Very rude organizer woman was very snotty and insulted us today. We love this show and we have been to every single one for the last four years! The vendors are great, the crafts are stunning. We always spend at least three hundred bucks here! However, today we had an experience that made us question if the organizers haven't become arrogant arseholes from it all. We noticed the show dates were listed through Monday (AND we were told by several vendors IN PERSON Sunday that we could return Monday, "Hope I see you tomorrow," they all said!) and decided to make another trip! We arrived (with children) to find three women guarding the door, telling us today was only open to business owners. Confusing, considering the dates are advertised through 4pm Monday. We were disappointed, but trying to wrap our heads around the logic of this, barring buyers with cash from entering the building with vendors trying to sell goods.
One of the women, an older petite white lady with short black hair, took a very strange tact with us. "Well, unless you don't live in the WORLD," she said to us very sarcastically, "I suppose you wouldn't understand something like this." My 15-year-old angst-filled niece talks to her parents with better manners than this grown woman had.
I got the distinct impression that she was in charge somehow and perhaps had authority over the other two women, because they seemed taken aback by her tone, and tried to apologetically smile and change the subject. She continued speaking to us in the same way, however. Rolled her eyes at us, and seemed very put out that a family would dare to pester her by planning the day around her event.
No apology for the confusing event dates, no empathy, no understanding, just speaking to us like she thought we must be stupid. Wasting her time. There was no one else in line, and the table was full of unclaimed nametags 45 minutes before close. The hall was practically a ghost town. If they didn't want to let us in, fine. But you DO NOT speak to people this way, in Seattle or any other city. We left feeling completely put down and shocked that anyone from UCU would treat us this way. Really distasteful. The pure disdain in her eyes and voice was shocking. What would it have cost her, really, to be human and kind in that moment? What is she not getting about craft culture to leave her so bitter toward us, her gosh-dang supporters spending our hard-earned cash on her show year after year? Does this unconventional job allow her to act like an adolescent toward everyone all the time, so she's used to getting away with it? Does "Uprising" just mean the right to dispense with civility? So many questions, we are at a loss.
We really weren't that upset about the date confusion. We were upset that no one took even the slightest bit of responsibility, and indeed flatly contradicted us when we tried to tell them about the misinformation we received, instead of caring or being curious how this happened, let alone trying to correct it for the future. All three women acted like it was our fault for not being "In the World" (what adult even talks like that?) And we were most upset at being spoken to like annoying pests in their space. If they had simply spoken kindly and respectfully to us, we would probably have let everything else go.
The reason we come to these shows is for the positive atmosphere. Mistakes are bound to happen when you have an event for three days but try to select what type of people you allow each day. I am seriously re-thinking our support and participation after this catty encounter. I honestly can't believe someone with such a crumby attitude towards patrons could possibly produce such a positive atmosphere. Maybe this woman was burnt out from a bad weekend, maybe the fair didn't make enough money this time, maybe she didn't sleep well, I don't know, but she should NOT be around patrons of the show until she gets the help she needs to act civilized toward the people who make her show possible. Once you start being snotty to one person, or a family, because you think "We're so popular it doesn't matter if I'm rude to one person," your organization is on its way down the tubes, one way or another.
Clean up your act and remember your roots, before your people got this arrogant, urban craft uprising. Once that's taken care of, see about no longer advertising elite events to the general public, only to turn people away at the door. Your system isn't working, in so many ways. We deserve an apology at the LEAST. read more