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Upmc Health System

3.0 (2 reviews)

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Allegheny General Hospital - Generous pack of toiletries from Allegheny General Hospital!

Allegheny General Hospital

2.4(104 reviews)
3.3 mi•North Side

After a significant stay of over three days, which included a surgical procedure, I can confidently…read moresay that Allegheny General Hospital (AGH) provides truly world-class care. I am highly impressed and incredibly thankful to be a part of the Allegheny Health Network. From the moment I arrived, the quality of care was evident. The entire staff--from the administrative team to the dedicated doctors, nurses, and surgeons--were not only competent and talented but also genuinely friendly, patient, and attentive. Every question was answered with care, and I always felt respected and prioritized during my recovery. Beyond the medical excellence, the hospital environment itself was superb. The rooms were impeccably clean, and the attention to hygiene was constant and reassuring. Even the food was delicious and provided great comfort during my recovery. I was also deeply touched by the thoughtful details, like the substantial care package and the puzzles provided to help pass the time--a small gesture that made a huge difference in making the long stay feel more manageable. Allegheny General Hospital exceeded every expectation. If you are facing a stay or surgery, I would highly recommend AGH without any hesitation. This is an exceptional institution.

AGH emergency department was like third world country. I witnessed a very sick woman with a bag for…read morevomit sitting in a wheel chair, she fell out of the chair and was lying on the floor. I went to the triage area and reported the problem, it was not new to them. She had fallen out of her chair earlier in the afternoon, she had reported it to the appropriate folks twice and nothing was done. She was so sick. I saw a police officer and two staff members literally step over her, offered no help. My 96 year old aunt had been brought in via EMS, I was not allowed to go back and see her, they were to call me when she was ready. They never called me back until I insisted I be able to see her, I found her sitting in a wheel chair in the treatment area in her urine. She had asked several workers to take her to the bathroom, no-one helped her, hence she urinated on the floor, no-one cleaned that up. Someone needs to address the care at this madhouse, it was deplorable. Where is the compassionate care?

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Allegheny General Hospital - Care pack with everything I needed, including a crossword puzzle and sudoku book!

Care pack with everything I needed, including a crossword puzzle and sudoku book!

Allegheny General Hospital - This care pack came with an eye mask, some earbuds, a lip balm, a pencil, and a book of sudoku and crossword puzzles.

This care pack came with an eye mask, some earbuds, a lip balm, a pencil, and a book of sudoku and crossword puzzles.

Allegheny General Hospital - Everything anyone could need or want during their stay at Allegheny General Hospital!

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Everything anyone could need or want during their stay at Allegheny General Hospital!

University of Pittsburgh Medical Center

University of Pittsburgh Medical Center

2.8(18 reviews)
1.4 mi•Oakland

I actually had a pretty good experience during my stay at UPMC. It's hard not to when you show up…read moreand you're dying and they fix you up. My problem is not with the care I received. I did not have a choice on the hospital I went to, UPMC was the only place open and I was hardly even conscious when I arrived. For the love of god, if you have any choice on where you get your treatment, GO SOMEWHERE ELSE. All Hospitals are expensive, but usually they are willing to actually work with you on the things they charge you for. UPMC has told me on no less than 4 occasions now that they will absolutely not work with me on my bill. I asked for explanations on things like the 10,000% mark-up on the same nausea medicine I get over the counter for $10, and every single time I'm told "Oh that's what it costs, this is a teaching hospital!". They don't even try to explain duplicate charges. I have been forced to take a ridiculous amount of time off of work to jump through their hoops only to get absolutely no where with them. Bonus points: Apparently the emails they have listed all over their website are not actually in use. They say they'll send you information in the mail, important things like the financial aid application you requested, and then they just won't. But they are real quick to threaten you with collections!

I was brought in the University of Pittsburgh medical center in the emergency room. The emergency…read moreroom nurses had amazing bedside manner . I was transferred to the 8th floor for two days where the nurses and the doctors exceptional patient care and were so nurturing understanding and empathetic to everyone of my needs. I was transferred to the cardiac floor the nurses and doctors on the cardiac floor went above and beyond to ensure I was comfortable stress-free and well taken care of. Floor 8 Christine and Richard were so incredible with bedside Manner and taking care of any questions or concerns that I had. On the cardiac floor natalie and Riley are the definition of an exceptional spectacular knowledgeable nursing team. They went above and beyond the scope of Nursing. They were such great listeners they had such great knowledge their personalities were incredible and they made sure every need of mine was taken care of with such a sense of urgency in such a sense of caring that I would recommend uPMC to anybody with any health issues. I give floor 8 and floor nine of UPMC 10 out of 10 Stars in would highly highly suggest that if you want some of the best nurses and doctors in Pennsylvania to use this facility. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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University of Pittsburgh Medical Center - This is me being well taken care of by the great team that cared for me and treated me like I was so important

This is me being well taken care of by the great team that cared for me and treated me like I was so important

University of Pittsburgh Medical Center - Shame on UPMC for hurting the Jamestown Community

Shame on UPMC for hurting the Jamestown Community

University of Pittsburgh Medical Center

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UPMC Presbyterian Emergency Department - like i said, not a fan of having students practicing putting iv in me :(

UPMC Presbyterian Emergency Department

2.5(54 reviews)
3.0 mi•Downtown

I wasn't in the ER I was on one of the floors.10/20 I had 3 procedure's done.It would take.15-20…read moremin. For someone to come to my room.I was discharged 10/21. Went back in for emergency surgery 10/27.I was to have boots for blood clots put on my legs.I asked the nurse she looked at it not concerned said well they're not hooked up,no machine.NEVER got a machine to hook them up at all.I was to have a binder on they took it off to get my vitals NEVER put it back on.It sounded like there was a party going on at the desk outside of my room.I said is there a party going on,she said "oh no we're just having a good time".I had to have her close my door for it to be quiet.I was in 3 days before I could get my reg. Meds. The nurse called down on the 3rd. day at 1:00pm still at.10:00pm I had no meds. I needed my anti-depressant meds. Finally by the next morning I was able to get my meds.I didn't sleep for 3days due to this.My one nurse told me she didn't know what she was doing.She normally was in resources they pulled her off for that evening

this was by far the worst hospital I have ever been to! I understand other patients having more of…read morea critical condition than my boyfriend who was admitted, but nearly 12 hours for a test that another hospital referred us to get here! Ridiculous and so unprofessional. we asked so many times how long it would take him to get the care he needed and they kept telling us there were no guarantee for anything. This is the most absurd hospital experience I've ever had. I feel genuinely bad for these people in the area that have to go here for medical care.

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UPMC Presbyterian Emergency Department - Radiology waiting area

Radiology waiting area

UPMC Presbyterian Emergency Department - Free holiday lunch--the only time I eat the Presby caf's food

Free holiday lunch--the only time I eat the Presby caf's food

UPMC Presbyterian Emergency Department

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UPMC Montefiore - Headed to the bridge

UPMC Montefiore

2.4(14 reviews)
1.5 mi•Oakland

MY husband was admitted as a trauma patient due to finding a massive pancreatic abcess by our…read moreprimary care physcian. The doctors and interns and the nursing staff were the most attentive and concerned people I have ever encountered. There are not enough words to say Thank you. You actually felt love from these trained people and not just feeling like a chart number. This is a wonderful place to receive care. Montefiore is a number 10 in my book.

I am sharing this experience in the hope that it serves as a warning to families of elderly…read morepatients--especially those who do not have a strong advocate present during their hospital stay. My 87-year-old mother, who has congestive heart failure, underwent a scheduled 4-hour surgery to repair both her bladder and bowel. We arrived at 5:00 a.m. for a 7:00 a.m. procedure. We were told by the surgeon that she would recover for approximately three hours, be up walking, eating, and likely discharged the following day. She was finally brought to her room around 2:00 p.m. At that point, she had not eaten in over 24 hours. I called the cafeteria to order her lunch, supper and breakfast to ensure that she would have her meals. When we left later that afternoon, staff were gathered in the lounge talking, and this became a recurring observation throughout her stay. All staff were in their twenties and it brought back memories of the Lord of the Flies. That evening, my mother called me in distress. She had not been walked, was unaware she had a catheter, and was in significant pain. While on the phone with her, we timed her call button--no one responded for 15 minutes. The following day, I attempted multiple times to get updates from a physician, Dr. Erika Ong, and request an additional day of observation, given her condition. Communication was extremely poor--calls go through a general number, and no one identified themselves clearly or provided direct answers or direct call back numbers. When I arrived at the hospital that evening (after a 1.5-hour drive), I discovered my mother had received neither lunch nor dinner. She was also dehydrated, with 3 empty water containers. When my husband raised this concern with staff, instead of addressing the issue, the situation escalated unnecessarily. A nurse accused him of using inappropriate language, which did not occur, and security was called. Meanwhile, the real issue--an elderly patient missing two meals--was not promptly addressed. She was eventually given a microwave pizza at 8:00 p.m. Over the course of her stay, several critical issues arose: * She was not walked for over 24 hours' post-surgery * No one explained the meal ordering system - for which I have attached a photo of the system * Communication from doctors and staff was inconsistent or nonexistent * We were not notified of a heart episode she experienced at 3:00 a.m. * Staff repeatedly avoided providing names or clear answers One nurse, Appithany, and another, Olga, were compassionate and helpful, and I am grateful for their efforts. Unfortunately, they were exceptions. I also attempted to escalate concerns through a patient advocate, but was misinformed, denied the ability to document the conversation, and ultimately never received the promised follow-up. My mother was discharged at 4:30 p.m. on Saturday from a Thursday operation, and it truly felt like an escape from Alcatraz. The entire experience felt chaotic, disorganized, and lacking accountability. Basic patient care--nutrition, mobility, communication--was not consistently provided. This experience highlighted serious concerns about staffing, training, communication, and patient advocacy. I strongly urge families with elderly loved ones to ensure someone is present to advocate on their behalf at all times. I would not feel comfortable taking my family dog for treatment here. This will be escalated to the PA Department of Health as well as Medicare.

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UPMC Montefiore
UPMC Montefiore - Dietary Instructions

Dietary Instructions

UPMC Montefiore - Godfather of transplants

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Godfather of transplants

Upmc Health System - hospitals - Updated May 2026

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