outstanding customer service. Great responsiveness. Hard working knowledgeable team on maintenance…read moreand books and records. local family owned business and fair pricing. Strongly recommend

They manage my condo complex in Newington, CT I feel their…read moreservice is inconsistent. They have fly by night folks making repairs in a very unprofessional manner. In 2019 my back steps area was worked on looked unworkmanlike. I had a leaking gutter repaired. The nails are all popping out. I even know screws should of been used. I was told by Diane it was fine. Two years later it's still leaking and I've waited all past spring and summer. They will give you every excuse in the book for delays and why a request wasn't repaired also give you false pretense as to when it will be repaired. Now I see why over 8 owners have sold in the past two years. Time to get out before the complex goes to shambles. Incredible!

Mill 1 at Open Square was awful during our wedding planning. Covid hit after we had a signed…read morecontract and they wouldn't (or couldnt) follow through with their part of the contract. They would not give us our money back but instead wanted us to sign an addendum with all these new rules. Long story short, the courts had to order them to give us back our deposit.

COVID-19 Wedding We…read morefell in love and booked this venue a year in advance. Due to COVID-19 restrictions put in place by The Governor Charlie Baker we were unable to hold our wedding as stated in the contract, a contract that we had paid in full. We had to forgo our wedding becuase of the Pandemic and ALL of our vendors except Mill 1 refunded us and were extremely gracious. The owner believed that he was not in breach of contract even though we paid for a space for 50+ guests, a dance floor, & a bar which due to COVID-19 he was unable to provide any of those things. its NO ONES fault that these restrictions were put in place it just comes down to being able to provide what was paid for. None of us would have thought a year ago that we would be "social distancing" and wearing face masks everywhere we go. The owner stopped replying to emails after we asked him straight up (so he would simple have to say YES, he can provide us with was was in the contract or NO, he cannot. ) We had to get our lawyer to reach out and inform the owner that he was in fact in breach of the contract & that further action will be taken if he continues to refuse to return our money. Of course the morning after our lawyer was in touch with him we got an email back from John. This time stating that we could have our wedding at Mill 1 BUT with only 25 people inside or with 100 people outside at another location outside the building of Mill 1 (which by the time our wedding date came around was no longer allowed in MA due to further restrictions put into place). But that is simply thats not what we paid for and were promised by our conrtact that we had signed and paid in full. We paid for the gorgeous building and the ambiance it provides. Not something out in the parking lot with less than half the guests we wanted. John would still not address the fact that we couldnt have a dance floor or a bar. He told our lawyer that he would give us half of our money back but only if we signed an NDA (non-disclosure act) so we couldnt inform the public on how he chooses to run his business no less how he chooses to treat consumers during a PANDEMIC. Our lawyer asked him for that in writing...we never got it. Spoke to our lawyer today (7/29/2020) and we have to formally sue the venue, John Aubin had no response to the letter our lawyer sent over on 7/21/2020. Today is 9/8/2020 and yesterday we finally recieved some kind of correspondance with the venue. We got an email from Regina (event coordinator) asking us if we would be using the space on 9/12/2020 for our wedding. Our attorney reached out to the venues owner John Aubin on 9/5/2020 to inform him that we would be continuing with our choice to not modify our wedding that we had paid in full for & that he could reach out at any time prior to discuss options but either way we would be continuing with legal action against Mill 1. We got no response from him. The email from Regina was fowarded by us to our attorney who kindly informed her of where we stood on the matter. Please note that Regina also mentioned that we needed to respond to her by 9/8/2021 (yes, she said 2021 obviously meaning 2020) so they decided to reach out at 1am, on a Holiday weekend, only 5 days prior to our original wedding date, and give us 1 day to respond, ONLY after the owner recieved notice that we would be persuing further legal action, coincidence? We dont think so either. Today is Monday, 9/14/2020 - our wedding was supposed to be a few days ago, no word from venue. Today is 12/30/2021- Yes, the end of 2021. We haven't heard a thing from John Aubin BUT we got an official court date today. We will see him in court January 26th 2022. Today is 1/26/2022 - Court was cancelled DUE TO COVID (ironic isn't it?) 4/13/2023 TWENTY TWENTY THREE- we've been to multiple court dates and John's tactics have works, we're exhausted new parents and we can't do it anymore ‍ anyways, a word of caution, stay away. We've spoken to SEVERAL other couples who have also had to sue the venue and WON (they got their money back thank goodness)

Made a full asking price offer with signed contract on a home listed and owned by a by a realtor at…read morethis agency. Waited more than 24 hours for a response and when we did get one it was the Realty 3 agent contacting my agent asking if it was my highest and best offer. I countered with a 10k higher offer and they took someone else's offer for less money and who's offer came after mine. My wife was actually in tears over this and is utterly heartbroken along with myself. This is no way to conduct business. It is totally unprofessional and prejudicial in every way. I would not recommend this agency to anyone and will be inquiring to see if there is some type of recourse and an oversight agency for ethics violations.

Mary Jean, Sarah and the gang are the only people I will ever completely trust when looking to buy…read moreor sell a house. They treated my wife and I like we were family through the entire process of building a house. Look nowhere else if you a realtor.

A beautiful park! It was the perfect place for the Head of the Riverfront Regatta wasn't pleased…read morewith the parking situation but that had nothing to do with the park. When the crew races are there it is extremely packed so it's not really a good time to take a leisurely stroll as there are literally thousands of people there. Beautiful place to take pictures by the water or the boathouse especially at this time of the year with the leaves.

What a hidden gem within Hartford! I was here for a low-key corporate picnic. The Boathouse sits…read moreright on the Connecticut River and functions as both practical boathouse (lower level) and event space (upper level). The parking was incredibly convenient and directions to the Boathouse itself were very clear. We did have a small spot of difficulty finding the door to go to the upper level however. Once upstairs, the view of the CT River, East Hartford, and Hartford was spectacular. The late summer afternoon sun plus faint breeze made for a perfectly comfortable time. People mingled at standing tables and around the benches on the upper deck (and there were a respectable number of benches, which isn't often the case). Inside the event space were polished wooden floors and high ceilings. A coworker noted the restrooms were somewhat oddly placed behind a long hallway closed off by a door and there were some cobwebs in the window frames, but otherwise the space was quite nice. The staff at the bar on the deck poured wine just shy of the adjective "liberal" which was great. However, some other coworkers had to request adjustments of the food arrangement to prevent cross-contamination for those with allergies (adjustments were made promptly). The food - seasonal tapenade for appetizers and build-your-own pasta bar for the main - were well done otherwise with a good array of options. On the whole, a respectable event space on a scenic river. There were other groups actively using the rowing space/lower level, but you could barely tell because the upper level was high enough away.