trying to kill my dog you threaten to call ANIMAL CONTROL ON ME !!!!!!!!!!!!! But guess what my dogs is healthy and doing great !!!!!!!!!!!!! If I would have listened to her She would of killed my puppy a puppy that didn't even need to die your an animal killer I just wonder how many more ppl you do this to !!!!!! I already seen one other person!!!!!! Run run far away from this place !!!! Yes she did call animal control on me and that was all dealt with but thanks to Maggie I had to deal with a sick dog (who is better now) and animal control you should be ashamed of yourself and you guys should be embarrassed having a dr like that representing your company. read more

Everything about this place is amazing!! I brought our year old chocolate Lab here. The staff was incredibly kind, sweet and understanding. The doctor was thorough explained everything and was also very kind. So much compassion from everyone. The check in process was smooth. The facility is extremely clean and welcoming. Highly recommend if you need an urgent vet! read more

Called for an appt at 7pm on a sat nite. They set an appt for me ,but were extremely busy . Kept informing me I was next ... I was there til 8 pm when they were closing before I got into a room . They started taking care of my pup after 8pm and weren't rushing me thru . Took time to evaluate and treat ...left probably at 830 pm . They called me later in the week to check on my dog ...told them it wasn't going as well as I had expected and they told me to come back in at my convenience. They took me immediately when I went back ..exchanged the cone of shame for the next size up and evaluated and treated again ...now all is ok and I got a call again just for the follow thru . Amazing staff...caring...drs are friendly and efficient . I live in clermont and passed two other urgent vet cares to go to ocoee...was the correct decision .if I need urgent care for my pets ..I know where to go now. Thank you again read more

We received excellent, thorough care for my puppy from Dr. Duffy and her team on a Sunday morning in a prompt, timely manner. I felt his skin irritation under his neck from his post-neutering "cone of shame" was something that couldn't wait until Monday (or beyond), but that it was something that didn't quite need to be cared for by an emergency vet. So thankful that this option was available. I checked in online, arrived right on time, checked in on the kiosk was taken back quickly and got to wait in the room with my puppy until they took him back for some wound care. I was provided what I felt was a very reasonable estimate before care was provided. I was given clear instructions and medications for home, and everyone treated my pup and I with kindness and compassion. Even just hours later, the skin is starting to calm down, I feel much better, and so does my sweet boy (even if he left with some doubts about the place). I hope to never have to return, but I wouldn't hesitate to use them again or recommend them to others if needed. read more

I took my dog to Urgent Vet in Ocoee after traveling down to the emergency vet near the Florida Mall only to find it was closed due to COVID. The sign outside the Ocoee clinic said to call the phone number specified and wait in the car. I called the phone number and the gal checked me in online and told me all exams rooms were filled but as soon as a room was open they would call me to come in. AN HOUR later, I still hadn't been called even after 6-7 people came out. I tried to call them and the phone call wouldn't go through. I went in the door and wandered around and there was no one available to ask what was going on. About 15 minutes later, someone came to the door and I went up to her and said I tried to call and got no answer but that we had been waiting a long time. She said their internet was down and evidently it was affecting the phone service as well. They took us into a room and I explained the issue. The vet came in and I explained the issue again. She said she would order a shot for pain and give us a prescription. Then a gal came in and began taking all of the information again but the internet was still problematic. Meanwhile my dog is still in pain. They REFUSED to treat my dog until they could get me an account in their system and they had trouble doing that because of their internet. No paper back up system. I was furious. I was there over 2 hours and my dog suffered all that time. The pain meds finally kicked in about 30 minutes after we got home but I will NEVER go to this "Urgent" Vet clinic again. Inexcusable to make my dog suffer while they fiddled around with their electronics and internet. read more

i came in because my dog was attacked by 2 other dogs and he was attacked again today ive never seen a vets office with a rude doctor her attitude was horrible place read more