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    Urban Decay

    4.2 (6 reviews)

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    Alan Esla, DDS, MD

    Alan Esla, DDS, MD

    4.0
    (44 reviews)
    4.6 mi
    $$

    I met with Margarita, the patient relations coordinator, to go over my treatment plan. When I asked…read moreabout the cost of anesthesia, she told me she couldn't provide that information without rewriting the entire plan. At that point, I had already been there for over 90 minutes and couldn't stay any longer, so I asked her to find out the cost and call me with the information. She never did. My dentist's office manager followed up with their office on my behalf, but no one could give a clear answer. Margarita was again asked to contact me. I called once more myself and was told she was with a patient. Despite multiple follow-ups, I've never received a response from her. The lack of communication and follow-through has been very disappointing and unprofessional.

    My son was referred out to a oral & facial specialist because his wisdom teeth was impacted and…read moreneeded to be removed under sedation. At the first visit I wasn't happy with the front desk girl. I was told that I would have to pay for dental X-rays again since the dental office did not provide sufficient pictures. I wasn't explained why and she just continued to tell me the price. I was a little bit in shock as the dentist office did take pictures. I contacted my dental office and they continued to explain that the X-ray taken was sufficient, but his office requires a full picture including the back of my son's mouth and they don't have the capability to take those pictures. Since he's a specialist (Dr. Esla) he would have the machines to take the proper pictures required to move forward with the extractions. The office is right by MSW. It's nicely decorated inside and it's a lot different than other Doctor's offices I've been to. The walls are painted black and it actually looks nice. Patient rooms are pretty big and the office is on the 2nd floor. All the staff we encountered was super friendly and everyone made my son feel comfortable. Prices were affordable and they offer payment arrangements if you need it. My son said his wisdom teeth extractions weren't painful because he didn't remember it. The process didn't take long at all. I came in at 8 and left about 9:30ish. This office is quiet, they look like they know their regulars. A few patients came in after us and the girls knew them by name so that seemed nice. I called them later after my son's appointment because I forgot to get a note for school and while I was on hold I learned a lot of new things about the doctor. He does a lot of other services to make Bakersfield's people beautiful. I thought that was neat. I would definitely recommend family and friends here. The office doesn't take long at all. They do not overbook and they treat the patients nice. The staff also seem happy which is nice to see. When the staff is happy, the patients seem to be happy too.

    Photos
    After implant procedure. Minimal swelling on upper lip.
    After implant procedure. Minimal swelling on upper lip.
    Alan Esla, DDS, MD
    Oral & Facial Specialists                  &   Rejuvenating Beauty

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    Oral & Facial Specialists & Rejuvenating Beauty

    Urban Decay - cosmetics - Updated July 2026

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