This is the absolute worst urgent care in the state of Colorado. Don't expect your Dr, especially Dr. BROCKMAN to accept accountability when they prescribe you bad drugs. My girlfriend had a severe allergic reaction to the the antibiotics and started breaking out in hive all over her body about 6 days into the 10 antibiotic treatment. It took 2 days and us calling 5 times for the office to finally tell us the doctor wont order a different antibiotic and that she needs to come back in to get reevaluated. This is absolutely unacceptable and should be against the law!!!
If they would have told us to come back right away, we could have continued the treatment with a different antibiotic and she would have been fine. Instead, she is now at major risk of getting even more sick because she stopped taking antibiotics half way through. (To be clear, it was the Walgreens Pharmacist that told her to stop taking them immedietly.... This urgent care did not. The very first receptionist had the nerve to ask if my girlfriend could just finish taking the last few days of the same drug and just push through the itching, scratching hives???) WtF???? This world has enough problems without having to worry about American Doctors not giving a shit or receptionists giving hurtful information that could increase symptoms. This is the kind of "Care" we can expect.
Oh, and despite all the screw ups, the first receptionist did manage to send urgent messages to Dr. BROCKMAN through their system, yet it had been over 48 hours and not a single response or call regarding that message before I called back. When I called today, the new receptionist spent 20 minutes just finding her file and then asked what I was calling about. SO rediculous. She spoke to me like i was an inconvenience instead of a concerned family member of a patient. She was very unprofessional and not to drop names but her name rhimes with Michole.
Such a shame she has to now go over 55 minutes to get to the closest Urgent Care instead of this one 5 minutes from my house. read more