****Belleville Brides to be******* Before you book with urban collective(the old Greek hall) please read my experience**** My wedding was recently catered by urban collective - we actually booked our special day through the Greek hall(we knew sooo many people who had an amazing experience and food through the Greek hall)- however - months after booking our date and giving a deposit - they changed hands and were leased out to urban collective... that is where my nightmare began! We were assure they would honour the contract and provide us exactly what we already signed up for! Well- it wasn't long that we were forwarded the new menu- with the new prices- new hall rental fee (which was double)- and told they would not offer us a per person open bar rate- qnd simply told "too bad- u can have ur despite back if you would rather" (not an option 6 months before my day) well- I'm going to assume another bride was also unhappy with this- as I received an email by mistake to another bride claiming a lawyer was involved- and that they would honour the original contract- so I also was assured they would again honour the contract. So we went in a met with shawneen (who is the nicest person) picked out our new menu and late night snack ect- worked out the details to sign a new contract! So- short time until the wedding- I received yet another email- saying they due to liquor license- they can't give us the open bar rate because it wouldn't allow- but they could run a tab! So upset yet again- crying to my fiancé for the 3rd time- called the alcohol and gaming commission to find out they r full of shit! So- contacted them again - and they magically found a way to honour it Then the wedding... the prime rib was indeed delicious... everything else- meh... the chicken was soooo dry and cold I couldn't even eat it- I just picked out the stuffing - (all the guests I spoke with said the same thing)- I had an open bar scheduled from 7-12... well dinner ran late serving and took almost 2 hours to feed 130people (more servers needed 100%- to avoid us sitting around waiting for the next course) so the open bar didn't get open until 8pm(limited to certain agreed types) Welllll- by 9pm they were out of 2 kinds of beer and rye! So instead of simply charging the difference for premium beer- they were charging full price to my guests! It was a beautiful day 23degeee and cooled down to 15 by the evening- inside the hall was 28!!! Apparently the air was on! - but this worked in their favour- over half of my guests left by 9pm because it was so damn hot in there!- so the venue didn't have to provide already paid for alcohol to them! A toilet flooded into the main entrance walk way... (unpreventable I know- but still awful) The poutine bar for a late night snack- that was only open for a half hour and my father in law to a rough count of how many people were in line- a whopping 34 people got to enjoy the midnight snack!!! None of which over served! And half of those people did not get gravy as it has run out and not replenished - despite me entering the kitchen to request more!! Within a Half an hour- it was cleaned up and gone! Now let's talk about Tim(owner) And his extreme unprofessionalism!!! He approached me in a beyond rude manner while wagging his finger in my face on my special day telling me I had better thank the venue and acknowledge the staff (which I had just done in my speech) ... umm wow!!! I was in tear on my wedding day- and not the good kind!! Thanks Tim Then... after all said and done... I received a final bill.... 100$ for chair set up! - I paid a lot of money for my decorator (who was my saving grace) to decorate- wel apparently tim volunteered to help bring in chairs with the decorating team- he was told "ohhh you don't have to- but thank you" as he helped moved the chairs- how gutsy- to then try and charge me for "chair set up"!! And 100$$$!!!! And then a bill for wine- wine- wow.. I am realllllly pissed about this! As it was agreed to have the wine served to the tables (it's an open bar- open bottles on the table would just be wasted) this was agreed and confirmed prior to the day! When I left at midnight (with very few guests left) nearly every table had full jugs of wine that just went to waste- which I did NOT want- and knew would happen with an open bar! So not only do I not get to return the bottles of wine for $$ that they have wasted -$ out of my pocket- but now they want to charge me corkage fee for those wasted bottles! In no way do I want to intentionally slander this business- I just want other brides to know what they put me through- so they can make the choice for themselves to use this business for their special day! read more