Went there today with 4 brand new tyres and 4 freshly refurbished alloys with the old tyres on. Firstly they just threw my new tyres face down on to the ground, which should have been my one and only reason to leave, but I stayed and i seriously regret this decision. After they put the first tyre on I noticed damage in several areas where the lever had been used to remove the original tyre; in one area there is a significant dent to the rim and there are at least 6 areas where the paint has come off. When I mentioned this, they were very dismissive, stating it's what I should expect with low profile tyres as they are difficult to remove. I asked them to take care, yet they still caused a 3" scratch on the next wheel at which point I told them to leave the other two and left, just before I did the owner said "sorry brother". I went to another tyre fitter in Slough and they then put the remaining two tyres on without a single mark and it looked like they were using identical equipment. Obvious that the tyre fitter at Upton Discount Tyres is inexperienced. So with this in mind I returned to Upton tyres to show them how the other side had been completed without incident and I asked for a refund plus money for 2 refurbs, the owner "Zahoor Chatha" said he didn't have any money and was busy and to come back the following day, we proceeded to have quite a heated argument and in the end he and the fitter denied even damaging the wheels. So they accept no liability for damage and are quite aggressive. I'm gutted that I now have to get 2 wheels refurbished again. AVOID these cowboys at all costs, pay the extra to go somewhere else to get a decent service. read more
