Memorial is better than York, but they still have issues. I was there to get gallbladder surgery…read moreand a dermoid cyst removed. I had a good and bad experience there. The nurses who prepped me for surgery were so nice that I complimented them. I told them I had a chronic illness and I am always mistreated, but that they were the nicest people in the Medical Field I have seen in a while and that it made me happy! But after the surgery, it was a nightmare! Someof the nurses I had were horrible and the caretaker or whoever was in charge of making sure I got good care did a horrible job and was discriminatory against me! The first nurse I had after surgery was supposed to get me something to snack on and instead of telling me she was going on break, she just goes on break and forgets to bring it. A different guy who worked there and was not even a nurse asked how I was being treated, I told him, so he went and got the pudding himself. He kept checking on me and was nice. So I liked him. After her, I got a nice nurse again. She was attentive and kind. But after her, I got the rudest nurse on the planet who acted like she did not want to do her job or be there. If I asked her questions, she just snapped at me. I get some people have hard days, but so do I. I am the patient. Do not take it out on me because you are having a hard day. Also some unknown nurses who moved me, treated me like garbage because I had my back hunched. I am disabled. I cannot walk long distances and it causes me pain. I was already in pain due to the surgery, so the pain with the disability adds to it. So I was hunched over a bit and trying to walk. The nurse said to me, "Straighten your back!" I said, "I cannot! I am disabled. It is hard for me to walk." "Well! WE DO NOT NEED ANY ACCIDENTS AROUND HERE!" Excuse me? What really made me mad was when the physical therapist and her assistant came. I was afraid of it because I am disabled and I was afraid of discrimination. I told one of the nurses this and I think she told the other nurse on duty for me. I do not remember if they told the physical therapist or not. I know they had to move me around due to the surgery. They let me use a walker. But because I did fine for five minutes, they automatically assumed I was full of it when it came to I cannot walk long distances and started treating me like trash about my chronic illness. He probably did not know what he was saying and was not educated, but still. Her assistant said to me, "I do not like that you barely move around at home." I said, "Hey, me neither. I did not choose this illness." He grumbled, "Oh, I know." The caretaker or whoever came to see if I was getting proper treatment and talked to me about a walker. I asked for a wheelchair, not for the surgery recovery, but because I cannot walk long distances and it is to the point I cannot get out of the house much, unless I have one. It is that bad and I am seeing a back doctor//plan to see a podiatrist. She flat out said, "No! You are too young to be immobilized!" Excuse me? They have some ignorant people there. I was "too young" according to my surgeon to have gallbladder issues, but when she checked me, they found out I HAD THE ISSUE! AGE has nothing to do with it. Not happy. But I would choose this hospital over York. At least they did not treat me like a druggie, like York Hospital did. So I give them credit there. If you are in York, you have the choice of Memorial or York Hospital. I would pick Memorial over York Hospital, but this one needs some work.

My loved one suffered a traumatic stroke. They were lovingly cared for at Wellspan York Hospital,…read morethen transferred to UPMC Memorial for longterm acute care. We were apprehensive due to the reviews, but hopeful, because the drive was shorter. Now, we wish we never set foot there. They made an already devastating experience even worse. They changed medications without telling us, which affected preexisting conditions and personality. They were not equipped with specialists needed. Their nursing is subpar. They are lazy and inattentive. Their communication with patients, families, and each other is horrendous. We had a family member there at all times, except overnight, because we could not trust them to do their jobs. We learned that the night shift staff was the laziest. We advocated and attended to our loved one when alarms went off and we had to hunt people down, or if the nurses didn't assist with toileting and loved one messed. We noticed symptoms and requested care and testing. We were so excited for our loved one to transfer to the next facility- a light at the end of the tunnel, though we felt pushed out of UPMC Memorial too quickly. When we arrived at the new facility, we learned that UPMC did NOT efficiently prepare them for us. They had no idea what our patient needed. We had to start over. The new facility immediately began correcting wrong medications and fixing UPMC Memorial's mistakes. We are praying their care will ease the mental anguish and unnecessary distress caused to our loved one, over time. If we didn't have a person with our loved one at all times, who knows how this would have turned out. UPMC Memorial dropped ALL the balls when it comes to providing care, comfort, communication, consistency, attention, and healing. There are a handful of good eggs for whom we're grateful. A tech here or there, a nurse or two, a PT, an SLP. But they alone unfortunately cannot make up for the utter recklessness and laziness we experienced in our few weeks there. Please, go elsewhere.

Every single person was super friendly and helpful. Best urgent care I have ever been to. The woman…read moredoing the intake was personable not only with me, but with kids who came in later. The tech who did my vitals was super nice. The x-ray tech deserves a raise. She was so friendly, explained what she needed me to do, and what she was doing. The PA really listened to me, and what medications had taken care of the issue the last time it happened. In addition, every single person said, "I hope you feel better soon." On top of all of that, the wait time was minimal, and the facility was bright and clean. Bonus: the X-ray tech keeps her room a little warmer. And the chairs in the waiting room are actually comfortable. Thank you for giving a sick woman a comfortable and comforting experience.

0 stars terrible just terrible the nurse is a pos will sit there in silence & not talk to you if…read moreyou say something they don't like you'll go in there get prescribed medication & them calling back days later telling you you can't get it anymore & to just take tylenol. don't you think i didn't try that or think of that years ago? this is medical malpractice at this point when i tell you i'm in so much pain i can't even get up & do simple things for myself because i can't walk. someone is about to get sued!!

go to hannah penn and see ciara rundle. she is efficient.. if its out of her scope of experience…read more she is humble and honest enough to tell you and get you to a specialist without a bunch of bs! but she was out one day so i had to see her . no buenos got diagnosed with morgellons after chronic sinus and ear infections and a three minute convo. yeah, im delusional..( thats the anchoring, vague language and gaslighting, they use instead of having their frail egos shattered by admitting ignorace or possibly conceiving any other diagnosis ) thats why im on 12 meds, they just found crap in my lungs, i have over 15 medical diagnosis that are recently diagnosed ..oh lets not forget the seizures ( i previously have no history of) my referral for infectious disease was declined ( despite my many diagnosis and a rxed medication thats used for malaria .. wonder what the referal said) hey but at least they didnt do me like wellspan and ply me with mental health meds under the guise of meds to address physical problems because they can be used for both.. touché ..the irony is that after all the conniving.. they were still ineffective

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I will never use their services again. My appointment was for 6:40 am and I had to fast. I…read morearrived at 6:30 am it is now 7 am and no one has opened the office. I even stood outside waiting for an employe. She arrived at 6:50 am. I made her aware. I had an appointment at 6:40 and she said she would check it out and open the front of the offices.. since then four or five other employees showed up. I am still sitting freezing in my car, waiting for somebody to open the damn door.! if this is the way they treat people I don't know if I want them testing anything. I will never ever use this service again and I will talk negatively about it anytime anybody brings it up. This treatment today is uncalled for and it's disrespectful and rude.! Joan Feiser

I had an appointment scheduled for January 15, 2021. As I…read moreuse paratransit (I have no car), I was dropped off at about 9:45. When I went to the entrance, there was a sign inside the door, behind the hours of operation, saying "Emergency closure, Sorry for the inconvenience." No one had called to cancel my appointment or to let me know not to come. Nor did anyone call afterwards to apologize. I called paratransit to see if they could arrange an earlier pickup, and they did their best, but I still had to wait an hour and a half outdoors, in damp, low thirties weather. I am 75 years old. There were no open restaurants, coffee shops or any place to shelter within walking distance. I think this is unacceptable.