I have been a patient here for over 20 years, I Became ill almost 2 weeks ago. I called last week…read morefor an appointment and Dr. Dickson was on vacation. I asked if I could see Dr. Hess and they said to call urgent care so I did. I do not like going to urgent care for one it cost me a $75 copay and the PA does not know me nor my history. I broke down and went because I was so sick. After taking the meds that PA prescribed it did not get any better, in fact, continued to get worse. I called Dr. DIckson's office again asking if they can prescribe me something different without having to come in since I JUST saw a doctor, they said they had the record. They said no I had to come in. So....I call to make an appointment feeling very ill and I am told they have a few openings but cannot book them until the next morning at 8 AM and I should call right at 8 so they don't get booked before I call. I am at work at 8 AM. I explained this to the person on the phone. This is extremely frustrating when I feel this sick and cannot get in to see my doctor. I am not sure what has happened to this office, it used to be a "family" practice now it seems like it's just a business.

Takes his time. I never feel rushed. I feel like he really listens to my concerns and generally has…read moreconcerns for me and about my health. I'll follow him anywhere.